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Professional Boundaries in Health and Social Care - Level 2 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Professional Boundaries in Health and Social Care - Level 2

Name: Professional Boundaries in Health and Social Care - Level 2
Brand: The Mandatory Training Group
SKU: 407022338082
Price: 19.99 GBP
Availability: InStock
Rating: 4.7 (505 reviews)

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£19.99 + VAT

Course reviews:

Level:

Duration:

2 hours

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

01 May 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC Compliant | ComplyPlus™ LMS

This online Professional Boundaries in Health and Social Care Level 2 course equips staff with the knowledge required to establish and maintain appropriate professional boundaries in practice. It explores boundary crossings and violations, codes of conduct, dual relationships, confidentiality, social media risks and reporting procedures. This course supports safeguarding, protects vulnerable service users and aligns with professional standards, ethical practice expectations and CQC requirements.

Course content

This Professional Boundaries in Health and Social Care e-learning course covers:

Definition and purpose of professional boundaries in health and social care practice
Clear versus unclear boundaries in professional settings
Boundary crossings, boundary violations, and their implications
Dual relationships and conflicts of interest in care environments
Confidentiality and appropriate information sharing in line with policies
Social media risks and maintaining professional distance in digital interactions
Sexual and financial misconduct risks and safeguarding concerns
Reporting breaches of boundaries and organisational responsibilities
Role of supervisors and line managers in governance and oversight.

Who is this course for?

This Professional Boundaries in Health and Social Care eLearning course is suitable for:

Health and social care workers in NHS and independent settings
Nurses, social workers and allied health professionals
Care assistants and support workers
Managers and supervisors are responsible for safeguarding and governance
Volunteers working with vulnerable individuals
Staff demonstrating ethical practice.

Aims

The aims of this online Professional Boundaries in Health and Social Care course are to:

Strengthen understanding of appropriate professional conduct in health and social care, enabling learners to maintain clear boundaries, recognise risks and uphold safe, ethical practice across care environments
Reduce the risk of boundary violations and safeguarding incidents by promoting accountability, professionalism, and the consistent application of codes of conduct to protect service users, staff, and organisational integrity in practice.

Learning objectives

This Professional Boundaries in Health and Social Care e-learning course will:

Define professional boundaries and clarify roles and responsibilities in health and social care practice
Explain the difference between boundary crossings and boundary violations and their implications in practice
Explore professional codes of conduct, ethical standards and organisational policies
Present guidance on confidentiality, consent and maintaining appropriate contact with service users
Outline risks linked to dual relationships, conflicts of interest and social media use
Provide strategies for maintaining a safe professional distance in practice
Reinforce procedures for reporting breaches of professional boundaries
Encourage reflective practice, supervision and ongoing professional development.

Learning outcomes

At the end of this Professional Boundaries in Health and Social Care eLearning course, learners will be able to:

Define professional boundaries within health and social care practice and understand their importance in safe care
Distinguish between clear and unclear professional boundaries in different situations and environments
Identify behaviours that constitute boundary violations and associated risks in practice settings
Apply professional codes of conduct and local policies appropriately in day-to-day care practice
Establish safe rules of contact and maintain professional distance with service users
Recognise risks associated with dual relationships and social media interactions in care settings
Report breaches of professional boundaries in line with organisational procedures and policies.

Course assessment

Multiple-choice knowledge assessment with a minimum pass mark of 80%
Assessment questions mapped directly to course learning outcomes
Unlimited assessment retakes included
Confirms knowledge of professional boundaries, safeguarding risks and appropriate conduct.

Course certification

CPD-accredited digital certificate issued on successful course completion
Certificate available for immediate download as a secure PDF
Supports evidence of professional conduct and safeguarding competence
Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

This course should be refreshed every 3 years
Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

Externally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards
Supports compliance with the Care Quality Commission Fundamental Standards
Informed by safeguarding guidance, professional codes of conduct and UK legislation
Reinforces ethical practice and accountability in care settings.

Frequently asked questions

Why is this professional boundaries in health and social care online course important?

This online course helps prevent boundary violations, protect service users and ensure safe, ethical and compliant practice in care settings.

What does this professional boundaries in health and social care e-learning course cover?

This e-learning course covers boundaries, dual relationships, confidentiality, social media risks, codes of conduct and reporting procedures.

Who should take this professional boundaries in health and social care eLearning course?

This eLearning course is suitable for health and social care staff, including nurses, carers, managers and volunteers working with vulnerable individuals.

How do I log on to the eLearning platform?

After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

I haven't received my login details. What should I do?

