Name: Understanding Your Role - Online Training Course - CPDUK Accredited
Brand: MTG
SKU: 25443664464
Price: 14.99 GBP
Availability: InStock
Rating: 0 (0 reviews)

Understanding Your Role - Online Training Course - CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£14.99

Overview
How it works
Certification
Why choose us
FAQs
Reviews

Overview

Understanding Your Role - Online Training Course - Level 1 - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Understanding Your Role training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The “duty of care” refers to the obligations placed on people to act towards others in a certain way, following specific standards. The term is sometimes used to cover both legal and professional duties that health care practitioners may have towards others, but there are distinctions between the two.

All health and social care workers need to understand their duty of care within their work environments.

Course content

This online Understanding Your Role training course covers the following:

Understand their role

Describe their primary duties and responsibilities
List the standards and codes of conduct and practice that relate to their role
Demonstrate that they are working following the agreed ways of working with their employer
Explain how their previous experiences, attitudes and beliefs may affect the way they work

Work in ways that have been agreed with their employer

Describe their employment rights and responsibilities
List the aims, objectives and values of the service in which they work
Explain why it is essential to work in ways that are agreed with their employer
Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role
Explain how and when to escalate any concerns they might have (whistleblowing)
Explain why it is essential, to be honest, and identify where errors may have occurred and to tell the appropriate person

Understand working relationships in health and social care

Describe their responsibilities to the individuals they support
Explain how a working relationship is different from a personal relationship
Describe different working relationships in health and social care settings

Work in partnership with others

Explain why it is vital to work in teams and collaboration with others.
Explain why it is crucial to work in partnership with key people, advocates and others who are significant to an individual
Demonstrate behaviours, attitudes and ways of working that can help improve partnership working.
Demonstrate how and when to access support and advice about:

partnership working
resolving conflicts.

Who is the course for?

This online Understanding Your Role training course should be completed by those who work in health and social care services, including:

New members of staff in Healthcare Support Worker roles,
New members of staff in Adult Social Care Worker roles, and
Any staff members who provide direct care to patients or individuals needing support.

This online Understanding Your Role online course will also be useful for:

Staff moving into new roles within their organisation,
Refreshing the knowledge of any member of staff,
NHS nursing, AHP and care staff,
Agency care workers,
Healthcare assistants (HCAs),
Support workers,
Care assistants, and
Community services.

Course aims

The aims and objectives of this online Understanding Your Role training course are to prepare those who are new to health and social care, and those starting new roles to understand what is required of them fully, as well as the statutory and regulatory framework that governs their work.

Learning outcomes

On completion of this online Understanding Your Role training course, you will:

Know how to find out about your primary duties and responsibilities,
be familiar with the standards and codes of conduct that impact on the role of a Healthcare Support Worker or Adult Social Care Worker,
Know what is meant by ‘agreed ways of working’,
Understand how your previous experiences, attitudes and beliefs may affect the way you work,
Be familiar with employment legislation and the importance of reporting errors,
Know what whistleblowing is, and
Understand the importance of working with others.

Download Full Course Description (PDF)

Understanding Your Role - Online Training Course - The Mandatory Training Group UK -

Understanding Your Role - Online Training Course - Level 1 - CPDUK Accredited.

How it works

Instant Access

✓ Gain instant access to your course(s) upon purchasing through our website

✓ Login credentials are sent immediately to the customer to the email address provided during the checkout process

✓ We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

Learn Anytime, Anywhere, On Any Device

✓ Learn at your own pace, at a time and place convenient to your circumstances

✓ Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

✓ In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

✓ Unlimited attempts to complete end of course assessments

✓ On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

✓ Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

✓ We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

✓ To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

✓ You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Certification

End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Why choose us

Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

✓ CPDUK accredited e-learning provider
✓ Ofqual approved training centre (UK qualifications)
✓ Internationally recognised CPD and Ofqual approved certificates
✓ Wide range of courses and qualifications that meet UK legislation and guidelines
✓ Over 500 online courses and programmes that cover multiple sectors
✓ Free blended learning environment for individuals and organisations
✓ Immediate access to online courses and programmes
✓ Highly interactive e-learning portal
✓ Substantial cost reductions (no travel fees and other expenses)
✓ Self-paced online learning
✓ Low carbon footprint through e-learning
✓ Repository of online learning materials and assessments
✓ Fully qualified and experienced trainers, instructors and assessors
✓ Experienced subject matter experts and content developers
✓ Conversion of existing classroom courses to e-learning courses
✓ All training courses meet the latest guidance and best practice recommendations.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

FAQs

Frequently Asked Questions

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Reviews

Customer Reviews

Based on 388 reviews Write a review

Laura D.

