As one of the UK's leading providers of first aid courses and qualifications, we, The Mandatory Training Group, offer first aid and health and safety training courses that help organisations of all sizes across all sectors in keeping their staff safe.

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All our first aid courses, packages, programmes and qualifications are delivered online.

Please note that our courses are ideal for refreshers and learners who are looking to up-skill their theoretical knowledge. Learners will have to attend a practical session and gain a full qualification for this.

Due to the unprecedented global pandemic, face-to-face training is difficult to facilitate so many candidates are turning to online training programmes as a temporary alternative. If your training policy and local authority guidance strongly recommends a practical based session alongside the theoretical knowledge assessment, candidates will have to source that separately as we do not offer classroom-based training solutions.

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Some courses, including first aid training courses and qualifications, must be periodically renewed in line with legislative and regulatory frameworks.

To renew your certification, you will have to purchase and complete another course credit. The course overview and certificate will specify how often you must renew your certificate. You must also check your employers' requirements, as well as professional guidance from organisations, such as the Nursing and Midwifery Council (NMC) and General Medical Council (GMC).

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Some sectors (e.g. health and social care and first aid training and qualifications) specify how often training must be undertaken and the validity of certificates.

Certificate renewal dates may also depend on the employer's policies and statutory requirements. The majority of our CPD certificates do not have an expiry date. Where a renewal date is required, e.g. some statutory and mandatory training courses, the dates for renewal will be specified in the course overview. Where a 'recommended' date of renewal is required, it will be specified on your certificate.

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Some industries/sectors specify how often training must be undertaken and the validity of certificates. This includes statutory and mandatory training courses such as First Aid, Fire Safety and Safeguarding courses.

Here in The Mandatory Training Group, the CPD certificate for the majority of our first aid training courses and programmes is valid for three years.

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Learners are required to complete an end of course assessment and achieve the specified pass mark and gain the first aid courses, training and education CPDUK accredited certificate.

To start your end of course assessment:

• Please go to the course home page. Underneath 'Click here to start your course button', you will find an area labelled 'Assessment & Certification'.
• Click on the 'End of Course Assessment' link to be redirected to the assessment area.

*Please note that you MUST go through the course materials first before attempting the End of Course Assessment.

On completion of each online first aid courses, training and qualifications and achieving a pass mark of 80% or more, you will be able to download, save and/or print a quality assured CPD certificate (in PDF format).

To download your certificate(s), please go to your ‘My Learner Profile’ page. From there, you will see ‘My certificates’ (in green).

There are two ways this can be done:
    • Click the ‘My Certificates’ link on your learner portal to download all certificates to your device in a zip file.
    • Click the ‘Course Progress Overview’ tab to download a copy of a certificate for each specific course.

Once the certificate(s) is downloaded to your device as a PDF file, you can either print it or send it over to the necessary personnel.

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Yes, all certificates of our online first aid training courses and programmes are internationally recognised and verifiable for CPD hours completed.

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All our first aid courses and qualifications are completed online, using a variety of interactive features, simulations and demonstrations. These training methods adequately satisfy theoretical requirements and practical skills.

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Yes, all our online first aid courses, training and qualifications are externally peer-reviewed and accredited by the CPD Certification Service (CPDUK). Some sector-specific courses and programmes are also accredited by relevant organisations, including Corporate Member (The CPD Certification Service) and Training Qualifications UK (TQUK).

Please check the course overview section for details about the accrediting or awarding body.

The CPD Certification Service (CPDUK) accredits all of our statutory and mandatory training courses as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Some courses, including statutory and mandatory training (e.g. first aid, infection prevention and control, safeguarding) must be periodically renewed in line with legislative and regulatory frameworks.

To renew your certificate for your first aid training and qualification, you will have to purchase and complete another course credit. The course overview and certificate will specify how often you must renew your certificate.

You must also check your employers' requirements, as well as professional guidance from organisations.

Click here for more first aid courses,training and qualifications.

Yes, all our training courses, packages/bundles, programmes and qualifications are delivered online only.

 We do not provide any classroom/face-to-face training.

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Once you complete your purchase for the healthcare training courses and qualifications, we will send you an email confirming your purchase straight away.

• Within 2-5 minutes, we will send you another email with your login details. You will be able to log in and start your online course once you receive your login details.
• Check your inbox. If you cannot find the email (with your login details), please check your junk or spam folders.
• If you have provided a mobile phone number, you will also receive a text message with a link to start the course(s), as well as your login details.

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