“Outstanding” care isn’t an accident. It’s the outcome of strong leadership, clear governance, and a learning culture where policies, systems, and people align. When the Care Quality Commission (CQC) recently rated Moorville House, a small residential service in Sheffield, as “Outstanding”, it didn’t just mark success for one provider. It...

Many providers believe that a low-cost, “plug-and-play” system will instantly make them CQC-ready, fix governance gaps, and prove compliance. The reality is more complex and far more human. Compliance is not a download button. It requires leadership, adoption, cultural change, and a workforce that understands and applies policies and procedures...

AI in health & social care: Balancing innovation & compliance - The Mandatory Training Group UK - Artificial Intelligence (AI) is no longer a futuristic concept. It actively transforms how health and social care providers manage compliance, risk, and regulatory governance. From automating audits and risk assessments to enhancing workforce...