Interesting and Informative.

Robin Walker

I would definitely recommend this course to anyone interested in it. Fast, clear and very easy to complete even for the person not very computer literate.

BIBI KAENAAT_RUTTUN

INFORMATION WAS SIMPLE TO UNDERSTAND What would you recommend to improve the course? GOOD AND INTERESTING COURSE What did you like most about the course? SIMPLICITY IF INFORMATION Would you recommend this course to your colleagues? Yes

Asher Oswald

A great way to enhance skills gain Knowledge and understanding of the subject you are required to learn for your work role An Excellent course !

Paul_Yates

N/A What would you recommend to improve the course? Re writing the course questions as some are misleading What did you like most about the course? I found it misleading Would you recommend this course to your colleagues? No

Edna Aquawood

Great What would you recommend to improve the course? Reading over and over What did you like most about the course? Learning new things Would you recommend this course to your colleagues? Yes

Kolawole Prince

good What would you recommend to improve the course? yes What did you like most about the course? good Would you recommend this course to your colleagues? Yes

Patricia Okoro

good What would you recommend to improve the course? clearer handout What did you like most about the course? straight forward questions Would you recommend this course to your colleagues? Yes

Florence Johnson

The Course is Relevant. What would you recommend to improve the course? Nothing more to be added What did you like most about the course? My responsibility. Would you recommend this course to your colleagues? Yes

Adebusola Adegoke Alli

Excellent What would you recommend to improve the course? More training What did you like most about the course? The framework Would you recommend this course to your colleagues? Yes

Margot Mercer

training was good and efficient

Karen White

ok What would you recommend to improve the course? ? What did you like most about the course? ? Would you recommend this course to your colleagues? Yes

Treacle Mcnicholas

Good What would you recommend to improve the course? Nothing What did you like most about the course? All Would you recommend this course to your colleagues? Yes

Heather Swalwell

na What would you recommend to improve the course? na What did you like most about the course? na Would you recommend this course to your colleagues? Yes

Harley Cummins

very informative and easy to follow

Bernadette Hernandez Shen

It is a very good course What would you recommend to improve the course? It doesn`t say much about Cavendish Review What did you like most about the course? The Reporting Errors ans Whistleblowing Would you recommend this course to your colleagues? Yes

Gearoge Dean

Very straightforward instructions. Learned quite a lot of what may be very useful information.

Elizabeth Nuamah

n/a What would you recommend to improve the course? n/a What did you like most about the course? n/a Would you recommend this course to your colleagues? Yes

Zoe Duguid

It is easy to follow and well laid out.

Kate Boulton

good What would you recommend to improve the course? yes What did you like most about the course? all Would you recommend this course to your colleagues? Yes

Cara Prevett

Good course What would you recommend to improve the course? None What did you like most about the course? Knowledge gained Would you recommend this course to your colleagues? Yes

Tilly Workman

good What would you recommend to improve the course? nothing What did you like most about the course? . Would you recommend this course to your colleagues? Yes

Lucy Timms

Good What would you recommend to improve the course? Nothing What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Leonardo Starmer

Easy to do online.

Nighat Sheikh

The questions and answers at the end are not very clear. What would you recommend to improve the course? Clear instructions when there are more than one correct answer. What did you like most about the course? it was quick to go through Would you recommend this course to your colleagues? No

Jordanna Cheetham

Good What would you recommend to improve the course? Nothing What did you like most about the course? Interesting Would you recommend this course to your colleagues? Yes

Kelly Croom

understanding your role What would you recommend to improve the course? nothing What did you like most about the course? everything Would you recommend this course to your colleagues? Yes

Kenny McCartney

The course was very informative and enjoyable.

Haja Sankoh

useful informations What would you recommend to improve the course? delivery with more explanations What did you like most about the course? details of the acts Would you recommend this course to your colleagues? Yes

AGRINA SAKALA

good What would you recommend to improve the course? good What did you like most about the course? good Would you recommend this course to your colleagues? Yes

Alex Walker

Very well presented and easy to follow.

Melanie Booth

Different question What would you recommend to improve the course? More information What did you like most about the course? Good information Would you recommend this course to your colleagues? Yes

Blessing Ayodele

yes What would you recommend to improve the course? fine What did you like most about the course? individual support Would you recommend this course to your colleagues? Yes

Lisa Chamberlain

The training was easy to follow but the web site stopped working twice during the training.

