First Aid Courses, Training & Qualifications - MTG eLearning - First Aid Training Courses, Training & Qualifications Online - Workplace First Aid - Online Paediatric First Aid -
First Aid Courses, Training & Qualifications Online - MTG E-Learning
The Mandatory Training Group is the leading UK provider of online courses, accredited programmes and Ofqual approved qualifications, including statutory and mandatory training, first aid at work, emergency first aid at work, basic life support, cardiopulmonary resuscitation & AED.
Click here to see MTG eLearning's full list of online workplace first aid training courses and qualifications.

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Our content development team is led by Dr Richard Dune, who has over 20 years of experience in health and social care workforce development and governance. Click here to view our full catalogue of accredited courses and training programmes.
What is first aid?
First aid is the first and immediate assistance given to any person suffering from either a minor or serious illness or injury, with care provided to preserve life, prevent the condition from worsening, or promote recovery.
What is basic first aid?
First aid procedures covered in a basic course include CPR, the Heimlich manoeuvre, and assessing and treating minor injuries. This includes wounds, burns, sprains, and broken bones.
What is first aid explain?
First aid is emergency care given immediately to an injured person. The purpose of first aid is to minimize injury and future disability. In serious cases, first aid may be necessary to keep the victim alive.
Why is first aid important?
The primary objective of first aid is to preserve life. First aid training focuses on providing immediate care to sick or injured patients until full medical help is available.
In the time it takes for more advanced care to arrive, first aid aims to prevent medical conditions from deteriorating, help relieve pain, and provide reassurance.
What is the meaning of first aid?
First aid is defined as immediate medical assistance given to an ill or injured person, including interventions such as CPR (cardiopulmonary resuscitation), or complete treatment of minor conditions while waiting for an ambulance.
Does first aid require specialist knowledge?
First aid doesn’t necessarily require particular equipment or prior knowledge. An untrained person could improvise with available materials.
Does first aid training include AEDs?
More often, basic first aid training is involved, sometimes including training in the use of an AED (automated external defibrillator).
What is the importance of first aid?
The importance of first aid is recognised all over the world and its capacity to make a difference cannot be overstated. To have a competent first aid practitioner present is reassuring to the casualty, as well as to concerned people at the scene. This first aider is the person most likely to take action and manage an emergency. First aid makes a significant contribution to an ill or injured person’s recovery and, in an overwhelming number of cases, has been the difference between life and death.
What are the 3 Ps of First Aid?
The 3 Ps of first aid represent the priorities in first aid treatment:
- Preserve life
- Prevent deterioration
- Promote recovery.
Does first aid preserve life?
- The first aider’s number one responsibility is to preserve life. This means assessing the emergency scene for dangers to self, as well as to bystanders and, of course, to the casualty.
- The caution for potential danger is the first step in the DRSABCD strategy. You can download a Basic Life Support chart for this DRSABCD strategy.
- After determining whether the victim is responsive and calling 000 for emergency medical intervention, first aiders would check the person’s airway and breathing.
- CPR (cardiopulmonary resuscitation) would follow in quick succession. You’ll find plenty of information on CPR, as well as downloads, in our Resource library.
Does first aid prevent deterioration?
- This is all about keeping the patient’s condition stable so it does not worsen in the time spent waiting for medical professionals to arrive.
- To do this, the first responder would provide first aid treatment and reassurance. Further injury would be guarded against and the casualty would be positioned safely and comfortably.
Does first aid promote recovery?
The first responder, in providing first aid treatment, would aim to relieve pain and encourage confidence in the patient. These are important steps in helping the recovery process.
Why are the first aid 3 Ps important?
These 3 Ps help prioritise a first responder’s actions and play an important role in emergency treatment for victims.
Why is it essential to learn first aid?
First aid training imparts confidence to step up and take action when an emergency occurs. Responding promptly with effective first aid can save a life or prevent a person from suffering a permanent disability.
What are the benefits of first aid training?
Minimising risk is invaluable. And prevention is better than cure. First aid knowledge attunes your senses to be alert to, and to identify, potential hazards, both in the home and in the workplace.
This allows you, as a first aider, to determine the appropriate steps to minimise danger, including assessing safe emergency responses should they be needed.
When is first aid needed?
