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Online Mandatory Training Courses for Healthcare and Social Care Staff - CSTF Mandatory eLearning Courses

The Mandatory Training Group is the leading UK provider of Skills for Health's UK Core Skills Training Framework (CSTF) aligned online statutory and mandatory training courses for health care and social care providers. This includes free statutory and mandatory training courses for NHS staff, general practice (GP practice staff), dentists and dental practice staff, agency nurses, locum doctors, nursing care home staff, residential home care workers and domiciliary care workers. 

Which online statutory and mandatory training courses are available?

The following online statutory and mandatory training courses are available for health and social care professionals:

• Conflict resolution
• Equality, diversity and human rights
• Fire safety
• Health, safety and welfare
• Infection prevention and control
• Information governance and data security
• Moving and handling
• Preventing Radicalisation
• Resuscitation
• Safeguarding adults
• Safeguarding children.

Our content development team is led by Dr Richard Dune, who has over 20 years of experience in health and social care workforce development and governance.

Online Mandatory Training for Healthcare Workers

These free online mandatory training courses for NHS nursing staff and health care assistants can be accessed via our interactive healthcare training portal. More free courses for health and social care staff are added to our e-learning portal every month. Sign up to get you E-Learning courses for continuing professional development (CPD) requirements and to meet the Care Quality Commission (CQC) statutory and mandatory training requirements for healthcare and social care organisations.

Are these mandatory e-learning courses suitable for health and social care workers?

Yes, our statutory and mandatory eLearning courses were developed for health and social care providers across the UK, including NHS Trusts and private hospitals, nursing and residential care home workers, domiciliary and home care workers, dentists and dental practice staff, general practitioners and GP practice staff as well as community health and social care support workers.

Online Health & Social Care Mandatory Training Providers UK

The Mandatory Training Group's Head Office is in Coventry, West Midlands (UK). Our core team is based within the Coventry University campus (The TechnoCentre, Innovation Centre). We also have Support Teams across all UK cities and regions in England, Wales, Scotland and Northern Ireland.

Contact any of our health and social care teams to register your staff for specialist courses, as well as free mandatory and statutory training courses online. All our statutory and mandatory training courses are aligned to the Skills for Health Core Skills Training Framework (CSTF), as well as the Care Certificate, Skills for Care learning outcomes, Resuscitation Council (UK), Health and Safety Executive (HSE) and the Care Quality Commission (CQC) requirements for National Health Service (NHS) staff and other health and social care workers. 

Do you provide free online mandatory e-learning courses for the health and social care sectors?

The Mandatory Training Group has produced a wide range of free e-learning courses in health and social care subjects such as Safeguarding Children and Adults, Mental Health Awareness, Dementia Awareness and other statutory and mandatory training courses online. Click here to see the most popular free online courses we offer for health and social care sectors.

Why study online training courses with The Mandatory Training Group?

The Mandatory Training Group is a leading UK provider e-learning provider for health and social care providers. We work with many healthcare and social care providers regardless of their size. As a leading e-learning provider, we work with experienced developers of learning technologies and eLearning content designers. Our e-learning courses and programs are easy to use and engaging, using a combination of high-quality audio-visual e-learning and comprehensive contact that helps healthcare professionals to implement in practice.

What are the benefits of The Mandatory Training Group’s CARE LMS?

Health and social care providers who use our CARE LMS benefit in many ways including:

• Over 600 online courses and programs to choose from
• Online learning resources to meet relevant health and social care standards, Care Quality Commission inspections, legal and regulatory requirements
• Complete online courses in your own time at your own pace
• Stop, save and come back to the e-learning course at any time
• Online training courses are available in individual modules
• Keep tracking of your e-learning journey and manage your own learning logs
• Free certificate with every online course or program for audit and compliance requirements
• Study your online course from anywhere there is internet access
• ELearning comes to you, instead of you going to the classroom
• Gain access to world-class learning resources
• Complete all your learning and assessments online

How do health and social care professionals benefit from e-learning?

Health and social care professionals who complete The Mandatory Training Group’s e-learning courses gain many benefits including:

• Flexibility to study online whenever and wherever they want
• Value for money by spreading the online training costs
• Improved employability chances across health and social care sectors
• A community of other health and social care professionals through our online communities

Free online courses and distance learning courses for health and social care

The Mandatory Training Group’s online training courses use a blend of videos, interactive activities, articles and discussions. Health and social care providers can complete our home training courses and distance learning courses to ensure compliance and improve their employability chances.

How do I get started with online learning for health and social care workers?

To get started with your online learning, choose online modules or programs for health and social care providers. Our e-learning courses are designed for you to do them whenever it suits you, around your work and social life.

Develop the skills you need to make online learning a success

Here at The Mandatory Training Group, we are fully aware that the internet is now playing a huge part in most people’s lives in the UK and across the world. However, many people may not have considered learning or studying online. Have you considered online training but perhaps you are worried that it may not be for you or maybe you don’t have computer skills? The Mandatory Training Group provides basic literacy, numeracy and computer skills for free for those who require them. We fully understand that classroom training is not for everyone. Many health and social care workers have huge responsibilities and busy work and social lives. Some health and social care staff may struggle to find time to gain the necessary skills, or to re-skills to improve their work prospects. Online training will be a suitable alternative for healthcare and social care professionals to upskill while they work. The Mandatory Training Group’s online learning platform provides health & social care providers with an efficient and cost-effective solution.