Peace

? What would you recommend to improve the course? nothing What did you like most about the course? the topic about beliefs, values, aims and objectives Would you recommend this course to your colleagues? Yes

Micah Jones

The presentation was very clear and well written with good, appropriate questions at the end.

Janet Marshall

Too much What would you recommend to improve the course? Less to read What did you like most about the course? Nothing Would you recommend this course to your colleagues? No

Merle Labis

Informative What would you recommend to improve the course? The links provided What did you like most about the course? 6 C' Competence Would you recommend this course to your colleagues? Yes

Brett Simms

N/A What would you recommend to improve the course? video's plz What did you like most about the course? no video's Would you recommend this course to your colleagues? Yes

Lisa Whittaker

Enjoyed What would you recommend to improve the course? Nothing What did you like most about the course? Learned a lot Would you recommend this course to your colleagues? Yes

Harlie Holmes

The points made and information given was put clearly and in simple terms.

Rossy Hunt

Was able to answer the phone etc in between times. Could leave and go back to it.

Abigail Crossan

ok What would you recommend to improve the course? no What did you like most about the course? quick and easy Would you recommend this course to your colleagues? Yes

Shelly Burch

Enjoying course What would you recommend to improve the course? Nothing What did you like most about the course? I like it all Would you recommend this course to your colleagues? Yes

Milie Cash

Amazing! I could do it in my own time and was so easy to navigate. Love the fact that there was audio and different speeds too! Also, the certificate was available on time. So pleased!

Katie Craze

Interesting What would you recommend to improve the course? Interesting What did you like most about the course? Interesting Would you recommend this course to your colleagues? Yes

Tonny Alexandre Mushiya Luis

nothing to review What would you recommend to improve the course? nothing What did you like most about the course? everything Would you recommend this course to your colleagues? Yes

Greg Symonds

Training was concise, clear and easy to understand - pricing was reasonable

Brett Brown

good course What would you recommend to improve the course? nothing What did you like most about the course? in depth information Would you recommend this course to your colleagues? Yes

Yvette Morden

The training was very professional, suitable to fit into my schedule, easy to follow, helpful customer service - excellent!!

Bob Thomas

Easy to sign up, simple to use and excellent content - I would recommend to an

Kathryn Cheeswright

Informative What would you recommend to improve the course? Nothing What did you like most about the course? Interesting Would you recommend this course to your colleagues? Yes

Kelly Dudley

good course What would you recommend to improve the course? no What did you like most about the course? own pace Would you recommend this course to your colleagues? Yes

Anthony Brady

Easy and informative, great to be able to do on line

Suzanne Webb

It wasn't a bad experience at all, I thoroughly enjoyed the modules and the information given was correct, however, the assessment at the end needs some improvement.

Frederick Phillipson

Easy to use the platform. Clean layout.

Rebecca Stannard

Ok What would you recommend to improve the course? Na What did you like most about the course? Ok Would you recommend this course to your colleagues? Yes

Logan Byrne

The lessons are easy to follow and self-explanatory. And it’s a lovely feeling when you get the results straight away!

Kwasi Kwarteng

It was all explained well

Lhamo Tsering

useful What would you recommend to improve the course? yes What did you like most about the course? it is useful Would you recommend this course to your colleagues? Yes

Innocent Bamu

Good What would you recommend to improve the course? All good What did you like most about the course? Refresher Would you recommend this course to your colleagues? No

Daisy Cooper

Very thorough course

Tom_Wema

Good. What would you recommend to improve the course? N/a What did you like most about the course? A nice course Would you recommend this course to your colleagues? Yes

Reece Healey

I found it easy to use. There was no difficulty moving around the course. I have just passed and now waiting for my certificate. I'm now looking for another course now. Thanks again. Will be recommending these guys. Also one more thing customer service is really good too very on point.

Godwin_Ajaegbu

Very Good What would you recommend to improve the course? Nothing What did you like most about the course? More Details Would you recommend this course to your colleagues? Yes

Louise Lister

was good course What would you recommend to improve the course? no What did you like most about the course? all information Would you recommend this course to your colleagues? Yes

Adrian Slanley

This course really needs to be done in the work place What would you recommend to improve the course? Nothing What did you like most about the course? It was informative Would you recommend this course to your colleagues? Yes

Triphonie_Mukankubana

Completed What would you recommend to improve the course? None What did you like most about the course? Information Would you recommend this course to your colleagues? Yes

Kenechukwu Anisiobi

good What would you recommend to improve the course? nl What did you like most about the course? understanding my role Would you recommend this course to your colleagues? Yes

Michael Elliott

Easy to follow.

