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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Social Media (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Social Media (Dental) - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Social Media (Dental) - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

No expiry - CPD-accredited, instant digital certificate on completion

Last updated:

27 May 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | GDC Compliant | UK GDPR-Aligned | ComplyPlus™ LMS

This Social Media (Dental) Level 1 online course provides knowledge of how social media can support communication, patient engagement and practice growth within dental settings. Learners will explore platform selection, content creation, audience engagement, reputation management and performance monitoring. This course also examines professional, ethical and practical approaches to using social media effectively while maintaining patient trust, confidentiality and a positive online presence.

Course content

This Social Media (Dental) e-learning course covers:

  • Understanding the role and benefits of social media in dental practices
  • Exploring popular social media platforms and their applications
  • Developing effective social media strategies and objectives
  • Creating professional, engaging and audience-focused content
  • Building online engagement and strengthening patient relationships through social media
  • Managing brand awareness and maintaining a positive online reputation
  • Monitoring social media performance using analytics and metrics
  • Responding appropriately to comments, feedback and online interactions
  • Maintaining professionalism, confidentiality and ethical standards when using social media.

Who is this course for?

This Social Media (Dental) eLearning course is for:

  • Dentists promoting services and engaging with patients online
  • Practice managers overseeing marketing and communication activities
  • Reception and administrative staff supporting patient engagement
  • Dental professionals responsible for creating social media content
  • Team members managing brand awareness, online reputation and digital communications.

Aims

The aims of this Social Media (Dental) online course are to:

  • Develop a strong understanding of how social media can support patient engagement, communication, brand awareness and sustainable growth within dental practice environments while maintaining professionalism, trust and positive patient relationships
  • Strengthen the ability to plan, create and manage effective social media activities that enhance online presence, support organisational objectives, encourage audience engagement and protect professional reputation and credibility.

Learning objectives

This Social Media (Dental) e-learning course will:

  • Explain the purpose, benefits and applications of social media within dental practices
  • Describe the features and functions of social media platforms used for communication and engagement
  • Explore approaches for developing effective social media strategies aligned with practice objectives
  • Demonstrate methods for creating professional, engaging and audience-focused content
  • Examine techniques for building online engagement and strengthening patient relationships and loyalty
  • Explain approaches to managing brand awareness and online reputation
  • Describe methods for monitoring performance using analytics, metrics and engagement data
  • Highlight professional, ethical, confidentiality and data protection considerations when using social media.

Learning outcomes

By the end of this Social Media (Dental) eLearning course, you will be able to:

  • Define social media and explain its role within dental practice environments
  • Identify appropriate social media platforms for communication and patient engagement
  • Develop a basic social media strategy aligned with practice objectives and goals
  • Create professional and engaging content suitable for dental audiences and communities
  • Apply techniques that encourage audience engagement and strengthen online relationships
  • Monitor social media performance using relevant metrics, analytics and engagement data
  • Recognise risks associated with online communication, feedback and reputation management
  • Demonstrate professional, ethical and responsible use of social media within dental settings and practice activities.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms understanding of social media, audience engagement, online reputation management and professional communication within dental practices.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of knowledge and understanding of social media, patient engagement and online communication in dental settings
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • There is no formal certificate expiry period for this course
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports General Dental Council (GDC) expectations relating to professionalism, communication and patient-centred practice
  • Informed by GDC Standards for the Dental Team, UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018 and recognised social media best practice.

Frequently asked questions

Why is this online course on social media in dental settings important?
This online course helps dental practices improve engagement, visibility, communication and patient trust.
What does this e-learning course on social media in dental settings cover?
This e-learning course covers content creation, engagement, reputation management and professional social media use.
How can this eLearning course on social media support patient engagement in dental practices?
This eLearning course helps practices communicate effectively, share information and strengthen patient relationships.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Social Media (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
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