What is online learning?

Here at The Mandatory Training Group, we receive calls from many health and social care providers asking, 'what is online learning and how does it help our organisation?'

There is no clear definition of online learning. It is sometimes referred to as 'online training'; 'online courses'; 'E-Learning'; 'E-Learning'; 'learning'; 'computer-based training'; 'computer-based learning' among many other variations. Online learning may refer to:

• E-learning, as used in the education and training sectors
• E-learning, as a theory
• Online learning in higher education settings 
• Massive open online courses (MOOCs)
• Online machine learning, in computer science and statistics

Call our Birmingham-based health and social care team to find out about online learning and try our online statutory and mandatory training courses for free. 

Is eLearning the same as online machine learning?

E-Learning is not to be confused with online machine learning. Educational technology is defined as "the study and ethical practice of facilitating learning and improving performance by creating, using, and managing appropriate technological processes and resources". Many healthcare and social care providers are now using educational technology to deliver online learning for workforce development, including online mandatory training courses. 

Contact our London-based Support Team to try our free e-learning courses and mandatory training courses online. 

Is online learning the same as educational technology?

Educational technology involves the use of both educational theoretics and physical hardware. It encompasses several domains, including learning theory, computer-based training, online learning, and, where mobile technologies are used, m-learning. The development of educational technologies as online learning systems includes:

• online learning systems as the practice and theory of educational approaches to learning
• computer-based learning tools and media that assist in the communication of knowledge to deliver online training, and its development and exchange (from health and social care learning providers to learners)
• Learning management systems (LMS), including tools for student and curriculum management (learner management systems), and education management information systems (EMIS)
• Back-office management, for example, training management systems for healthcare compliance managers to manage statutory and mandatory training certification online, Learning Record Store (LRS) for learning data storage and analysis and logistics and budget management.
• educational technology studies, including "Computer Studies" or "Information and communications technology (ICT)" by various sectors, including health and social care providers. 

Find out about our online training courses from our Manchester-based team. You can also try our free care certificate courses for health and social care support workers.  

The Mandatory Training Group's online training developers

The Mandatory Training Group has a team of healthcare and social care educational technologists who are dual trained in health & social care subjects and educational technology. Our experienced educational technologists analyse the requirements of health and social care providers, then design, develop, implement and evaluate the processes and tools to enhance learning. Our learning technologists have helped the Care Quality Commission (CQC) regulated healthcare and social care providers to implement online-based statutory and mandatory training in their organisations, including

• Hospitals (NHS Trusts and independent hospitals)
• Care homes (Residential care and nursing homes)
• Dental services (NHS dentists and private dentists)
• Clinics (Includes family planning & slimming clinics)
• Services in your home (Including home care agencies/domiciliary care agencies)
• GP services (Includes GP practices, walk-in and out-of-hours services)
• Mental health (NHS Mental Health Trusts, hospital and community-based services)
• In the community (Community-based health and care services)

All Care Quality Commission (CQC) registered and regulated health and social care organisations can register for our free online training courses. 

What is e-learning for healthcare?

ELearning is a type of learning that utilises electronic or computerised technologies to access learning/educational curriculum outside the traditional classroom setting. E-Learning usually refers to a course/training program or a certificate, diploma or degree that is completed entirely online. Many UK independent training providers, further education colleges and universities are now using e-learning to deliver most of their courses and support practical/classroom-based training. 

Why not call our UK based support teams to register for your free blended learning account? Your staff can access free online training courses to meet CQC compliance requirements for healthcare and social care organisations. 

How is E-Learning used in health and social care?

Here at The Mandatory Training Group, we have been contacted by many health and social care providers wanting to understand what e-learning is and how it works. There is also confusion with other terms that are used to describe learning that is delivered online, via the internet. Many healthcare and social care providers are now increasingly using eLearning to supplement classroom mandatory and statutory training for their staff. 

Contact our Leeds based team to find out how your organisation can benefit from E-Learning for healthcare and social care providers. You can also try our free mandatory and statutory courses online. 

What is the definition of eLearning?

ELearning may sometimes be referred to as 'distance education', to 'computerised electronic learning', 'online learning', 'internet learning', 'online training' and many others. The Mandatory Training Group defines e-Learning as training or courses that are specifically delivered via the internet to somewhere other than the classroom where the teacher is teaching. E-Learning is increasingly being used by healthcare and social care providers in the UK to deliver statutory and mandatory training online to their staff. Try our online health and social care courses today for free. 

How are health and social care providers in the UK using eLearning?

Many health and social care training providers are now using E-learning systems to deliver statutory and mandatory training courses online. Using interactive e-learning materials and recorded lectures, the trainer or tutor is in most cases available to interact/communicate with learners and grading their participation, assignments, tests and assessments. In the UK healthcare and social care sectors, E-Learning has been proven to be a successful method of delivering training and education to NHS and other healthcare professionals. 

Join our growing numbers of NHS Trusts and other healthcare providers across the UK who are benefiting from our interactive eLearning courses. You will be able to assign our free online courses to your staff and benefit from our free blended learning environment.  

