This online Delivering Constructive Criticism training course includes the following:

• Module One: Getting Started
• Module Two: When Should Feedback Occur?
• Module Three: Preparing and Planning
• Module Four: Choosing a Time and Place
• Module Five: During the Session (I)
• Module Six: During the Session (II)
• Module Seven: Setting Goals
• Module Eight: Diffusing Anger or Negative Emotions
• Module Nine: What Not to Do
• Module Ten: After the Session (I)
• Module Eleven: After the Session (II)
• Module Twelve: Wrapping Up

This online Delivering Constructive Criticism training course is suitable for those who want to gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism, it needs to be handled in a particular way.

If constructive criticism is made correctly, it provides excellent benefits to your organisation. This online Delivering Constructive Criticism training course gives the ability for management to nullify problematic behaviours and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.

The learning outcomes of this online Delivering Constructive Criticism training course are to:

• Understand when feedback should take place
• Learn how to prepare and plan to deliver constructive criticism
• Determine the appropriate atmosphere in which it should take place
• Identify the proper steps to be taken during the session
• Know how emotions and specific actions can negatively impact the effects of the course
• Recognise the importance of setting goals and the method used to set them
• Uncover the best techniques for following up with the employee after the meeting.

Delivering Constructive Criticism – E-Learning Course – Intermediate Level - CPDUK Accredited.