Harassment, Violence and Bullying Policy for Domiciliary Care Providers - ComplyPlus™ -

This harassment, violence, and bullying policy is an essential resource designed to ensure a safe and respectful environment for all stakeholders involved in domiciliary care services. Developed in alignment with Care Quality Commission (CQC) standards and other legal frameworks, it provides clear procedures and guidance to prevent, address, and resolve incidents of harassment, violence, and bullying.

Who is this policy for?

This policy is ideal for domiciliary care managers, team leaders, compliance officers, and staff members who seek to promote a respectful and supportive workplace culture while ensuring compliance with legal and regulatory obligations.

What the policy covers

This comprehensive policy on harassment, violence and bullying addresses:

Definitions and examples of unacceptable behaviour, including harassment, violence, and bullying
Legal frameworks protecting employees and service users
Procedures for reporting and addressing incidents
Disciplinary actions and support mechanisms
Prevention strategies to foster a safe and respectful working environment.

Why is this policy crucial?

Unresolved harassment or bullying can lead to low morale, absenteeism, reduced productivity, and reputational damage. This policy helps to:

Prevent workplace issues by setting clear behavioural standards
Ensure compliance with the Equality Act 2010 and other legal requirements
Protect the well-being and dignity of all individuals in the organisation
Maintain trust and confidence among staff, service users, and their families.

Features and benefits of the policy

The features and benefits of this harassment, violence and bullying policy are:

Time-saving - Fully customisable in Microsoft Word, saving hours of policy development work.
Always current - Regular updates to align with the latest legislation and industry standards.
Professional quality - Crafted by health and social care compliance experts to ensure reliability.
Customisable for your needs - Easily adapt to your organisation’s specific requirements based on your own risk assessment.
Audit-ready - Designed to streamline inspections and reporting requirements.

How to access the policy

Download this policy instantly from ComplyPlus™, domiciliary care providers' all-in-one regulatory compliance management platform. With just a few clicks, you’ll have a professional-quality document ready for implementation.

Exclusive benefits for ComplyPlus™ subscribers

Subscribers to ComplyPlus™ gain additional value, including:

Full library access - Unlock all policies and procedures for domiciliary care.
Automatic updates - Stay compliant with the latest legislative changes.
Significant savings - Access all resources at a fraction of individual purchase costs.
Expert support - Priority assistance from our compliance professionals.

Click here to subscribe to the entire library with over 50 policies and procedures for domiciliary care organisations.

Subscribe to our domiciliary care policy bundle

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Domiciliary care statutory & mandatory training

Access accredited online statutory and mandatory training courses tailored for domiciliary care organisations. All courses are externally peer-reviewed and accredited by the CPD Certification Service.

Contact our support team

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FAQs: Homecare harassment, violence and bullying policy

See below the frequently asked questions about harassment, violence and bullying policy for homecare.

The policy covers harassment, violence, and bullying, including physical, verbal, and psychological behaviours that undermine individual dignity and safety.

Domiciliary care managers, team leaders, and compliance officers are primarily responsible for enforcing the policy, but all staff are obliged to adhere to its terms.

Staff should report the incident according to the policy's outlined procedures, initially to their direct supervisor or the designated safeguarding lead.

Complaints are investigated confidentially following a structured process that includes gathering evidence, interviewing witnesses, and documenting findings.

The policy provides for support measures, including counselling and other appropriate interventions to support staff affected by harassment or bullying.

Staff receive regular training on recognising, preventing, and responding to harassment, violence, and bullying, including how to report incidents safely.

Procedures ensure that all matters are handled with the utmost confidentiality, only involving relevant parties and maintaining privacy throughout the investigation process.

Disciplinary actions may include warnings, suspension, or even termination of employment, depending on the severity and circumstances of the violation.

It aligns with relevant laws such as the Equality Act 2010 and the Public Interest Disclosure Act 1998, ensuring that the organisation meets or exceeds all statutory requirements.

The policy is reviewed regularly to ensure it remains effective and relevant, with adjustments made to reflect any changes in law or best practice recommendations.

Harassment, Violence and Bullying Policy for Domiciliary Care Providers - ComplyPplus™ -