Health & social care concerns about eLearning platforms and courses

In the early days of e-learning, some people were concerned that bringing computers into the classroom would remove the human element that many learners benefit from.

E-Learning has been in use in the UK health and social care sectors for over 20 years. During the early days of its use, many health and social care providers were concerned that online training would remove the human elements that come with the traditional classroom training format that had been in use. During this time, most of the induction training, statutory and mandatory training refreshers and updates were delivered using the classroom format over a period of 3 to 5 days. However, with our free e-learning platform for NHS Trusts and other healthcare providers, you will be able to minimise the costs of your classroom training. 

What is blended learning?

There is no agreed definition of blended learning. Simply put, blended learning is a formal or non-formal education program that combines the traditional classroom teaching methods with online digital media, including e-learning and online learning materials. Blended learning requires both the physical presence of a teacher and student, with some element of student control over time, place, path, or pace of the learning. "Blended learning" is sometimes used in the same breath as hybrid learning, "personalized learning", mixed learning, integrative training and differentiated instruction.

Contact our UK based teams to find out how your organisation can benefit from our free CARE LMS blended learning solutions for healthcare and social care organisations. 

Does The Mandatory Training Group provide blended learning solutions?

The Mandatory Training Group are the leading UK provider of blended learning solutions for health and social care providers. Our online statutory and mandatory training courses combine face-to-face classroom practices with interactive online learning resources. We also provide blended learning solutions to various sectors in partnership with professional development and training settings, including continuing professional development (CPD). Our free blended learning solutions can help health and social care professionals such as doctors, allied health professionals and health & social care support workers to meet their statutory and mandatory training requirements. 

So blended learning means adding computers to traditional classroom training?

Blended learning is more than just adding computers to classrooms. It aims to bring a fundamental change to the way learners and teachers/trainers interact and enhances the learning experience. Blended learning is more than just a trend. In the early 2000s, less than 100,000 learners were using this method, and there are now over 5 million learners using this approach across the UK. Many health and social care providers have taken advantage of blended learning to improve the training experience of their staff; cut costs of training and allow flexibility. Statutory and mandatory training for healthcare and social care staff is well suited for blended learning. 

Does online learning to improve the provision of statutory and mandatory training in health and social care?

The combination of online training and traditional classroom training has vastly changed the delivery of health and social care training. Even further education colleges and universities across the UK now use blended learning to deliver health and social care courses, degrees and post-graduate learning. Instead of the traditional role of a 'teacher' or 'lecturer', most health & social care institutions now use the term 'facilitator', whose role is to guide learners between the classroom and online-based learning. Online learning in health and social care has enabled the empowerment of students with the essential skills and knowledge required to make the most of the online material and independent study time, work-based placements/assessments and guiding students towards the most meaningful learning experience possible. Health and social care facilitators focus on the following key areas:

• Development of online learning materials and offline course content.
• Facilitating communication with and among learners, including online learning activities, assessments and interactive group work
• Providing guidance that improves the learning experience through customisable learning materials 

The Mandatory Training Group has built strong partnerships with high-quality training providers, and health and social care providers to the interactive online course. 

Are there different types of e-learning?

The Mandatory Training Group provides various types of E-Learning, including: 

• Online learning
• Bite-size learning
• Active learning
• Distance learning
• Blended learning
• Rapid e-learning
• Online training

What are the benefits of e-learning for health & social care providers?

E-Learning has many benefits for health care and social care providers. The Mandatory Training Group supports many NHS Trusts and other health & social care providers to implement E-Learning either on its own or to complement their in-house classroom or work-based training. This is particularly important for mandatory and statutory training to meet CQC requirements and ensure that their staff provide the best possible care to their patients, residents or service users.

How else can e-learning help health & social care providers?

The combination of online learning and classroom training is both cost-effective and saves time. In most cases, online training minimises the time that NHS staff, nurses, doctors, and other healthcare professionals take away from the frontline and direct patient care. In addition, e-learning also saves on travel costs to and from classroom training, as well as doing away with printing handouts and other learning materials. Online learning also helps health and social care providers to save money and increase workplace morale and productivity. Health & social care staff who are happy and focused on their work are more likely to improve patient care and meet CQC requirements for hospitals, care homes and domiciliary care workers. Health care and social care employers can also enhance their staff's personal and professional development opportunities. Call our Coventry-based Support Team to find out how we can help your organisation save money and improve care with our interactive statutory and mandatory training courses online. Our free e-learning courses are available for all NHS staff and other healthcare professionals to meet their CPD requirements. 

How do I access my online mandatory training courses?

The Mandatory Training Group's interactive online learning portal is available for health and social care professionals to access is any time of the day, 24/7, from anywhere and using any electronic/computerised device. One of the key benefits is that healthcare and social care workers can complete their statutory and mandatory training courses online, at a time suitable for them with minimal disruptions to their clinical work. With huge budget cuts and shortage in the NHS, private hospitals and care homes, this brings huge benefits to health and social care providers and their staff. Nurses and NHS health care staff can now complete their CPD learning as well as mandatory and statutory training courses online. On completion of each mandatory training course, doctors, nurses and health care staff can download their CPD accredited certificates, save them or print them to show that they are compliant with current UK legislation and regulatory requirements.

