Mandatory Training for Healthcare Assistants - CSTF Aligned

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£49.99
£37.49
Mandatory Training for Healthcare Assistants – Online Courses – Intermediate Level - UKCSTF Aligned.

Mandatory Training for Healthcare Assistants - Online Training Courses - The Mandatory Training Group UK -

Welcome to The Mandatory Training Group's online Mandatory Training for Healthcare Assistants courses package for healthcare assistants working in the NHS, private sectors and community services. These online Mandatory Training for Healthcare Assistants courses were developed in line with the latest UK legislation and meet the requirements set out by the National Health Service (NHS), UK Core Skills Training Framework (CSTF) aligned, the Care Quality Commission (CQC), Skills for Care, Health and Safety Executive (HSE) and other healthcare and social care professional bodies and regulatory agencies.

Course content

Our online Mandatory Training for Healthcare Assistants courses package covers the following modules:

  • CSTF Equality, Diversity and Human Rights
  • CSTF Health, Safety and Welfare
  • CSTF NHS Conflict Resolution (England)
  • CSTF Fire Safety
  • CSTF Infection Prevention and Control (Level 1 and 2)
  • CSTF Moving and Handling
  • CSTF Safeguarding Adults (Level 1 and 2)
  • CSTF Preventing Radicalisation
  • CSTF Safeguarding Children (Level 1 and 2)
  • CSTF Resuscitation (Level 1 and 2)
  • CSTF Information Governance and Data Security

    Who is the course for?

    All health and social care workers, whether part-time or full time or locum healthcare assistant and other clinical support staff.

    This online Mandatory Training for Healthcare Assistants courses package can be used for induction training or yearly refresher training (annual mandatory training updates for healthcare and social care support workers) including:

    • Healthcare Assistants
    • Healthcare Support Workers
    • Clinical Support Workers
    • Health and Social Care Assistants
    • Allied Healthcare Workers
    • Healthcare Assistants
    • Social Care Support Workers
    • Health and social care workers in community settings
    • Voluntary staff working in NHS and community settings.

    This online Mandatory Training for Healthcare Assistants courses package has been designed for new and experienced healthcare and social care workers alike to meet the Care Quality Commission (CQC) regulatory requirements for all UK service providers.

    Course aims

    The aims and objectives of this online Mandatory Training for Healthcare Assistants courses package is to enable care healthcare and clinical support workers to meet their mandatory training requirements in line Health and Care Professions Council, Care Quality Commission and CSTF framework (whether it is induction, refresher training or as annual updates for healthcare and clinical support workers).

    To that end, our mandatory and statutory modules for health and social care workers are guided by the following:

    • Standards set by the Health and Care Professions Council and the Care Quality Commission
    • The Care Quality Commission (CQC) guidance for health and social care workers
    • UK Core Skills Training Framework (CSTF)
    • CQC frameworks’ and guidance for mandatory training for healthcare support staff

    We have developed appropriate mandatory training packages for clinical and healthcare support staff to meet the CQC quality standards and performance ratings. Our health and safety training courses for healthcare assistants help to reduce injuries and avoid subsequent claims due to negligence and malpractice, improve staff morale, provide safe and effective care and improve the patient experience.

    Each of the online Mandatory Training for Healthcare Assistants courses package modules provides essential and adequate detail as suggested by UK regulators (including the Care Quality Commission (CQC)).

    Learning outcomes

    The UK Core Skills Training Framework (CSTF) sets out 11 statutory and mandatory training topics for all staff working in health and social care settings. The CSTF includes nationally agreed learning outcomes and training delivery standards across all healthcare and social care settings.

    The Mandatory Training Group have worked with a range of subject matter experts to develop high quality, statutory and mandatory e-learning training sessions, which address all the knowledge outcomes at level 1 and 2 and at level 3, where appropriate for e-learning.

    These statutory and mandatory training courses sessions are suitable for all health and social care staff working across the various Care Quality Commission (CQC) regulated organisations, including NHS and private hospitals, mental health, care homes and domiciliary care providers.

