This policy is for domiciliary care managers, care coordinators, compliance officers, and frontline staff who deliver personal care. It provides a structured, clear, and adaptable approach to meet the needs of service users while ensuring regulatory compliance.

This personal care policy includes the following:

• Definitions and principles of personal care

• Roles and responsibilities of care staff, managers, and service users

• Legal obligations under key regulations (e.g., Health and Social Care Act 2008, Equality Act 2010)

• Best practices for maintaining dignity, privacy, and respect

• Training, confidentiality, and feedback mechanisms

• Procedures for implementing and monitoring care plans

• CQC compliance evidence and quality assurance processes

Ensuring compliance with regulatory standards is vital for domiciliary care providers. This policy helps mitigate risks, improves inspection outcomes, and builds trust with service users. By implementing this policy, organisations demonstrate their commitment to delivering safe, dignified, and high-quality care.

The features and benefits of this personal care policy are:

• Time-saving - Fully customisable and easy-to-use in Microsoft Word, saving valuable time and effort.

• Comprehensive - Covers all aspects of personal care delivery, aligned with legislation and best practices.

• Expertly designed - Authored by compliance professionals with extensive experience in health and social care.

• Audit-ready - Provides clear evidence for CQC inspections, ensuring regulatory readiness.

• Flexible - Easily adaptable to reflect your organisation’s branding and specific requirements based on your own risk assessment.

Download the personal care policy instantly from ComplyPlus™, our all-in-one compliance management platform. With just a few clicks, you’ll have a professional-quality document ready for customisation.

Gain even more value with a ComplyPlus™ subscription:

• Full library access - Unlock all domiciliary care policies and procedures.

• Automatic updates - Stay compliant with regularly updated documents.

• Significant savings - Save on purchasing individual documents.

• Expert support - Receive priority guidance from compliance professionals.

Click here to subscribe to the entire library with over 50 policies and procedures for domiciliary care organisations.

Access our ComplyPlus™ policy and procedure package tailored for domiciliary care providers. Streamline your compliance processes and maintain excellence with our trusted solutions.

Our online statutory and mandatory training courses are designed for domiciliary care organisations. Our courses are accredited and evaluated by the CPD Certification Service to ensure your team meets the required competencies effectively.