Can I track learner progress?

Many health and social care compliance managers ask if they can track the progress of their staff when they complete statutory and mandatory training courses. Tracking learner progress is essential for health care and social managers for audit purposes and also to prove to the Care Quality Commission (CQC) that their staff have completed the necessary mandatory and statutory training courses online. 

Use online training to learn at your own pace, in your own time...

Online learning is discreet and suits well those health and social care professionals who may feel uncomfortable learning in a large group. Using our interactive CARE LMS, health and social care workers can learn online at their own pace, either in the office or in the comfort of their own home. Our CARE LMS has many interactive features and tasks that help learners to gain a thorough understanding of each module. 

But an online learning system can't do everything, can it?

Of course, we at The Mandatory Training Group understand that nothing is perfect and computers can't do everything or suit all healthcare and social care staff. Some health care and social care subjects, for example, resuscitation, first aid or basic life support and safe moving and handling of people are better delivered in a classroom setting where nursing and care staff can be assessed in a practical environment. Some subjects, for example, drug calculations for nursing staff also require extensive testing and scenarios to simulate real-life environments. However, the theoretical aspects of practical healthcare subjects can be delivered effectively through online learning. 

Considering the high risks in health and social care environments, The Mandatory Training Group only works with industry professionals to develop meaningful online learning materials that meet the high standards of care expected by the Care Quality Commission (CQC). 

Do you provide online courses for all staff in health and social care?

The Mandatory Training Group provides interactive online statutory and mandatory training courses for all staff working in health and social care environments, including:

• Doctors
• Nurses
• Allied health professionals (AHPs)
• Health and social care support workers
• Healthcare assistants (HCAs)
• Kitchen staff
• Cleaning staff
• Maintenance staff and many others 

Most staff working in health and social care sectors can use our interactive e-learning portal to complete theory parts of the training through our e-learning portal, then get signed off for the practical aspects in the work setting. Our CARE LMS, therefore, provides blended learning opportunities for health and social care organisations. Contact our Warwickshire based Support Team to find out about our interactive e-learning courses and other online training programs. 

What is a learning management system?

 A learning management system (LMS) is a software system that is used to administer, document, track, report and deliver educational courses and programs or training programs online. Learning management systems allow teachers/trainers to deliver learning materials to learners, test their knowledge through various assessment tools, track their progress online and store online learning records for audit and compliance purposes. These functions are essential for health care and social care providers because they are required by the Care Quality Commission (CQC) to keep records of statutory and mandatory training for their staff. Online learning records are well suited for healthcare and social care organisations for their CQC compliance requirements and to show commissioners that their staff training is up to date. 

How does the CARE LMS work for health and social care providers?

The Mandatory Training Group’s CARE learning management system facilitates the delivery of online learning for NHS Trusts, general practices (GP surgeries), care homes, domiciliary care agencies, locum agencies for doctors and healthcare professionals, nursing agencies and other health and social care recruitment agencies. Our CARE LMS is well suited to provide online courses, facilitate blended learning with existing classroom training courses. Health and social care providers can integrate our CARE LMS with their existing learning technologies, e.g., training management systems to supplement instructor-led classroom training or other Learning Record Store systems to store and track learning data using our cloud-based e-learning system. 

Contact our West Midlands-based Support Team to see how our CARE LMS can help you manage your online learning and mandatory training requirements. 

How can our organisation benefit from your CARE LMS?

The Mandatory Training Group's Coventry-based Support Team gets many enquiries from health and social care providers across the UK enquiring about how they can benefit from our CARE LMS. One of the key benefits of using our CARE LMS is that health and social care organisations can use our online health and social care courses alongside their classroom-based face to face training. Other benefits of using our e-learning system also help NHS Trusts and other healthcare providers to reduce their costs of training and increase productivity across their organisations.

Routine mandatory and statutory training courses such as fire safety, health and social care at work and other statutory and mandatory training courses can be completed online, thus minimising time healthcare staff take off to complete training. Managers of healthcare and social care organisations can also track the learners' progress using the LMS and use the online learning data and records for CQC audit purposes and to monitor their organisational performance. Storing learning records online ensures that the certificates are easily accessible compared with traditional training records. This is especially important where health and care staff have completed statutory and mandatory training online. 

CARE LMS, The Mandatory Training Group's Learning Management System

The Mandatory Training Group's CARE LMS enables NHS Trusts, healthcare and social care organisations to upload their e-learning courses from other training providers as well as converting their existing classroom courses. Developing your own online training courses is actually very simple. You can use simple applications such as Microsoft Word or PowerPoint. Our London and Liverpool based online course design teams will guide you through the process. Using our free blended learning portal, you will be able to set up your health and care staff on your very own online learning materials. 

Is it possible to use another company's online courses on your CARE LMS?

The Mandatory Training group's CARE LMS allows health and social care providers to use their own existing courses or even upload e-learning courses from other companies. Our free blended learning environment (BLE) make it possible for health and care organisations to store all their e-learning materials in one easy to manage online learning portal. In most cases, the courses are compatible and easily integrated with our online learning portal. Common types of e-learning systems and learning management systems are SCORM compliant, which allows the easy uploading of courses, manage learners and track their progress. Contact our Bristol based CARE LMS team to see whether the courses your company have are compatible with our CARE LMS. 