    It is the responsibility of individual health and social care employer organisations to ensure that their workforce complete the appropriate training to comply with their statutory and mandatory requirements. It is also an employer’s responsibility to determine the best mode of delivering the training, whether that is face-to-face, e-learning or a blended approach. The CSTF provides further guidance on this.

    This online Mandatory Training for Healthcare Assistants courses package meets the requirements of CQC regulated health and social care organisations.

    Download Full Course Description (PDF) 


    Instant Access

    Gain instant access to your course(s) upon purchasing through our website

    Login credentials are sent immediately to the customer to the email address provided during the checkout process

    We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

    Learn Anytime, Anywhere, On Any Device

    Learn at your own pace, at a time and place convenient to your circumstances

    Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

    In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

    Assessment and Certification

    Unlimited attempts to complete end of course assessments

    On successful completion, download, print/save quality-assured CPD certificate

    Online Support 24/7

    Customer service teams interact with clients through email and live chat support

    100% Money-Back Guarantee

    We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

    Refund policy

    To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

    You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


    End of course assessment

    At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

    Certification

    On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

    Course accreditation

    The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


    Why choose our accredited e-learning courses and programmes?

    The benefits of using our accredited e-learning courses in the workplace include:

      CPDUK accredited e-learning provider
      Ofqual approved training centre (UK qualifications)
      Internationally recognised CPD and Ofqual approved certificates
      Wide range of courses and qualifications that meet UK legislation and guidelines
      Over 500 online courses and programmes that cover multiple sectors
      Free blended learning environment for individuals and organisations
      Immediate access to online courses and programmes
      Highly interactive e-learning portal
      Substantial cost reductions (no travel fees and other expenses)
      Self-paced online learning
      Low carbon footprint through e-learning
      Repository of online learning materials and assessments
      Fully qualified and experienced trainers, instructors and assessors
      Experienced subject matter experts and content developers
      Conversion of existing classroom courses to e-learning courses
      All training courses meet the latest guidance and best practice recommendations.

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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

    To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

    If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

    Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

    Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

    Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

    These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

    There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

    Yes. All end of course assessments are completed online.

    Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

    To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

    Obtained certificates can be downloaded from the learner’s profile page.

    We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

    Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

    Obtained certificates can be downloaded from the learner’s profile page.

    For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

    There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

    The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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    Mandatory Training for Practice Nurses: Answers

    Here at The Mandatory Training Group, we receive many enquiries from employers across all sectors about healthcare assistants training courses. Below, we have listed some of the most frequently asked questions about mandatory training for healthcare assistants and provided answers.

    Click on the text below to see the answers to the FAQs about Mandatory Training for Healthcare Assistants.

    Mandatory training is a requirement based upon the responsibility for healthcare assistants and clinical support workers to work safely. The training modules in the mandatory training package for healthcare assistants are appropriate in depth to the level of understanding needed.

    Our statutory and mandatory training courses provide all health and social care workers with interactive online training, end of courses assessments and downloadable and printable CPD accredited certificate. This enables health and social care workers to be compliant with their mandatory training requirements.

    Healthcare assistants are also known as nursing assistants, auxiliary nurses or support workers. They work under the direction of qualified professionals and work closely with patients. They need mandatory training to ensure they carry up-to-date knowledge and skills in providing care, comfort and safety to patients in hospitals or other medical settings.

    Through mandatory training, the following qualities will be developed:

  • Caring, friendly and respectful
  • Able to get on with all kinds of people
  • Good at listening and observing, and spotting someone's needs even when the patient is unable to ask for help
  • Comfortable with taking on intimate aspects of patients' care
  • Unfazed by unpleasant tasks
  • Patient
  • Dependable
  • Good at working on their own initiative and as part of a team
  • Discreet
  • Physically fit
  • Familiar with health and safety issues that affect the role.
  • Healthcare assistants (HCAs) and assistant practitioners (APs) are a vital part of the nursing team. Mandatory training, which is essential for the safe and efficient delivery of services, will support assistant nurses when working in all sorts of settings, including hospitals, doctors' surgeries and the community.