- First aid certification is a condition of employment in many lines of work. When it comes to threats to our health, the workplace looms large — second only to our homes.
- For example, where workers are in proximity to a health threat posed by high-powered machinery, there’s a justifiable need for qualified first aiders.
- Trained first aid personnel are also critical for businesses or community operations that service public gatherings. This includes education centres, transport services, shopping malls, community swimming facilities, sport and fitness complexes, and more.
- Despite its pivotal role in emergencies, first aid and its considerable benefits, are not the domain of medical professionals.
- Completing accredited first aid training is not difficult. It can be done at your convenience, with an online first aid course followed by hands-on training and assessment.
- Your first-aid certificate will give your job application a boost. It’s a requirement in many Australian workplaces.
- More importantly, should the unexpected happen, your first aid training will have you prepared. Find an accredited first course where you can get your first aid certificate in one day.
What’s involved in first aid certification?
After successfully completing a first aid course, you will earn a Statement of Attainments — whether for Provide CPR, Provide First Aid, or Provide First Aid in an education and care setting.
How long does a first-aid certificate last?
Certificates for the purposes of first aid at work last for three years. Before their certificates expire, first-aiders will need to undertake a requalification course as appropriate, to obtain another three-year certificate.
What do first aid refresher courses include?
First aid refresher courses are no different to the standard first aid courses, with one exception — the certificate holder will likely breeze through the online first aid course. And the hands-on training and assessment will also cover familiar territory.
Do first aid refresher training courses cover COVID-19 guidelines?
Noteworthy for those refreshing their certification will be the details that have changed since the previous certification. As an example, CPR has changed pre and post-COVID, with rescue breaths now being recommended only for those with appropriate PPE (Personal Protective Equipment).
Which first aid courses does the Mandatory Training Group offer?
The Mandatory Training Group offers the following first aid courses and qualifications:
- Paediatric First Aid Awareness Live Webinar - Level 2
- First Aid Awareness (Adult) Live Webinar - Level 2
- First Aid Awareness (Adults) - Level 2 - Online Training Course
- Paediatric First Aid Awareness - Level 2 - Online CPD Certified Course
- Care Certificate Standard 12 - E-Learning Course - CPDUK Accredited
- Care Certificate Standard 12 - e-Trainer Pack - CPDUK Accredited
- Basic Life Support - E-Learning Course - Level 1 - CPDUK Accredited
- Anaphylaxis Training for Nurseries - Level 2 - CPD Accredited
- Paediatric First Aid Annual Refresher - Level 3 - Online CPDUK Accredited
- Paediatric First Aid - Level 3 - E-Learning Course - CPDUK Certified
- First Aid at Work - Level 3 - Online Training Course - CPDUK Accredited
- Emergency First Aid at Work - Level 3 - Online Course - CPDUK Certified
- Providing Mental Health First Aid in Specific Circumstances - Level 2 - CPDUK Accredited
- Mental Health First Aid in the Workplace - Level 2 - Online Course - CPDUK Accredited
- First Aid, CPR and AED Awareness Level 2 - Online Training Course - CPDUK Accredited
- Understanding the Role of a Mental Health First Aider - Level 2 - CPDUK Certified
- Dealing with a Mental Health Emergency in the Workplace - Level 2 - Online CPDUK Accredited
- Basic Life Support - e-Trainer Pack - CPDUK Accredited
- Introduction to Mental Health First Aid in the Workplace - Level 2 - CPDUK Certified
- First Aid within the Dental Environment - Enhanced Dental CPD Course
- First Aid Requirements - Enhanced Dental CPD Course - CPDUK Accredited
- Care Certificate Standard 12 - Train the Trainer Course + Trainer Pack
- Basic Life Support - Train the Trainer Course + Trainer Pack.
Click here to browse our MTG eLearning's full list of online emergency first aid at work training courses.
Do you provide online first aid at work training courses?
Yes. The Mandatory Training Group is the leading provider of online workplace first aid training courses.
What is first aid at work?
First aid at work is aimed at all industries in the UK. It aims to help employers to comply with their legal duties and offers practical and realistic first-aid support to their workforce as needed.
How do workplace first aid courses benefit employees?
People at work can suffer injuries or be taken ill. It doesn’t matter whether the injury or illness is caused by the work they do or not, it is important to give them immediate attention and call an ambulance in serious cases. You should make arrangements to ensure this happens.