Does your CARE LMS allow health and social care organisations to put their own branding?

The Mandatory Training Group's CARE LMS allows healthcare and social care providers to fully brand their own learning portals and certificate with their own logos and company colours. Our London based e-learning design team can develop a bespoke system for your organisation, as well as adding only the online courses you require. Set up your very own free online learning account and embrace e-learning today. 

Is it possible to use your CARE LMS online training courses with our own LMS?

At present, The Mandatory Training Group does not support the use of our online courses with other training providers' online learning management systems. Our designers are happy to develop and/or design custom made e-learning courses that your organisation can freely distribute. Find out more about how The Mandatory Training group can support your organisation to set up a free blended learning environment (BLE). Our free BLE helps health and social care providers provide online learning for doctors, nurses, allied health professionals (AHPs) and health and social care support workers. Even those health and social care professionals who have not used computers for learning can use our easy to use, interactive online health and social care training courses. 

How is online learning different for health and social care staff?

All our online health and social care training courses are developed with the same rigour as our classroom-based courses. Online health and social care courses and programs can be completed in your own time, at your own pace! Using our online training courses, nurses, doctors and other healthcare professionals will:

• earn an internationally recognised CPD accredited certificates
• be able to study anywhere with an internet connection
• have the flexibility to complete courses when it is convenient
• access learning materials developed by health & social care experts
• have access to informative online learning materials 
• have access to our responsive support services

So, how does online learning work?

Our health and social care training courses and programmes are delivered in engaging online learning modules. The content of our online health and social care statutory and mandatory training covers the latest legislation and regulations. The Mandatory Training Group uses a variety of interactive platforms to deliver statutory and mandatory training courses online including:

• online virtual learning environment (VLE) using SCORM and xAPI online learning portals
• online wikis
• cloud-based blogs
• discussion boards and forums for learners
• video streaming services, e.g. YouTube or Vimeo
• virtual worlds, e.g. SecondLife and other interactive 3D online learning software

Try our free online mandatory training courses for health and social care providers. 

What do I need to complete online courses?

Medical, nursing, healthcare and social care staff only need a computerised device and internet access to complete our free online courses, e.g. desktop computer, laptop, tablet or even a basic smartphone. 

Does The Mandatory Training Group offer distance learning?

The Mandatory Training Group offers a range of distance learning and home study courses to health and social care providers in the UK and overseas. Our CARE LMS e-learning system is one of the most innovative online learning platforms in the UK. Health and social care providers can upload and deliver online courses and individual modules with lessons, activities and assignments, online learning resources and materials for their staff.

The Mandatory Training Group works with healthcare and social care industry expert tutors, assessors and course developers. Health and social care professionals can attain internationally recognised qualifications with The Mandatory Training Group.  

How responsive is the CARE LMS?

The Mandatory Training Group’s CARE LMS is a highly interactive and responsive e-learning platform. Health and social care professionals can complete their statutory and mandatory training courses using a desktop computer/PC, laptop, tablet or even a basic smartphone.

Can I access my online training courses anytime?

The Mandatory Training Group’s online mandatory and statutory training courses can be accessed anytime, anywhere there is internet access. We believe that they are your e-learning courses, so you should access them when you want to!

Do I get support from The Mandatory Training Group?

The Mandatory Training Group has support teams and tutors around all UK regions to guide you through your e-learning experience. If you have any questions about your online training, please do not hesitate to get in touch.

Home Study Courses - distance learning for health & social care professionals 

The Mandatory Training Group have a wide range of online-based home study courses and distance learning qualifications for healthcare and social care providers. Choose from over 600 online training courses and programs that are available from our interactive CARE LMS. You can complete your distance learning courses and assessments at a pace that suits you, with little disruption to your work and personal life.

How can online mandatory training courses help my organisation?

The Mandatory Training Group’s online mandatory and statutory training courses were developed to meet the needs of health and social care providers so that nursing and care staff can meet strict Care Quality Commission requirements. The mandatory and statutory e-learning courses also help to improve health and social care workers’ knowledge and thus, thus also improving the care provided to service users. Our online mandatory and statutory training courses focus on specific areas that are relevant to all health and social care professionals, including safeguarding, equality and diversity, infection prevention and control and moving and handling among many others. Our training and development teams use a variety of multimedia tools, including interactive presentations, engaging online learning content, graphics, audio, and video materials to keep the courses interesting. Our statutory/mandatory training content is accessed using any computerised device through our online learning management system (CARE LMS for health and social care providers).

How can your online health and social care courses help my organisation?

Our online health and social care training courses help organisations to meet their workforce development requirements. We provide all the statutory and mandatory training courses recommended by Skills for Care and the Care Quality Commission for health and social care providers. Our interactive online training courses are designed to simplify complex legal requirements and guide learners through the coursework, assessments and apply their learning in practice. Statutory training courses such as health and safety at work training and fire safety training are required by law. Care Quality Commission inspectors always check whether your staff have completed all their statutory and mandatory training depending on the service you provide. Register today on our free statutory and mandatory training courses to see how your organisation can benefit from our CARE LMS e-learning portal.

What are the benefits of using The Mandatory Training Group’s CARE LMS?

