Introduction to Mental Health First Aid - Level 2 - Online Training Package

Name: Introduction to Mental Health First Aid - Level 2 - Online Training Package
Brand: MTG
SKU: 6896420257861
Price: 40.00 GBP
Availability: InStock

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

~~£ 99.99 + VAT~~

£40.00 + VAT

Level:

2 (Intermediate)

Duration:

8 hours

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

No expiry

Last updated:

2 April 2026 (V2.6)

Rating:

Accepted payments:

Course overview

CPD-Accredited | HSE Compliant | ComplyPlus™ LMS

This Introduction to Mental Health First Aid Level 2 online training package provides essential knowledge on recognising mental health concerns, responding to crises, and supporting individuals effectively. It covers the role of a mental health first aider, early intervention, and person-centred support, helping learners promote well-being and signpost individuals to appropriate services.

Course content

This Introduction to Mental Health First Aid online training package covers:

Understanding the Role of a Mental Health First Aider - Level 2
Understanding Mental Health Conditions - Level 2
Providing Mental Health First Aid in Specific Circumstances - Level 2
The History of Mental Health Support and Legislation - Level 2
Introduction to Mental Health - Level 2.

Who is this course for?

This Introduction to Mental Health First Aid online training package is for:

Employees across all sectors
Managers and supervisors
Health and social care staff
HR and well-being leads
Individuals supporting others
Organisations promoting mental health awareness
Anyone seeking basic mental health first aid knowledge.

Aims

The aims of this Introduction to Mental Health First Aid online training package are to:

Develop understanding of mental health first aid, including recognising concerns, responding to crises, and supporting individuals using person-centred approaches
Enhance confidence in providing initial support, promoting well-being, and signposting individuals to appropriate services.

Learning objectives

This Introduction to Mental Health First Aid online training package will:

Explain the principles and purpose of mental health first aid
Describe the role and boundaries of a mental health first aider
Outline common mental health conditions and warning signs
Demonstrate how to recognise and respond to mental health crises
Provide guidance on appropriate actions and responses
Explore person-centred approaches for supporting individuals
Develop effective communication and listening skills
Highlight the importance of maintaining personal well-being
Identify appropriate support services and referral pathways.

Learning outcomes

By the end of this Introduction to Mental Health First Aid online training package, you will be able to:

Define mental health first aid principles
Describe the role of a mental health first aider
Identify signs of mental health distress
Recognise mental health crises
Apply appropriate support actions
Demonstrate person-centred support techniques
Communicate effectively using active listening
Identify relevant support services
Maintain your own well-being when supporting others.

End of course assessment

Multiple-choice knowledge assessment with a minimum pass mark of 80%
Assessment questions mapped directly to course learning outcomes
Unlimited assessment retakes included
Confirms knowledge of mental health first aid, recognising concerns, crisis response, and person-centred support.

Certification

CPD-accredited digital certificate issued on successful course completion
Certificate available for immediate download as a secure PDF
Supports evidence of competence in mental health first aid awareness, recognising distress and responding appropriately
Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

There is no formal expiry period for this course
Earlier refresher advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

Externally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards
Supports compliance with HSE requirements for workplace health and safety
Informed by the Health and Safety at Work Act 1974, Equality Act 2010, and HSE guidance on workplace well-being.

FAQs

Why is this introduction to mental health first aid online training package important?

This online training package equips learners with essential skills to recognise mental health concerns early, respond to crises, and support individuals safely while promoting well-being and reducing workplace risk.

What does this introduction to mental health first aid online training package cover?

This online training package covers mental health awareness, recognising conditions, crisis response, communication skills, and the role of a mental health first aider, including signposting to support services.

Who should take this online training package for the introduction to mental health first aid?

This online training package is suitable for employees, managers, health and social care staff, and anyone responsible for supporting mental health and well-being in workplace or community settings.

How do I log on to the eLearning platform?

After purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

I haven't received my login details. What should I do?

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:
• Download the certificate directly to your device
• Save a digital copy for your records
• Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

If you are a New User, check the email you provided for the login instructions
If they are not in your Inbox, please check your Junk/Spam folder
Follow the instructions provided and proceed to the LMS
If you are an Existing User, proceed to your account
If you cannot remember your account password, click here
If you bought 1 license, you can either assign the course to yourself or another person once you log in
If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk