Mon - Fri 9AM - 5PM
024 7610 0090
Start typing to see products you are looking for.
Start typing to see products you are looking for.
0

You have no items in your shopping basket.

Start typing to see products you are looking for.
Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
Categories:
Accounting/ Bookkeeping/ Finance Basic Life Support/ Resuscitation Business Administration Business Compliance Charities & Volunteering Clinical Skills Computing & IT Conflict Management/ Resolution Customer Service Early Years & Childcare Enhanced Dental CPD Fire Safety First Aid/ FAW & EFAW Food Hygiene/ Food Safety Free Online Courses Health & Safety Health & Social Care Leadership & Management Long-Term Conditions Mandatory Training Bundles Mental Health Moving & Handling Schools & Colleges Safeguarding Sales & Marketing Train the Trainer Professional Development
Staff Discipline and Grievance Measures (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Staff Discipline and Grievance Measures (Dental) - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Staff Discipline and Grievance Measures (Dental) - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

No expiry - CPD-accredited, instant digital certificate on completion

Last updated:

02 July 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC, ACAS & GDC Aligned | ComplyPlus™ LMS

This Staff Discipline and Grievance Measures (Dental) Level 1 online course helps dental professionals understand fair, consistent, and legally compliant disciplinary and grievance procedures. It covers employment legislation, General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, communication, workplace investigations, documentation, performance management, and resolution processes that strengthen governance, workplace culture, and high-quality patient care.

Course content

This Staff Discipline and Grievance Measures (Dental) e-learning course covers:

  • Employment legislation, Advisory, Conciliation and Arbitration Service (ACAS) guidance, GDC standards, and CQC requirements
  • Workplace governance, policies, contracts, performance standards, and organisational responsibilities
  • Communication, grievance handling, disciplinary procedures, and conflict resolution
  • Performance management, Specific, Measurable, Achievable, Relevant and Time-bound (SMART) improvement planning, and staff development
  • Documentation, record keeping, workplace reporting, and governance
  • Resolving workplace concerns through fairness, teamwork, equality, continual improvement, and accountability.

Who is this course for?

This Staff Discipline and Grievance Measures (Dental) eLearning course is for:

  • Dentists and practice owners
  • Practice managers and supervisors
  • Dental nurses, hygienists, therapists, orthodontic therapists, clinical dental technicians, and dental technicians
  • Reception and administrative staff in people management
  • Professionals responsible for fair, compliant staff management within dental services.

Aims

The aims of this Staff Discipline and Grievance Measures (Dental) online course are to:

  • Develop understanding of disciplinary and grievance principles, enabling dental professionals to apply fair, consistent, and legally compliant procedures that strengthen governance, performance, communication, culture, and compliance
  • Strengthen knowledge of performance management, investigations, documentation, communication, conflict resolution, and continual improvement to promote leadership, working relationships, workforce well-being, and quality care.

Learning objectives

This Staff Discipline and Grievance Measures (Dental) e-learning course will:

  • Explain the legal requirements for disciplinary and grievance procedures in dental practice
  • Explore GDC standards, CQC requirements, and professional responsibilities
  • Introduce ACAS guidance, organisational policies, and workplace procedures
  • Explain employment responsibilities and staff obligations within a dental practice
  • Develop communication skills for disciplinary, grievance, and workplace matters
  • Examine workplace investigations, performance management, and conflict resolution
  • Explore documentation, record keeping, workplace reporting, and governance
  • Introduce reflective learning, SMART improvement planning, and approaches that support fair decision-making, continual improvement, and a positive workplace culture.

Learning outcomes

By the end of this Staff Discipline and Grievance Measures (Dental) eLearning course, you will be able to:

  • Explain legal requirements for fair and consistent disciplinary and grievance procedures in dental practice
  • Describe GDC standards, CQC requirements, and key employment responsibilities
  • Apply ACAS guidance and relevant organisational policies to workplace situations
  • Communicate effectively during disciplinary, grievance, and performance matters
  • Conduct workplace investigations using fair and consistent procedures
  • Produce accurate documentation, records, and workplace reports
  • Apply SMART improvement plans to support staff performance and development
  • Evaluate workplace concerns, resolve issues constructively, and contribute to a fair, compliant, and positive dental practice.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge of fair and compliant disciplinary and grievance procedures in dental practice.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of competence in applying disciplinary and grievance procedures within dental practice
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • There is no formal certificate expiry period for this course
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports CQC expectations for effective governance, leadership, and workforce management
  • Informed by current employment legislation, ACAS guidance, GDC standards, CQC regulations, and recognised best practice.

Frequently asked questions

Why is this online course on staff discipline and grievance measures in dental settings important?
This online course helps dental teams manage disciplinary and grievance issues fairly, consistently, and in line with legal and professional requirements.
What does this e-learning course on staff discipline and grievance measures in dental settings cover?
This e-learning course covers ACAS guidance, GDC standards, CQC requirements, workplace investigations, documentation, and performance management.
How does this eLearning course on staff discipline and grievance measures support compliant dental staff management?
This eLearning course explains fair procedures, communication, documentation, and investigations to support compliant staff management in dental practice.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Staff Discipline and Grievance Measures (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
Instant access
100% money back guarantee
Reliable support
Learn anytime. anywhere.
Assessment and certification
Just added to your wishlist:
My Wishlist
You've just added this product to the cart:
Go to Basket

#title#

#price#
×
Sale
View full product details →

Unavailable

Sold Out