The Care Quality Commission (CQC) now inspects and regulates services using its updated Assessment Framework. At the heart of this model are the quality statements - plain-language expectations that set out what good care looks like from a service user’s perspective. But what exactly are quality statements, and why do...

What is the difference between NHS Trusts and Foundation Trusts? - The Mandatory Training Group UK -  The National Health Service (NHS) is a globally recognised beacon of universal, needs‑based healthcare funded from general taxation. Central to its delivery are NHS Trusts and NHS Foundation Trusts (FTs), public organisations providing...

Does the Health and Safety Executive regulate health and social care? - The Mandatory Training Group UK -  Safety is a cornerstone of high-quality health and social care. Whether in care homes, hospitals, GP surgeries, or community settings, providers have a legal duty to protect staff, patients, visitors, and contractors...

The role of local authorities in health and social care delivery - The Mandatory Training Group UK - In England, Local Authorities (LAs) play a central, yet often underappreciated, role in the delivery, commissioning, and oversight of health and social care services. While the NHS and regulatory bodies like the...

I statements’ survey questions: CQC single assessment framework - The Mandatory Training Group UK - The Care Quality Commission (CQC) has reshaped its approach to regulation with a bold and people-powered lens, placing the lived experiences of people receiving care at the heart of its new Single Assessment Framework (SAF)....