E-learning reduces training costs – our CARE LMS online learning system significantly reduces the costs of training health and social care professionals. Using The Mandatory Training Group’s E-learning courses, healthcare and social care providers can avoid classroom-based training costs including venue hire costs, training event management, travel and catering costs.

E-learning improves staff morale and performance - Many health and social care providers across the UK have reported additional benefits, including improved staff morale and productivity, while also improving patient care. Online learning is increasingly being used by NHS Trusts and private healthcare providers, GP practices, clinics, care homes and domiciliary care providers in all UK regions. The flexibility brought by e-learning and other benefits makes it a much better alternative to the traditional classroom training format.

ELearning provides convenience and flexibility to learners – our online training courses offer a self-paced style of learning. Health and social care workers absorb information at different rates and also have increasingly demanding job roles. Our CARE LMS is available to learners across the UK and abroad at any time of the day for 365 days per year. Manage your e-learning to suit your work and social life.

CARE LMS provides increased accessibility – The Mandatory Training Group’s online learning platform opens up opportunities for health and social care providers who may not have previously have been able to access these e-learning resources. E-learning also provides access to experienced instructors who would otherwise not have been accessible to physical, political, geographical or economic constraints.

Is online statutory and mandatory training adequate for the health and social care workers?

Here at The Mandatory Training Group, we get many enquiries from healthcare and social care providers asking whether they can provide all their statutory and mandatory training online. Many health and social care mandatory training courses can indeed be delivered using The Mandatory Training Group’s CARE LMS. However, some courses will require practical, classroom-based training to ensure that health and social care staff gain the practical skills to work safely and that there are assessed and certified as competent to deliver care. Examples of these courses include moving and handling, basic life support and first aid. Register today to complete your statutory and mandatory training online with The Mandatory Training Group

What does online mandatory training involve?

Online mandatory and statutory training involves completing the training required by law to do your job safely using a computerised device. Online mandatory training is sometimes referred to as computer-based training (CBT), home-based learning, distance learning, e-learning, e-learning, e-learning or online training. Essentially, online mandatory training takes place using a computerised device such as desktop/PC, laptop, tablet or mobile phone. In most cases, health and social care professionals will need the internet to complete their mandatory and statutory training online. However, The Mandatory Training Group’s CARE LMS can be accessed through mobile phone apps and can also be installed on your organisation’s local intranet.

Our CARE LMS provides online statutory and mandatory training courses using various multimedia formats, including visual graphics, audio clips, video simulations and demonstrations, and web-links that provide additional learning resources online. Many healthcare and social care providers we work with across the UK have noted that these features have proven to be better than the traditional classroom training format.

Do I have to complete all the online courses in one go?

You do not have to complete all your courses in one go. The Mandatory Training Group have designed online training courses in a way that gives the learner full control of their training. All e-learning courses are provided in individual modules that are self-paced to allow the learner to complete them when it best suits their individual circumstances. We have ensured that our online training courses can be conducted at any time and place that suits the learner, provided that they have a computerised device with good internet access. E-learning has proven to be very convenient for many health and social care providers. Many healthcare and social care professionals can now easily fit the statutory and mandatory training modules around their work and personal commitments.

Which online health care and social care mandatory training courses are available for free?

The Mandatory Training Group provides a number of free health and social care mandatory training courses, including the following:

• Safeguarding adults
• Safeguarding children & child protection
• Health and safety at work
• Infection prevention and control 
• Your healthcare career
• Your personal development

Our health and social care training team are always developing new courses and programs to meet Care Quality Commission and other regulatory requirements. Register today to receive updates relating to new CQC requirements and free healthcare and social care mandatory training courses.

What is mandatory training for nurses and NHS health care staff?

Here at The Mandatory Training Group, we receive many enquiries from health and social care providers relating to statutory and mandatory training requirements. Many regulatory and professional organisations, including the Care Quality Commission (CQC), General Medical Council (GMC), Royal College of Nursing (RCN) and others have issued guidance for nurses, doctors, allied health professionals and health & social care staff.

Our Support Team often get asked the definitions and differences between statutory and mandatory training for healthcare and social care staff. We will now define these terms and explain the differences in the context of healthcare and social care in the UK.

What is statutory training for health and social care?

Statutory training is the training required by law or where a statutory body has instructed an organisation/sector to provide that training on the basis of specific legislation, for example, the Health and Safety at Work etc. Act 1974 and the Management of Health and Safety at Work Regulations (MHSWR 1999). Health and social care providers often describe statutory training as ‘essential training’ or ‘compulsory training’, It is the responsibility of health and social care employers to ensure that all their staff have the necessary knowledge and skills to maintain a healthy and safe working environment for themselves, patients in their care and their colleagues. 

What does statutory training commonly include?

In NHS Trusts and other health and social care providers, all new employees are required to undertake induction training that includes core health and safety at work, risk assessments, organisational and personal responsibilities. Statutory health and safety training includes:

• awareness of the key health and safety legislation
• awareness of the local health and safety policies and procedures
• awareness of the control of substances hazardous to health (COSHH) regulations
• knowledge of when and how to report injuries, diseases and dangerous occurrences (RIDDOR)
• fire safety awareness and evacuation training  
• manual handling of objects and safe handling of people training
• basic risk assessment training
• relevant annual statutory training updates in essential areas of fire safety and manual handling/moving and handling

Starting a new job in health and social care

As part of their inspection of health and social care providers, the Care Quality Commission looks at each organisation’s recruitment processes. This includes how organisations look for new health and social care staff, essential checks such as references and criminal history. The Care Quality Commission inspectors also check whether new staff have been provided with induction training, including the statutory subjects listed above. Most NHS Trusts and other health and social care organisations usually provide their new staff with induction training within the first month of starting work.

