Understanding Your Role - Online Training Course - CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£14.99
£7.50
Understanding Your Role - Online Training Course - Level 1 - CPDUK Accredited.

Understanding Your Role - Online Training Course - The Mandatory Training Group UK -

Welcome to The Mandatory Training Group's online Understanding Your Role training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The “duty of care” refers to the obligations placed on people to act towards others in a certain way, following specific standards. The term is sometimes used to cover both legal and professional duties that health care practitioners may have towards others, but there are distinctions between the two.

All health and social care workers need to understand their duty of care within their work environments.

Course content

This online Understanding Your Role training course covers the following:

  • Understand their role
    • Describe their primary duties and responsibilities
    • List the standards and codes of conduct and practice that relate to their role
    • Demonstrate that they are working following the agreed ways of working with their employer
    • Explain how their previous experiences, attitudes and beliefs may affect the way they work
  • Work in ways that have been agreed with their employer
    • Describe their employment rights and responsibilities
    • List the aims, objectives and values of the service in which they work
    • Explain why it is essential to work in ways that are agreed with their employer
    • Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role
    • Explain how and when to escalate any concerns they might have (whistleblowing)
    • Explain why it is essential, to be honest, and identify where errors may have occurred and to tell the appropriate person
  • Understand working relationships in health and social care
    • Describe their responsibilities to the individuals they support
    • Explain how a working relationship is different from a personal relationship
    • Describe different working relationships in health and social care settings
  • Work in partnership with others
    • Explain why it is vital to work in teams and collaboration with others.
    • Explain why it is crucial to work in partnership with key people, advocates and others who are significant to an individual
    • Demonstrate behaviours, attitudes and ways of working that can help improve partnership working.
    • Demonstrate how and when to access support and advice about:
      • partnership working
      • resolving conflicts.

Who is the course for?

This online Understanding Your Role training course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.
This online Understanding Your Role online course will also be useful for:
  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.

Course aims

The aims and objectives of this online Understanding Your Role training course are to prepare those who are new to health and social care, and those starting new roles to understand what is required of them fully, as well as the statutory and regulatory framework that governs their work. 

Learning outcomes

On completion of this online Understanding Your Role training course, you will:

  • Know how to find out about your primary duties and responsibilities,
  • be familiar with the standards and codes of conduct that impact on the role of a Healthcare Support Worker or Adult Social Care Worker,
  • Know what is meant by ‘agreed ways of working’,
  • Understand how your previous experiences, attitudes and beliefs may affect the way you work,
  • Be familiar with employment legislation and the importance of reporting errors,
  • Know what whistleblowing is, and
  • Understand the importance of working with others.

Download Full Course Description (PDF)

Understanding Your Role - Online Training Course - The Mandatory Training Group UK -

Understanding Your Role - Online Training Course - Level 1 - CPDUK Accredited.


Instant Access

Gain instant access to your course(s) upon purchasing through our website

Login credentials are sent immediately to the customer to the email address provided during the checkout process

We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

Learn Anytime, Anywhere, On Any Device

Learn at your own pace, at a time and place convenient to your circumstances

Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

Unlimited attempts to complete end of course assessments

On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

  CPDUK accredited e-learning provider
  Ofqual approved training centre (UK qualifications)
  Internationally recognised CPD and Ofqual approved certificates
  Wide range of courses and qualifications that meet UK legislation and guidelines
  Over 500 online courses and programmes that cover multiple sectors
  Free blended learning environment for individuals and organisations
  Immediate access to online courses and programmes
  Highly interactive e-learning portal
  Substantial cost reductions (no travel fees and other expenses)
  Self-paced online learning
  Low carbon footprint through e-learning
  Repository of online learning materials and assessments
  Fully qualified and experienced trainers, instructors and assessors
  Experienced subject matter experts and content developers
  Conversion of existing classroom courses to e-learning courses
  All training courses meet the latest guidance and best practice recommendations.

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The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Obtained certificates can be downloaded from the learner’s profile page.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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