Care Certificate Standard 5 – Online Training Course – CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£14.99
£7.50

Care Certificate Standard 5 – Online Training Course – Level 1 - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Care Certificate Standard 5 (Work in a Person Centred Way) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The online Care Certificate Standard 5 training course covers ways health and social care workers can work in a person-centred way. Person-centred values focus on looking at individuality, appreciating that each person has their own identity, needs, wishes, choices, beliefs and values.

‘One size fits all’ does not work when it comes to providing care and support. Each individual should be supported to make choices about their care and support. You should make sure an individual’s rights are respected, not only by yourself but by other people involved in their care.

Course content

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course covers the following:

  • Understand person-centred values:
    • Describe how to put person-centred values into practice in their day-to-day work,
    • Describe why it is essential to work in a way that promotes person-centred values when providing support to individuals,
    • Identify ways to promote dignity in their day-to-day work.
  • Understand working in a person-centred way:
    • Describe the importance of finding out the history, preferences, wishes and needs of the individual,
    • Explain why the changing needs of an individual must be reflected in their care and/or support plan,
    • Explain the importance of supporting individuals to plan for their future well-being and fulfilment, including end-of-life care.
  • Demonstrate awareness of the individual’s immediate environment and make changes to address factors that may be causing discomfort or distress:
    • Take appropriate steps to remove or minimise the environmental factors causing the discomfort or distress. This could include:
      • Lighting,
      • Noise,
      • Temperature,
      • Unpleasant odours.
    • Report any concerns they have to the relevant person. This could include:
      • A senior member of staff,
      • Carer,
      • Family member.
  • Make others aware of any actions they may be undertaking that is causing discomfort or distress to individuals:
    • Raise any concerns directly with the individual concerned,
    • Raise any concern with their supervisor/manager,
    • Raise any concerns via other channels or systems, e.g. at team meetings.
  • Support individuals to minimise pain or discomfort
    • Ensure that where individuals have restricted movement or mobility that they are comfortable,
    • Recognise the signs that an individual is in pain or discomfort. This could include:
      • Verbal reporting from the individual,
      • Non-verbal communication,
      • Changes in behaviour.
    • Take appropriate action where there is pain or discomfort. This could include:
      • Re-positioning,
      • Reporting to a more senior member of staff,
      • Giving prescribed pain relief medication,
      • Ensure equipment or medical devices are working correctly or in the correct position, e.g. wheelchairs, prosthetics, catheter tubes.
    • Remove or minimise any environmental factors causing pain or discomfort. These could include:
      • Wet or soiled clothing or bed linen,
      • Poorly positioned lighting,
      • Noise.
  • Support the individual to maintain their identity and self-esteem:
    • Explain how individual identity and self-esteem are linked to emotional and spiritual well-being,
    • Demonstrate that their attitudes and behaviours promote emotional and spiritual wellbeing,
    • Support and encourage individuals own sense of identity and self-esteem,
    • Report any concerns about the individual’s emotional and spiritual wellbeing to the appropriate person. This could include:
      • A senior member of staff,
      • Carer,
      • Family member.
  • Support the individual using person-centred values:
    • Demonstrate that their actions promote person-centred values, including:
      • Individuality,
      • Independence,
      • Privacy,
      • Partnership,
      • Choice,
      • Dignity,
      • Respect,
      • Rights.

Who is the course for?

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course should be completed by those who work in health and social care services, including:

  • New members of staff in Healthcare Support Worker roles,
  • New members of staff in Adult Social Care Worker roles, and
  • Any staff members who provide direct care to patients or individuals needing support.

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course will also be useful for:

  • Staff moving into new roles within their organisation,
  • Refreshing the knowledge of any member of staff,
  • NHS nursing, AHP and care staff,
  • Agency care workers,
  • Healthcare assistants (HCAs),
  • Support workers,
  • Care assistants, and
  • Community services.

Course aims

This online Care Certificate Standard 5 (Work in a Person Centred Way) training course helps health and social care workers to understand their legal responsibilities to those they provide care.

Understanding values is essential for health and social care professionals. Whether or not we are aware of it, we all live our everyday lives by a set of values that shape how we think and react. Values are beliefs and ideas about how people should behave which have been formed by our childhoods, families, backgrounds, cultures, religions, educations and relationships. While we each have our values, there are values which are essential for working in health and social care.

Learning outcomes

On completion of this online Care Certificate Standard 5 (Work in a Person Centred Way) training course, the learner will have an improved understanding of the following

  • Introduction to person-centred care,
  • Values,
  • Working in a way that produces person-centred values,
  • Promoting dignity,
  • Understanding the individuals changing needs,
  • Keep the whole team up to date,
  • Supporting individuals with care planning,
  • The principles of wellbeing,
  • Advance care planning,
  • Effects of environmental factors,
  • Always involve the individual,
  • Improving awareness of environmental factors,
  • A multi-disciplinary team approach,
  • Minimising pain and discomfort,
  • What to do if an individual is in discomfort/pain,
  • Maintaining an individual’s identity and self-esteem
  • Promoting wellbeing, and
  • Supporting the individual using person-centred values.

Download Full Course Description (PDF)

Care Certificate Standard 5 – Online Training Course – Level 1 - CPDUK Accredited.


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Gain instant access to your course(s) upon purchasing through our website

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Learn Anytime, Anywhere, On Any Device

Learn at your own pace, at a time and place convenient to your circumstances

Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

Unlimited attempts to complete end of course assessments

On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

  CPDUK accredited e-learning provider
  Ofqual approved training centre (UK qualifications)
  Internationally recognised CPD and Ofqual approved certificates
  Wide range of courses and qualifications that meet UK legislation and guidelines
  Over 500 online courses and programmes that cover multiple sectors
  Free blended learning environment for individuals and organisations
  Immediate access to online courses and programmes
  Highly interactive e-learning portal
  Substantial cost reductions (no travel fees and other expenses)
  Self-paced online learning
  Low carbon footprint through e-learning
  Repository of online learning materials and assessments
  Fully qualified and experienced trainers, instructors and assessors
  Experienced subject matter experts and content developers
  Conversion of existing classroom courses to e-learning courses
  All training courses meet the latest guidance and best practice recommendations.

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To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Obtained certificates can be downloaded from the learner’s profile page.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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