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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Non-Clinical Moving and Assisting - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Non-Clinical Moving and Assisting - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Non-Clinical Moving and Assisting - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

15 May 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | HSE Compliant | ComplyPlus™ LMS

This Non-Clinical Moving and Assisting Level 1 online course provides essential knowledge for staff involved in moving and assisting in non-clinical settings. This covers roles, responsibilities, risk awareness, and safe techniques to reduce the risk of injury to both staff and service users. This course supports UK health and safety legislation and promotes safe, effective and person-centred practice when assisting individuals, handling loads and improving workplace safety standards.

Course content

This Non-Clinical Moving and Assisting e-learning course covers:

  • Introduction to moving and assisting, key definitions and safe working principles for volunteers and staff
  • Roles and responsibilities in moving and assisting activities across settings
  • Tasks such as sitting, standing, walking, and transfers using safe techniques
  • Moving and handling legislation and legal duties
  • Organisational responsibilities and risk assessment to promote safety
  • Avoiding, assessing, reducing and reviewing risks to minimise harm
  • Common injuries and the importance of back care
  • Health and Safety Executive (HSE) guidelines and safe handling techniques
  • Communication and team approach for safe, moving and assisting.

Who is this course for?

This Non-Clinical Moving and Assisting eLearning course is for:

  • Healthcare and social care support staff working with service users
  • Administrative, facilities and non-clinical staff in care environments
  • Care workers in residential and domiciliary settings
  • Porters, cleaners and ancillary staff involved in moving or handling loads
  • Staff responsible for assisting people and safe handling in their roles.

Aims

The aims of this Non-Clinical Moving and Assisting online course are to:

  • Develop awareness of roles, responsibilities and risks associated with moving and assisting activities, including recognising potential hazards, preventing injury, and ensuring safe practices to protect staff and service users across different care and community settings
  • Promote safe working practices to reduce injury, support effective, person-centred assistance, and encourage adherence to organisational policies, procedures, and health and safety guidance in daily work.

Learning objectives

This Non-Clinical Moving and Assisting e-learning course will:

  • Explain key concepts, definitions and safe working principles related to moving and assisting activities
  • Outline roles and responsibilities for moving and assisting practices to protect staff and service users
  • Describe tasks commonly undertaken when assisting individuals or handling loads safely
  • Explain relevant legislation, including the Health and Safety at Work Act and Manual Handling Operations Regulations
  • Identify organisational responsibilities and risk assessment processes to promote safety and reduce injury
  • Describe common injuries and the importance of back care and musculoskeletal health
  • Explain HSE guidelines and handling techniques
  • Reinforce the importance of communication and teamwork in moving and assisting practices.

Learning outcomes

By the end of this Non-Clinical Moving and Assisting eLearning course, you will be able to:

  • Define moving and assisting, and recognise safe working principles in non-clinical settings
  • Identify roles and responsibilities in moving and assisting, and understand accountability for safety
  • Recognise tasks requiring safe handling techniques and apply correct procedures
  • Apply risk assessment principles to reduce injury to yourself and service users
  • Identify common injuries and demonstrate awareness of back care and musculoskeletal health
  • Follow HSE guidelines for safe handling practices in all relevant activities
  • Demonstrate effective communication while assisting with tasks to ensure safety
  • Support safe, coordinated team approaches when moving and assisting individuals across care environments.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge of safe moving and assisting principles, risks and responsibilities in non-clinical settings.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of competence in safe moving and assisting practices for non-clinical roles
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • This course certificate should be refreshed every 3 years
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Aligns with HSE guidance and UK legislation, including the Health and Safety at Work etc. Act 1974 and the Manual Handling Operations Regulations 1992.

Frequently asked questions

Why is this non-clinical moving and assisting online course important?
This online course helps staff reduce the risk of injury and follow safe practices when assisting people or handling loads.
Who should take this non-clinical moving and assisting e-learning course?
This e-learning course is suitable for non-clinical staff, care workers and anyone involved in assisting people or moving loads.
What will I learn from this non-clinical moving and assisting eLearning course?
In this eLearning course, learners will learn safe techniques, legal responsibilities, and how to reduce risks when moving and assisting.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Non-Clinical Moving and Assisting - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
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