How do first aid at work courses benefit employers?
First aid can save lives and prevent minor injuries from becoming major ones. The Health and Safety Executive requires you to provide adequate and appropriate first-aid equipment, facilities and people so your employees can be given immediate help if they are injured or taken ill at work. What is ‘adequate and appropriate’ will depend on the circumstances in your workplace and you should assess what your first-aid needs are.
What is the difference between first aid and emergency first aid at work?
First Aid at Work is a 3-day course taken in a three-day block or one day a week over three weeks, totalling 18 hours of training. Emergency First Aid at Work is a one day course consisting of 6 hours of training.
What age groups are covered in first aid at work courses?
This course is suitable for people aged 16+ who might need to provide first aid to someone who is injured or becomes ill while at work.
Who needs first aid at work training?
The workplace first aid training is for:
- Managers
- Supervisors
- Childcare Workers
- Construction Workers
- Electricians
- Firefighters
- Flight Attendants
- Jails & Prison Staff
- Lifeguards
- Social Workers.
What is covered in first aid at work courses?
The online first aid in the workplace course covers:
- What is first aid?
- Roles and responsibilities of a first aider
- Who to call to get help?
- What should be in a first aid kit?
- Primary survey
- Recovery position
- Secondary assessment
- Heart attack
- CPR on a person and infant
- Seizures
- Choking.
- Blood loss and shock
- Amputations, penetrating injuries and objects in wounds
- Bandages
- Head injuries
- Burns
- Minor injuries
- Anaphylaxis.
What are the 5 key steps to delivering first aid at work?
The 5 key steps to delivering workplace first aid training are:
- Conduct a first aid risk assessment
- Have enough workplace first aiders
- First aiders should attend regular refresher training
- Have the appropriate first aid equipment in place on standby
- Have an automated external defibrillator (AED) on standby.
How is first aid at work training delivered?
The workplace first aid training course may be delivered as:
- e-Learning,
- face-to-face or classroom
- live webinars
- blended learning (both online and classroom training)
- any other way that can be used to teach people.
Why is first aid at work training important?
First aid in the workplace is of utmost importance as it helps to maintain the safety of all employees if they fall ill or encounter a sudden injury whilst at work. If a medical emergency does occur, assistance will be available and the safety of everyone in the workplace will be maintained as far as possible.
Why is workplace first aid training essential?
It helps increase the patient's comfort. If the first aider is trained well, the patient's confidence in them naturally increases amidst an emergency. Therefore, effective and adequate training in first aid helps relieve their discomfort and reduce their suffering.
How is first aid at work training accredited?
The CPDUK accredits the first aid at work short CPD training courses, whilst the qualifications are regulated by Ofqual through the recognised various awarding bodies.
What is the role of the workplace first aider?
The roles and responsibilities of a first aider in the workplace are to:
- Manage the incident and ensure the continuing safety of themselves, bystanders and the casualty
- Assess any casualties and discover the nature & cause of their injuries or illnesses
- Arrange for further medical help or other emergency services to attend. Usually by making an emergency phone call to 999 (in the UK) or 112 (worldwide).
- If trained, prioritise casualty treatment based upon medical need
- Provide appropriate first aid treatment that they have been trained to do, and that is reasonable in the circumstances
- If able, make notes and record observations of casualties, ideally monitoring Vital Signs, and SAMPLE information
- Provide a handover when further medical help arrives
- Fill out any paperwork as required following the incident.
Does first aid at work differ from emergency first aid at work?
- The First Aid at Work (FAW) course is designed for workplaces in a higher risk category (engineering, manufacturing, warehousing, construction, chemicals) and workplaces with a variety of underlying health conditions (heart problems, diabetes anaphylaxis, high blood pressure, etc).
- The FAW also provides comprehensive training for those who are required to be the designated first aiders within their workplace.
- Emergency First Aid at Work (EFAW) is designed for low-risk workplaces. It can also be used for staff required to be emergency first aiders or to support a designated first aider trained via the First Aid at Work course.
Does first aid at work aid differ from paediatric first aid?
The Mandatory Training Group offers both workplace first aid courses, which are focused on adult casualties, and paediatric first aid training courses, which focus on children and infants.
What should a first aid box include?
