Manage Conflict Within A Team - Online Training Course - CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£49.99

Manage Conflict Within A Team – Online Training Course – Level 3 – CPDUK Accredited. 

Manage Conflict Within A Team - Online Course - The Mandatory Training Group UK -

Welcome to The Mandatory Training Group's online Manage Conflict Within A Team training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This online Manage Conflict Within A Team training course covers key aspects on conflict management from the different methods to manage conflict, how to handle and minimise conflict with confidence. It helps you understand how to reduce the potential of conflict within the confines of your organisational policies and procedures alongside expected legal and ethical requirements.

Course content

This online Manage Conflict Within A Team training course includes the following:

  • Introduction
  • Chapter 1 - What is conflict?
  • Chapter 2 - Business communication
  • Chapter 3 - Conflict management
  • Module summary.

    Who is the course for?

    This online Manage Conflict Within A Team training course is suitable for the following:

    • Managers
    • Team leaders
    • Heads of departments
    • Line managers.

    Course aims

    The aims of this Manage Conflict Within A Team eLearning course are to:

    • Impart knowledge and skills on different methods of conflict management.
    • Value the minimisation of conflict within a team or organisation for effective service delivery.
    • Know how to handle conflict within a team or within an organisation confidently.

    Learning objectives

    On completion of this online Manage Conflict Within A Team training course, the learner will be able to:

    • Value the minimisation of conflict within a team or organisation for effective service delivery.
    • The learner is able to deal and handle confidently with conflict within a team or within an organisation.
    • Point out how to reduce the potential conflict within a team or within an organisation.
    • Identify organisational policies and procedures, legal and ethical requirements expected when dealing with conflict within a team, review systems and related situations.

    Learning outcomes

    On completion of this Manage Conflict Within A Team e-learning course, the learner will be able to:

    • Outline the different personal skills needed to deal with conflict between other people within an organisation.  
    • List the core principles of conflict management.
    • Justify the need to deal with conflict within a team or within an organisation.
    • Examine the need to judge the seriousness of a conflict and its potential impact.

    Download Full Course Description (PDF)

    Manage Conflict Within A Team - e-Learning Course - CPDUK Certified - The Mandatory Training Group UK -

    Manage Conflict Within A Team - Online Training Course - Level 3 - CPDUK Accredited.


    Instant Access

    Gain instant access to your course(s) upon purchasing through our website

    Login credentials are sent immediately to the customer to the email address provided during the checkout process

    We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

    Learn Anytime, Anywhere, On Any Device

    Learn at your own pace, at a time and place convenient to your circumstances

    Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

    In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

    Assessment and Certification

    Unlimited attempts to complete end of course assessments

    On successful completion, download, print/save quality-assured CPD certificate

    Online Support 24/7

    Customer service teams interact with clients through email and live chat support

    100% Money-Back Guarantee

    We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

    Refund policy

    To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

    You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


    End of course assessment

    At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

    Certification

    On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

    Course accreditation

    The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.


    Why choose our accredited e-learning courses and programmes?

    The benefits of using our accredited e-learning courses in the workplace include:

      CPDUK accredited e-learning provider
      Ofqual approved training centre (UK qualifications)
      Internationally recognised CPD and Ofqual approved certificates
      Wide range of courses and qualifications that meet UK legislation and guidelines
      Over 500 online courses and programmes that cover multiple sectors
      Free blended learning environment for individuals and organisations
      Immediate access to online courses and programmes
      Highly interactive e-learning portal
      Substantial cost reductions (no travel fees and other expenses)
      Self-paced online learning
      Low carbon footprint through e-learning
      Repository of online learning materials and assessments
      Fully qualified and experienced trainers, instructors and assessors
      Experienced subject matter experts and content developers
      Conversion of existing classroom courses to e-learning courses
      All training courses meet the latest guidance and best practice recommendations.

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    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

    To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

    If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

    Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

    Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

    Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

    These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

    There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

    Yes. All end of course assessments are completed online.

    Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

    To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

    Obtained certificates can be downloaded from the learner’s profile page.

    We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

    Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

    For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

    There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

    The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

    The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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