The National Health Service (NHS) is one of the most iconic institutions in the United Kingdom, representing a cornerstone of public service, health equity, and universal access. At the heart of this vast system are NHS Trusts, public sector organisations responsible for delivering day-to-day healthcare services, including hospitals, mental health...

In the UK, “healthcare” and “social care” are two essential yet distinct pillars of support. While both aim to improve people’s lives, they serve very different purposes, involve different professionals, are funded differently, and operate under separate, though increasingly converging systems. Understanding the difference isn’t just an academic exercise; it’s...

I statements’ survey questions: CQC single assessment framework - The Mandatory Training Group UK - The Care Quality Commission (CQC) has reshaped its approach to regulation with a bold and people-powered lens, placing the lived experiences of people receiving care at the heart of its new Single Assessment Framework (SAF)....