A first aid box should include:
- plasters in a variety of different sizes and shapes
- small, medium and large sterile gauze dressings
- at least 2 sterile eye dressings
- triangular bandages
- crêpe rolled bandages
- safety pins
- disposable sterile gloves
- tweezers
- scissors
- alcohol-free cleansing wipes
- sticky tape
- thermometer (preferably digital)
- skin rash cream, such as hydrocortisone or calendula
- cream or spray to relieve insect bites and stings
- antiseptic cream
- painkillers such as paracetamol (or infant paracetamol for children), aspirin (not to be given to children under 16), or ibuprofen
- antihistamine cream or tablets
- distilled water for cleaning wounds
- eye wash and eye bath.
It may also be useful to keep a basic first aid manual or instruction booklet with your first aid kit.
Medicines should be checked regularly to make sure they're within their use-by dates.
Does MTG eLearning provider emergency first aid at work e-learning courses?
Yes. The Mandatory Training Group lists a wide range of online first aid courses and qualifications.
Click here to view the full list of online emergency first aid at work training courses and qualifications.
What does the emergency first aid at work course include?
The vast majority of people wouldn’t know what to do if someone required emergency attention such as:
- Choking
- Drowning
- Having an allergic reaction
- Fainted
- In shock
- Having a seizure
- Have a burn or scald
- Having a heart attack
- Broken a bone
- Wounds and bleeding.
Worse yet, what if it was a family member or friend that required attention? Would you know what to do? Not all work environments have a first aid kit to hand, let alone the correct contents.
According to The Health and Safety Executive, 400,000 workers sustained a non-fatal injury in 2020/2021.
What is ‘emergency first aid at work’?
The goal of emergency first aid is to ensure that casualties receive the assistance they require in the critical minutes before emergency services arrive. Emergency First Aid training guarantees that first responders have the information and skills necessary to give this assistance.
What age groups are covered in emergency first aid at work courses?
Emergency first aid work focuses mainly on emergencies in adult casualties in the workplace. However, the key principles apply in all age groups, including infants, babies and children. Those working with children will have to complete the relevant paediatric first aid training courses or qualifications.
Who needs emergency first aid at work training?
This course is designed for people who want to receive training in emergency first aid. It is especially suited for nominated first aiders in smaller, low risk working environments, such as small offices. The course covers first aid protocols for adult casualties only.
What is the HSE guidance for first-aiders?
This guidance is written to reflect the optional four-layer framework for first-aid provision that has been in place for many years. The framework will help employers to comply with the Regulations by providing 'off-the-peg' levels of provision. These layers are:
- appointed person (AP)
- emergency first aid at work (EFAW)
- first aid at work (FAW)
- additional training.
You may choose not to use this optional framework and use an alternative means to demonstrate compliance with your needs assessment. The thinking behind this guidance, however, applies equally to whatever level of training you choose (unless alternative guidance is provided for specific instances).
What is a first-aider?
A first-aider is someone who has undertaken training appropriate to the circumstances. They must hold a valid certificate of competence in either:
- first aid at work
- emergency first aid at work
- any other level of training or qualification that is appropriate to the circumstances.
Why should employers do first aid needs assessments?
Employers can use the findings of their first-aid needs assessment to decide the appropriate level at which first-aiders should be trained.
Why do we need EFAW courses?
Emergency first aid at work (EFAW) training enables a first-aider to give emergency first aid to someone who is injured or becomes ill while at work.
What is included in workplace first aid training courses?
First aid at work training includes the EFAW syllabus and also equips the first-aider to apply first aid to a range of specific injuries and illnesses.
Why are employers required to complete refresher first aid courses?
To help keep their basic skills up to date, it is strongly recommended that first-aiders undertake annual refresher training.
How often should first aid certification be renewed?
Certificates for the purposes of first aid at work last for three years. Before their certificates expire, first-aiders will need to undertake a requalification course as appropriate, to obtain another three-year certificate. Once certificates have expired the first aider is no longer considered to be competent to act as a workplace first aider.
How many first-aiders does an employer need?
The findings of an employer's first-aid needs assessment will help them decide how many first-aiders are required. There are no hard and fast rules on exact numbers and they will need to take into account all the relevant circumstances of their particular workplace.
The table in the leaflet First aid at work: your questions answered, provides general guidance on how many first-aiders or appointed persons might be needed.
