The Care Quality Commission (CQC) now inspects and regulates services using its updated Assessment Framework. At the heart of this model are the quality statements - plain-language expectations that set out what good care looks like from a service user’s perspective. But what exactly are quality statements, and why do...

What is mandatory training & why is it important? - The Mandatory Training Group UK - Mandatory training refers to required learning programs set by employers to ensure that employees have the knowledge, skills, and compliance awareness necessary to perform their roles safely, effectively, and within legal or policy frameworks. ...

Does the Health and Safety Executive regulate health and social care? - The Mandatory Training Group UK -  Safety is a cornerstone of high-quality health and social care. Whether in care homes, hospitals, GP surgeries, or community settings, providers have a legal duty to protect staff, patients, visitors, and contractors...

What are NHS Trusts? - The Mandatory Training Group UK -  The National Health Service (NHS) is one of the most iconic institutions in the United Kingdom, representing a cornerstone of public service, health equity, and universal access. At the heart of this vast system are NHS Trusts, public sector...

I statements’ survey questions: CQC single assessment framework - The Mandatory Training Group UK - The Care Quality Commission (CQC) has reshaped its approach to regulation with a bold and people-powered lens, placing the lived experiences of people receiving care at the heart of its new Single Assessment Framework (SAF)....