“Outstanding” care isn’t an accident. It’s the outcome of strong leadership, clear governance, and a learning culture where policies, systems, and people align. When the Care Quality Commission (CQC) recently rated Moorville House, a small residential service in Sheffield, as “Outstanding”, it didn’t just mark success for one provider. It...

The health and social care sector is changing fast, and with it, the expectations placed on providers. Between the Care Quality Commission (CQC) Single Assessment Framework, Ofsted inspection regimes, and complex legal obligations, today’s organisations face more scrutiny than ever before. That’s why The Mandatory Training Group and Tann Law...

Many providers believe that a low-cost, “plug-and-play” system will instantly make them CQC-ready, fix governance gaps, and prove compliance. The reality is more complex and far more human. Compliance is not a download button. It requires leadership, adoption, cultural change, and a workforce that understands and applies policies and procedures...

Earlier this week, more than 1,000 delegates gathered in Manchester for the 18th HSJ Patient Safety Congress. Across two days, over 150 speakers and hundreds of discussions circled a single shared determination: how to make care safer in a health system under unprecedented strain. In this blog, Dr Richard Dune...

Safeguarding adults in health and social care has never been more vital. Rising numbers of safeguarding concerns, emerging risks such as online scams, financial exploitation, and coercive control, alongside sharper scrutiny from the Care Quality Commission (CQC), demand that providers demonstrate robust systems, confident staff, and strong, visible leadership. Failures...