Can legal action be taken against first-aiders?
- It is very unlikely that any action would be taken against a first-aider who was using the first-aid training they have received. HSE cannot give any specific advice on this issue as it does not fall within HSE's statutory powers.
- It is recommended that you seek legal advice, or advice from your employer's insurance brokers on whether their policies cover first-aiders' liability.
How long is an Emergency First Aid at Work course?
The emergency first aid at work course lasts one day (6 hours).
What is covered in emergency first aid at work courses?
All incidents are covered in emergency first aid at work courses, from minor injuries to life-threatening situations. Here is a breakdown of what an emergency first aid at work course should cover:
- What is first aid?
- Roles and responsibilities of a first aider
- Who to call to get help?
- What should be in a first aid kit?
- Primary survey
- Recovery position
- Secondary assessment
- Heart attack
- CPR on a person
- Seizures
- Choking
- Blood loss and shock
- Amputations, penetrating injuries and objects in wounds
- Bandages
- Head injuries
- Burns
- Minor injuries
- Anaphylaxis.
What are the key steps to delivering emergency first aid at work?
When dealing with a casualty, it is important to perform a primary survey as outlined below:
- Danger
- Response
- Shout for help
- Airway
- Breathing
- Check circulation and perform CPR if the casualty isn’t breathing.
How is emergency first aid at work training delivered?
There are many different ways to deliver emergency first aid at work training, including:
- E-learning
- Online blended learning
- Classroom learning
- Video link learning.
How are first aid courses adapted for COVID-19 guidance?
Due to the COVID-19 pandemic, training providers have adapted their emergency first aid at work training courses to ensure safety. Ofqual, who regulate the first aid qualifications in England, recommended that training providers must use blended learning, whereby learners complete their theory training online, then practical assessment via video link or recorded videos of learners completing the practical aspects, for example, primary survey or cardiopulmonary resuscitation.
Why is emergency first aid at work training important?
The importance of emergency first aid at work cannot be understated. Emergency first aid training courses teach delegates how to be more safety-conscious, which can assist to prevent similar accidents from occurring in the future. Employees becoming more aware of safe practices is the key to lowering risk and reducing occurrences.
How is emergency first aid at work training accredited?
Emergency first aid at work courses are accredited by Training Qualifications UK (TQUK).
What is the role of the workplace aider?
The role of the workplace aider is to:
- Quickly and calmly assess the issue
- Avoid harming yourself or others
- Treat the victim and call for assistance.
Does The Mandatory Training Group provide online paediatric first aid courses and qualifications?
Yes. The Mandatory Training Group provides all types of paediatric first aid courses and qualifications.
Is it a legal requirement to provide paediatric first aid courses?
It is a legal requirement for childcare professionals and those that look after babies and children to know the basics of paediatric first aid. When you take care of children, whether that is your own child or someone else’s, you will want to keep them as safe as possible. Unfortunately, accidents can happen, and when they do, you will want to be able to assist as soon as possible.
What is paediatric first aid?
First aid is the immediate assistance given to a child and infant suffering from either a minor or severe illness or injury, with care provided to preserve life, prevent the condition from worsening.
What age groups are covered in paediatric first aid courses?
The age group covered in paediatric first aid is anyone under the age of 16.
Who needs paediatric first aid training?
Paediatric first aid training is suitable for people aged 16+ who need to be qualified in first aid as they care for babies and children in a professional setting, including:
- Au pairs
- Nannies
- Childminders
- Nurses
- Nursery and pre-school workers
- Sport and leisure staff
- Crèche leaders.
- Carers
- Teachers
- Parents
- Sports coaches and clubs
- Grandparents
- Schools.
What is covered in paediatric first aid courses?
- Roles and responsibilities of a first aider
- Who to call to get help
- What should be in a first aid kit for children?
- How to assess an unconscious child or infant
- Recovery position for a baby and child
- CPR on a child and baby
- Choking.
Why is paediatric first aid training important?
Paediatric First Aid training will help you gain knowledge and skills on dealing with different situations in which first aid is needed to save a child’s life and promote recovery. It also provides you with the essential confidence essential for your service delivery.
First Aid Courses, Training & Qualifications Online - Workplace First Aid - Online Paediatric First Aid - The Mandatory Training Group UK -