    Mandatory training supports healthcare assistants in making sure that they are delivering safe, efficient and person-centred services. In general practice, healthcare assistants are commonly trained to undertake specific clinical procedures, such as blood pressure and new patient checks, health promotion, urinalysis, weight and height recording, ordering supplies, equipment sterilisation, and phlebotomy.

    Mandatory training for healthcare assistants also promotes the following skills:

  • Empathy
  • Communication skills
  • Teamwork
  • Work ethic
  • Stress management
  • Positive attitude
  • Flexibility
  • Time management.
  • Mandatory training courses for healthcare assistants may include the following:

  • Complaints handling
  • Conflict resolution (managing violence and aggression)
  • Consent
  • Display and screen equipment
  • Incident reporting
  • Hand hygiene
  • Hazardous substances
  • Infection prevention and control
  • Information governance
  • Mental capacity and safeguarding adults
  • Medicines handling and management.
  • The most common mandatory training subjects that might apply to healthcare assistants include:

  • Health and safety
  • Fire safety
  • Equality, diversity and Human Rights
  • Infection, prevention and control
  • Manual handling
  • Food hygiene and/or Food safety awareness
  • Safeguarding adults
  • Safeguarding children.
  • Yes, mandatory training is vital as it enables healthcare assistants to meet organisational obligations and to achieve the standards set by regulatory authorities. Both statutory and mandatory training equips healthcare assistants and healthcare workers with the essential knowledge and skills to work safely and effectively.

    Statutory training for healthcare assistants refers to the training that the law requires or where a legislative body has instructed an organisation to provide such training based on specific legislation. Examples of such legislation include the Health and Safety at Work Act 1974 and the Management of Health and Safety at Work Regulations 1999.

    Statutory training intends to keep healthcare assistants up-to-date with the latest legislation, regulations, guidance and best practice recommendations. Statutory training also ensures that healthcare assistants have the skills and knowledge to maintain a healthy and safe working environment for themselves, their colleagues and patients/service users.

    Healthcare assistants who are required to participate in a training program, such as mandatory training for work, must get paid for that time. Hence, if the employer requires all new healthcare assistants to attend orientation training, or their current healthcare assistants to attend infection prevention and control training, that time must be paid.

    You can book for the mandatory training for healthcare assistants online. Please click 'Buy Now' on the top right-hand corner of this page to order your mandatory training courses online. Follow the instructions to complete the order.

    Once you complete your online order, you will receive a confirmation email within a few minutes. You will also receive a separate email providing you with the link to your mandatory training courses online and login details. You should then be able to access your online mandatory training portal immediately and complete your statutory and mandatory training modules.

    This CSTF aligned practical mandatory training day and e-Learning courses are designed for busy health and social care workers and professionals who work in NHS hospitals, private hospitals and related settings, such as nurses, doctors, allied health professionals and health and social care support workers, as well as locum doctors, agency nurses, support workers and healthcare assistants.

    It has additional online learning resources that provide more details for learners to refer to during the course and in practice. For those who have completed statutory and mandatory training before, this training package provides you with the critical legal and professional issues as specified in the UK Core Skills Training Framework (CSTF).

    The UK Core Skills Training Framework recommends that health and social care workers who do not have client facing roles may be required to take some of these statutory and mandatory courses only.

    Therefore, please check with your employer to confirm which courses to take. LearnPac Systems and The Mandatory Training Group will not be responsible if you take the wrong courses.

    You will be provided with the optional statutory and mandatory training courses that are required for your area of work. You can, however, choose the mandatory training modules that are most suited to your specific clinical environment. If you are a locum doctor, agency worker or agency nurse, please check with your locum agency to know which specific mandatory training modules are beneficial in meeting compliance requirements.

    You can also select from our wide range of individual CPD courses in our e-learning for the healthcare and social care course catalogue.

    Mandatory Training for Practice Nurses - Online Training Courses - The Mandatory Training Group UK -

    Mandatory Training for Healthcare Assistants – Online Training Courses – Intermediate Level - UKCSTF Aligned.

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