In addition, it is essential for health and social care providers that all their staff are up to date with any changes in the legislation and regulations. This is usually done by ensuring that all staff complete their statutory and mandatory training sessions that were not covered in your induction within the first year of employment. In most handbooks provided to staff by NHS Trusts and other health and social care providers, it states that attending and keeping up to date with statutory and mandatory training is compulsory for all staff.

What is mandatory training for health and social care?

Mandatory training is compulsory training that is determined as essential by a health/social care organisation for the safe and efficient delivery of their services. Mandatory training is designed to reduce organisational risks, improve that safety of staff and service users and comply with local or national policies, regulatory and professional guidance. Many healthcare and social care organisations use the terms ‘essential training’ and/or ‘compulsory training’ as a ‘catch-all’ to cover both statutory and mandatory training.

What does mandatory training include?

Mandatory training requirements depend on specific job roles and the nature of service provided. However, the Care Quality Commission expects most health and social care providers to cover the statutory and mandatory training courses listed in the UK CSTF.

The list of mandatory training courses is not exhaustive. Each health/social care provider has to carry out a needs assessment and determine which mandatory training courses should be completed by their staff.

Shouldn’t I be paid for attending mandatory training?

In general, healthcare and social care staff should complete statutory and mandatory training during work time. In some cases, NHS Trusts and other employers may require their staff to attend mandatory training or updates/refresher training whilst off duty. In such cases, they should offer their staff equivalent time off to compensate. For those health and social care staff who work regular night shifts, their employer should take this into account to ensure that they attend any regular training updates and keep up to date with their statutory and mandatory training requirements. This is where online health and social care mandatory training may be beneficial.

Any work related training (whether mandatory, statutory or other health and social care courses) is counted as 'working time' under the Working Time Regulations 1998. All time taken for training should be calculated as part of the employees’ working hours.

Mandatory training refresher and annual updates

Following the initial induction training, it is essential that all health and social care staff attend annual updates and other refresher training in line with their job roles and to meet the requirements for the service provided by the organisation.

The Care Quality Commission, HCPC, GMC and NMC do not set specific requirements for mandatory training that should be completed by NHS staff and other health care professionals. However, CQC and the healthcare professions professional bodies require all NHS staff and private sector healthcare workers to keep up to date with the necessary training and remain competitive. All healthcare and social care professionals should follow the protocols and policies set up by their employers regarding mandatory training.

Employer obligations for mandatory training

There are currently many frameworks under which employers may use to determine their needs and deliver mandatory training. For example, the NHS is required to meet the better health standards, Care Quality Commission inspection criteria and NHS Resolution risk management standards. More recently, most NHS Trusts, and other health and social care providers, including locum and nursing agencies are now using the Skills for Health Core Skills Training Framework (CSTF). Mandatory training frameworks will vary depending on:

• the needs of the workforce
• the risks encountered in the working environment
• governance and legal frameworks in place
• insurers' standards
• equality and diversity considerations
• country-specific requirements

Which mandatory training courses should agency nurses and locum workers do?

All agency nurses, locum doctors and other healthcare professionals, temporary and bank staff should complete appropriate mandatory training for their specific job roles. In most cases, all locum doctors, nurses, allied health professionals and healthcare assistants are expected to complete mandatory training courses that are completed by permanent staff. If you are not sure which mandatory training courses apply to you, please contact the bank/temporary staffing office or the locum agency that employs you for advice. In general, all agency nurses, locum doctors and other health and social care professionals are expected to complete mandatory training that is aligned with the Skills for Health Core Skills Training Framework (CSTF). Common mandatory training courses for agency and locum workers include:

• Health and safety at work
• Control of substances hazardous to health (COSHH)
• Fire safety awareness
• Infection prevention and control
• Manual handling/moving and handling
• Equality and diversity
• Safeguarding vulnerable adults
• Safeguarding children.
• Conflict resolution
• Complaints handling
• Lone working
• Data security awareness/information governance

Unlike permanent staff, locum staff, agency and temporary/bank workers do not have the statutory right to request ‘time to train’ or paid time off to study.

Which mandatory training courses are available for agency, locum and bank workers?

In general, locum doctors, allied health professionals, agency and bank nurses should receive mandatory training from their employers. In most cases, they usually need to self-fund any further career development and to gain the required continuing professional development (CPD) hours/points for revalidation. The Mandatory Training Group is the leading UK provider of online statutory and mandatory training for NHS Professionals (bank only flexible workers), agency nurses, locum doctors and other health and social care professionals. Use our interactive CARE LMS to access a range of online healthcare and social care training courses. Register today to try our free e-learning courses. The Mandatory Training Group also provides in-house/classroom mandatory training courses, interactive workshops, seminars and short courses across the UK.

Which mandatory training courses are required for nurses and NHS care staff?

