Care Certificate Standard 14 - Handling Information

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£14.99

Overview

Care Certificate Standard 14 - Handling Information - Online Training Course.

Welcome to The Mandatory Training Group's Care Certificate Standard 14 - Handling Information online course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Maintaining confidentiality is a crucial part of building trust with individuals receiving care and support. Healthcare workers need to understand their responsibilities regarding data protection and confidentiality to comply with legal requirements and safeguard sensitive information. This standard explores the legislation, agreed ways of working, and secure systems for recording, storing, and sharing information.

By completing this course, learners understand their responsibilities regarding data protection, confidentiality, and effective communication. Upholding confidentiality and handling information correctly helps build trust with individuals receiving care and ensures the privacy and security of sensitive information.

Course content

This Care Certificate Standard 14 - Handling Information online course is divided into the following:

  • Unit 1 - Introduction
  • Unit 2 - NDG recommendations
  • Unit 3 - Personal information
  • Unit 4 - Data security and confidentiality
  • Unit 5 - Informing patients and service users
  • Unit 6 - GDPR
  • Summary
  • End of course assessment.

      Who is the course for?

      This Care Certificate Standard 14 - Handling Information online course should be completed by health and social care workers who routinely access personal and sensitive information, including:

      • Agency and locum health and social care workers
      • Doctors and medical locums
      • Dental practice staff
      • Registered nurses
      • Allied healthcare professionals (AHPs)
      • Healthcare assistants (HCAs)
      • Social care support workers
      • Voluntary staff working in the NHS, private and voluntary sectors
      • Health and social care administrative staff.

              Course aims

              The aims of this Care Certificate Standard 14 - Handling Information online course are to:

              • Appreciate the importance of secure handling of data in health and care.
              • Outline the data breaches which can be encountered in healthcare settings.
              • Know how to deal with sensitive personal data.
              • Understand an individual's rights and how to safeguard them.

                    Learning objectives

                    This Care Certificate Standard 14 - Handling Information online course will:

                    • Impart knowledge of data security in health and social care.
                    • Conscientise the learner on their duties in line with health and social care principles and legislation.
                    • Outline potential threats to information security and how they can be minimised efficiently.
                    • Explain the principles of good documentation and recordkeeping in health and social care environments.
                    • Describe the responsibilities of health and social care organisations to deliver personalised health care.

                      Learning outcomes

                      On completion of this Care Certificate Standard 14 - Handling Information online course, you will be able to:

                      • Identify personal data that is a security concern in health and social care settings.
                      • Explain one’s responsibilities under the National Data Guardian Standards.
                      • Outline potential threats to information security and how to avoid or minimise them in practice.
                      • Identify the different legislation and principles of handling sensitive personal data.
                      • State the different ways of safeguarding confidential data in the health and care sector.
                          Care Certificate Standard 14 - Handling Information - Online Training Course - The Mandatory Training Group UK -

                          Care Certificate Standard 14 - Handling Information - Online Training Course.

                          How it works


                          Instant Access

                          Gain instant access to your course(s) upon purchasing through our website

                          Login credentials are sent immediately to the customer to the email address provided during the checkout process

                          We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

                          Learn Anytime, Anywhere, On Any Device

                          Learn at your own pace, at a time and place convenient to your circumstances

                          Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

                          In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

                          Assessment and Certification

                          Unlimited attempts to complete end of course assessments

                          On successful completion, download, print/save quality-assured CPD certificate

                          Online Support 24/7

                          Customer service teams interact with clients through email and live chat support

                          100% Money-Back Guarantee

                          We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

                          Refund policy

                          To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

                          You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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                          Certification


                          End of course assessment

                          At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

                          Certification

                          On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

                          Course accreditation

                          The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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                          Why choose us


                          Why choose our accredited e-learning courses and programmes?

                          The benefits of using our accredited e-learning courses in the workplace include:

                            CPDUK accredited e-learning provider
                            Ofqual approved training centre (UK qualifications)
                            Internationally recognised CPD and Ofqual approved certificates
                            Wide range of courses and qualifications that meet UK legislation and guidelines
                            Over 500 online courses and programmes that cover multiple sectors
                            Free blended learning environment for individuals and organisations
                            Immediate access to online courses and programmes
                            Highly interactive e-learning portal
                            Substantial cost reductions (no travel fees and other expenses)
                            Self-paced online learning
                            Low carbon footprint through e-learning
                            Repository of online learning materials and assessments
                            Fully qualified and experienced trainers, instructors and assessors
                            Experienced subject matter experts and content developers
                            Conversion of existing classroom courses to e-learning courses
                            All training courses meet the latest guidance and best practice recommendations.

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                          FAQs

                          Frequently Asked Questions

                          To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

                          If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

                          Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

                          Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

                          Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

                          These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

                          There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

                          Yes. All end of course assessments are completed online.

                          Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

                          To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

                          Obtained certificates can be downloaded from the learner’s profile page.

                          We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

                          Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

                          For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

                          There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

                          The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

                          The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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