Many providers believe that a low-cost, “plug-and-play” system will instantly make them CQC-ready, fix governance gaps, and prove compliance. The reality is more complex and far more human. Compliance is not a download button. It requires leadership, adoption, cultural change, and a workforce that understands and applies policies and procedures...

Earlier this week, more than 1,000 delegates gathered in Manchester for the 18th HSJ Patient Safety Congress. Across two days, over 150 speakers and hundreds of discussions circled a single shared determination: how to make care safer in a health system under unprecedented strain. In this blog, Dr Richard Dune...