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This conflict resolution for homecare online course is designed for homecare workers who experience or have experienced workplace conflict with their service users, colleagues or others in the workplace.
Conflict Resolution for Homecare (Domiciliary Care) - Level 1 | Online Training Course | CPDUK Accredited
Course Duration |
80 minutes |
CPD Hours |
2 hours |
Accreditation |
CPD Certification Service |
Certification |
CPD Certificate |
Certificate Validity |
3 years |
This conflict resolution for homecare online course is designed for homecare workers who experience or have experienced workplace conflict with their service users, colleagues or others in the workplace.
This online conflict resolution for homecare course is divided into the following sections:
Introduction to conflict resolution:
Understanding conflict:
Communication skills:
De-escalation techniques:
Safety measures and personal security:
Legal framework and organisational policies:
Support and resources post-incident:
Module review and further resources:
Assessment and certification:
The aims of this conflict resolution for homecare online course are to:
This conflict resolution for homecare elearning course will:
On completion of this conflict resolution for homecare e-learning course, you will be able to:
This CPD-accredited conflict resolution e-learning course for homecare is externally peer-reviewed and accredited by the CPD Certification Service. Upon completion, participants will earn a CPD Certificate valid for three years.
The course meets comprehensive compliance requirements set by the Care Quality Commission (CQC), Regulatory and Quality Improvement Authority (RQIA) and Care Inspectorates (Wales and Scotland), Skills for Care Core and Mandatory Training Framework and the UK Core Skills Training Framework (CSTF) and other UK health and social care regulatory bodies.
The online conflict resolution for homecare course is essential for homecare workers. It teaches an understanding of conflict causes and effective communication and safety strategies to manage confrontations. This CPDUK-accredited training enhances worker and client safety, complies with UK legal standards, and promotes high-quality care. Participants gain skills to handle verbal and physical conflicts, supporting professional development and regulatory compliance. This course is vital for maintaining a safe, professional care environment.
The aims, objectives, and learning outcomes of this course align with the UK Core Skills Training Framework (CSTF) and fulfil the requirements set by the CQC and other regulatory bodies, ensuring comprehensive compliance and high training standards.
Conflict Resolution for Homecare (Domiciliary Care) - Level 1 | ComplyPlus LMS™ | The Mandatory Training Group UK -