Nicholas Nyström

Course still uses Data Potection Act rather than GDPR What would you recommend to improve the course? Update to replace Data Protection Act with GDPR What did you like most about the course? N/A Would you recommend this course to your colleagues? No

Doris Momoh

GOOD What would you recommend to improve the course? EVERYTHING What did you like most about the course? EASY Would you recommend this course to your colleagues? Yes

Haley Hill

A good outline What would you recommend to improve the course? nothing What did you like most about the course? it was all ok Would you recommend this course to your colleagues? Yes

Daisy Ansell

It was easy to follow.

Melissa Pawsey

Easy to use no hassle

Joy Aiyobozee_Edo

Course What would you recommend to improve the course? i love reading What did you like most about the course? nice Would you recommend this course to your colleagues? Yes

Miller Gillan

Brilliant online learning service.

Julie Izzard

questions could be worded for a better understanding What would you recommend to improve the course? nothing What did you like most about the course? content Would you recommend this course to your colleagues? Yes

José_Moniz

great What would you recommend to improve the course? nothing What did you like most about the course? everything Would you recommend this course to your colleagues? Yes

Donna Hudson

Good What would you recommend to improve the course? Nothing What did you like most about the course? Questions Would you recommend this course to your colleagues? Yes

Arther Richardson

Concise and to the point with additional references to further information and web sites.

Kian Zeichner

It covers everything I need to know,its very good

Darci Philp

Easy to follow and at a good pace and I can do it anywhere and anytime.

Cecile Aubineau Orode

Simplicity What would you recommend to improve the course? None What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Karin Jones

Learning through your course, because everything was explained clearly.Furthermore you give me time to look and review as much as I wanted.Above all I’m very happy .

Leo Smith

Quick and easy and convenient

Colin Fawcett

Very relaxed and able to listen and understand. Easy to follow.

Thomas Black

Reece Lavery

All of it....well set out....very clear and easy to follow. It was just an update and renewal of certificate for myself so I was familiar with the information. I would say it is easy to follow and gives excellent guidance.

Marie Reynard

ok but the review after every course isn't needed What would you recommend to improve the course? nothing What did you like most about the course? ease Would you recommend this course to your colleagues? Yes

Flynn Foy

I found the information to be displayed and worded brilliantly, I found it stress free

Chandanee Jagmohan

Very good module What would you recommend to improve the course? Bit more on skills' aspect What did you like most about the course? Presentation Would you recommend this course to your colleagues? Yes

Nicole Dickinson

Easily well explained course What would you recommend to improve the course? N/a What did you like most about the course? Easy layout Would you recommend this course to your colleagues? Yes

Sarah_Hill

Zarah Winter

Very accessible and user friendly, also very constructive and explanatory. Outstanding value for money!!

Jocelyn Destreza

its very good to have all the understanding of your role in health and social care settings What would you recommend to improve the course? satisfy all the questions What did you like most about the course? all Would you recommend this course to your colleagues? Yes

Annabel Robinson

very interesting and easy to follow

Katherine Fisher

Good course What would you recommend to improve the course? Nothing What did you like most about the course? Learnt New things Would you recommend this course to your colleagues? Yes

Seren Hodge

Easy, step by step coverage of the subjects needed. Can be done at an individual's learning pace. Clear and precise.

Michelle Ndlovu

useful What would you recommend to improve the course? nothing What did you like most about the course? informative Would you recommend this course to your colleagues? Yes

Features
Availability:
Price
Options
Actions

Understanding Your Role - Online Training Course - CPDUK Accredited

Overview

Course content

Course content

Who is the course for?

Who is the course for?

Course aims

Course aims

Learning outcomes

Learning outcomes

Understanding Your Role - Online Training Course - Level 1 - CPDUK Accredited.

How it works

Instant Access

Learn Anytime, Anywhere, On Any Device

Assessment and Certification

Online Support 24/7

100% Money-Back Guarantee

Refund policy

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Certification

End of course assessment

Certification

Course accreditation

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Why choose us

Why choose our accredited e-learning courses and programmes?

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

FAQs

Frequently Asked Questions

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Reviews

Customer Reviews

24/7Access

100% MONEYBACK GUARANTEE

ONLINESUPPORT 24/7

Also Purchased

Quick Links

Services

Support

24/7
Access

100% MONEY
BACK GUARANTEE

ONLINE
SUPPORT 24/7