In highly regulated sectors such as health, social care, and education, compliance is not a luxury - it is a legal and ethical necessity. It underpins everything from safety and trust to service quality and sustainability. Yet for small providers, compliance often feels like an uphill climb. Unlike large organisations...

The Care Quality Commission (CQC) now inspects and regulates services using its updated Assessment Framework. At the heart of this model are the quality statements - plain-language expectations that set out what good care looks like from a service user’s perspective. But what exactly are quality statements, and why do...