Welcome to The Mandatory Training Group's online Staff Discipline and Grievance Measures - Enhanced Dental CPD Course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Members of the staff need to have a good knowledge regarding discipline and grievance procedures which will enable them to work effectively with other members of the team.
This online Staff Discipline and Grievance Measures - Enhanced Dental CPD Course expresses the importance of keeping effective records of grievance and disciplinary processes.
Course content
This online Staff Discipline and Grievance Measures - Enhanced Dental CPD Course includes the following:
Chapter 1 - Key legislation and regulations
Chapter 2 - Investing in the team
Chapter 3 - Communication processes
Chapter 4 - Disciplinary actions
Chapter 5 - Workplace reports
Chapter 6 - Workplace resolution
Summary.
Who is the course for?
This online Staff Discipline and Grievance Measures - Enhanced Dental CPD Course is suitable for the following:
Practice manager
Dentist
Clinical dental technician
Dental technician
Orthodontic therapist.
Course aims
The aims of this online Staff Discipline and Grievance Measures - Enhanced Dental CPD Course are to:
Support management roles in developing appropriate disciplinary and grievance procedures.
Know the grievance and disciplinary procedure processes in organisations.
Understand the role of records in grievance procedures.
Learning outcomes
On completion of this online Staff Discipline and Grievance Measures - Enhanced Dental CPD Course, the learner will be able to:
Use communication processes to agree with standards of staff performance.
State the importance of keeping effective records of grievance and disciplinary processes.
Justify using reflective learning to strengthen policies and procedures.
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