The Mandatory Training Group is the leading UK [provider of accredited mandatory training courses suitable for NHS health and social care professionals, including nurses, doctors, dentists, allied health professionals and health & social care support workers. Our interactive online mandatory training courses are also beneficial for health and social care staff working in an adult social care setting such as a CQC registered residential care home, nursing care homes and home care agencies (domiciliary care agencies) across all UK regions.

What is the difference between mandatory and statutory training?

Our Coventry-based health and social care training team often get asked: “What is the difference between statutory and mandatory training?” Both mandatory training and statutory training are compulsory. However, statutory training is the training that is required by law, while mandatory training is the training deemed by an organisation to be necessary to deliver safe and effective care. Health and social care staff who have received adequate and appropriate statutory and mandatory training are better positioned to identify and mitigate risks in the workplace, follow local policies and procedures and meet the regulatory requirements and national guidelines. The Care Quality Commission (CQC) checks whether health and social care organisations have provided their staff with relevant statutory and mandatory training courses. Learning outcomes of mandatory and statutory courses should meet the relevant legislative and regulatory requirements.

Mandatory training guidance for health & social care professionals

Professional organisations for health and social care professionals, e.g. the Royal Medical Colleges, Health Care Professions Council (HCPC), General Medical Council (GMC) and the Nursing & Midwifery Council (NMC) provides mandatory training guidance for nurses, midwives, allied health professionals, doctors and medical locums. The Royal College of Nursing (RCN) and the British Medical Association (BMA) have provided guidance and explained the differences between mandatory and statutory training. Mandatory training requirements may vary depending on health and social care services provided and the specific job role and responsibilities of each employee.

What are the Care Quality Commission recommendations for mandatory training?

The Care Quality Commission (CQC) does not dictate or provide lists of mandatory training courses that should be completed by health and social care professionals. There is an expectation that each health and social care provider should assess their needs and determine which mandatory training courses should be completed by their staff. However, the CQC can take regulatory action if health and social care providers fail to meet the Regulation 18 requirements. Regulation 18 states that all healthcare and social care staff must receive support, statutory and mandatory training and personal development necessary for them to work safely. Health and social care professionals who have completed mandatory training courses previously should undertake annual training updates or refresher training to ensure they have the skills, knowledge and understanding of changes in legislation and regulatory directives. Annual refresher mandatory training intervals will vary depending on the organisational requirements and specific job roles.

What is the Skills for Health Core Skills Training Framework (CSTF)?

The Skills for Health’s UK Core Skills Training Framework (CSTF) was developed to provide guidance for healthcare and social care organisations. The CSTF provides guidance, learning outcomes and mapping tools to ensure that all providers follow a unified framework and minimise variations in the quality of training between NHS providers and the private sector. The CSTF also helps to minimise unnecessary duplications (staff doing the same training with different providers), improve the quality of training, track learner progress, improve quality and consistency and standardise mandatory training across all UK countries and regions.

What’s the best way to deliver mandatory training?

Mandatory training can be delivered face to face using the classroom format or online using a learning management system (LMS). Many health and social care organisations have their own internal training teams that deliver mandatory training and other courses relevant to their staff. Classroom mandatory training can cover both theoretical and practical subjects. Over the past decade, NHS Trusts, private hospitals, recruitment and agencies and other health and social care providers are now increasingly asking their staff to complete mandatory training online. The Mandatory Training Group provides mandatory training to NHS staff, private healthcare organisations, care homes and county councils around the UK. In most cases, health and social care providers are able to provide the majority of mandatory training courses online. This includes core mandatory and statutory training modules such as:

• health and safety at work
• conflict resolution
• safeguarding adults at risk
• equality and diversity fire safety awareness
• moving and handling

The theory courses for manual handling and resuscitation can also be completed online. Health and social care staff can then complete the practical assessments using the classroom format at a training centre or in-house classes.

How do I set up an account for free mandatory training courses for healthcare & social care providers?

Individual health and social care professionals and managers can register online for our free mandatory training courses for healthcare & social care providers. All free statutory & mandatory training courses are available in shortened versions, with additional learning materials available online. These 'all in one day' mandatory and statutory courses can be completed in one sitting, or start and stop when it suits you. 

Are these free online mandatory training courses for healthcare & social care providers aligned to Skills for Health CSTF?

NHS Trusts, private healthcare providers, locum medical & nursing agencies and procurement frameworks are now insisting that all statutory and mandatory training courses should be aligned to the Skills for Health's UK Core Skills Training Framework (CSTF). All our free mandatory training courses for healthcare & social care providers are aligned with the Skills for Health CSTF. Other social care courses are aligned to Skills for Care, Care Certificate and the requirements set out by the Care Quality Commission (CQC) for healthcare and social care providers. 

E-Learning for health and social care providers

Are you a healthcare or adult social care service provider based in England, Wales, Scotland or Northern Ireland? Are you looking for a solution to cover statutory and mandatory training for your staff? Why not contact our Coventry based health and social care training team to set up your free account on our CARE LMS. Set up all your staff for free mandatory and statutory training courses online today.

Online Mandatory Training Courses - CSTF Mandatory eLearning Courses - E-Learning for Health & Social Care Providers – The Mandatory Training Group UK -