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

Download the certificate directly to your device
Save a digital copy for your records
Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

If you are a New User, check the email you provided for the login instructions
If they are not in your Inbox, please check your Junk/Spam folder
Follow the instructions provided and proceed to the LMS
If you are an Existing User, proceed to your account
If you cannot remember your account password, click here
If you bought 1 license, you can either assign the course to yourself or another person once you log in
If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Ian M.

Great Service

Ann M.

Enjoyed

jayprakash s.

excellent course very clear voice, good flow and informative

Peter Hope

Excellent and informative course. Thank you

Zara Stevenson

I have now completed 5 online courses with The Mandatory Training Group and have found them very easy to understand, and complete.

Sophie Skinner

Everything went perfect and the course is well documented and easy to understand.

Aboobaker G.

It was very good and informative. It was very easy to understand and presented very well.

Maddison Field

I found it very. Informative and helpful and would recommend it to others. thank you

Usama A.

Thank you

Dylan Saunders

Very informative, very helpful guides easy to understand and log in, would give 10 out of 10.

Corey Abbott

I found the course interesting and useful and exactly what I was looking for.

Aaliyah Porter

An excellent course. I would recommend and buy other courses from them. Easy to use the website.

Cerys Graham

Easy to use, enough information to allow adequate knowledge of the course.

Henry Glover

The only disappointment was that we could not print out the summary pages as it lost part of the page.

Harley Lewis

I had a problem getting into the course at first but I received good advice and help on the phone and I completed the course.

Lilly Herbert

I find this company to be very good and so helpful thanks again guys, brilliant!

Eleanor Gray

Very informative and easy to read.

Courtney Taylor

Really good straight forward course. Interesting.

Tom Cook

Very easy to follow and understand. Thank you.

Chloe Parkinson

Quick and easy learning. Simple to take in information and follow.

Abigail A.

This course was very informative and gave me insight into maintaining professional boundaries in health and social care settings. I took this course to further cement my knowledge of the subject as I work as a Healthcare assistant supporting adults with Neurological medical conditions. This knowledge I have applied to my role and it has helped me a great deal. Thankyou

Joseph Barrett

Very helpful Support Team.

amir m.

Best money I spent

Summer Bryant

Clear and concise training, highly recommended.

Nicholas Payne

LearnPac Systems has a wonderful LMS! The learning model fits into my busy schedule and is very well structured to help you learn. I really enjoyed the courses and will continue to learn and develop myself through LearnPac.

Anthony Morrison

I found the course quite straightforward and the questions far too easy. I would’ve liked it to be more challenging.

Morgan Lyons

Very informative course.

Imogen Sanderson

So helpful and easy to follow.

Samantha Chan

A very pleasant experience.

Evie Davis

Easy to follow and navigate information. Could make it clearer at payment that a receipt is emailed to the payment maker.

Lauren Kay

Very easy to use in your own time.

Alisha Davey

I sometimes get confused by the question and it would be helpful to double check I have selected the answer I meant to. This usually happens when the word NOT appears in the question or the question is a long one. Perhaps it could be an On/Off facility on the test so as to help people with learning difficulties double check that they have selected the answer that they meant prior to submitting it as their answer.

Nicholas Rowe

Informative course, easy to use online.

Leo Talbot

Very helpful team

Alicia Goodwin

The use of intermittent interaction helped to maintain interest and aid learning. Very well laid out.

Josh Jackson

It might be a good idea to increase the number of multiple-choice questions, maybe one in every unit to consolidate what you have just learnt. But overall a very informative course. Thank you

Connor Simmons

Very accessible and user-friendly. Also very constructive and explanatory.

Zachary Ellis

very good. You have to take notice of everything to pass the test.

Melissa Hutchinson

Excellent course. Enjoyed not having the pleasure of sitting in a classroom with 20 others. Glad that I could do the course at home.

Maya Atkins

Very informative and access was easy.

Bradley Patel

It was very well explained and easy to follow.

Kieran Haynes

I will be telling all my friends about The Mandatory Training Group, fantastic training!!

Aimee Riley

One or two of the questions really got me thinking.

Nathan Brennan

I enjoyed the course and found it to be very clear and informative.

Ryan Dennis

A really pleasurable experience, easy to follow, easy to recap, I didn't find the need to take breaks but a great idea for busy people.

Lilly Dean

Thank you The Mandatory Training Group. It is very useful and safed a lot time.

Adam Collins

The course was helpful and I was glad it had no time limit so I was able to take some notes for future reference.

Lilly Rhodes

I really enjoyed completing this course, I found it easy to complete and all the information was provided for me to complete the course with ease.

Alfie Francis

Everyone should do this text. I really learnt a lot.

Bhagat Singh

The voice over is a nice touch and useful. I will be taking more online courses with The Mandatory Training Group in the next few weeks.

Elliot Barry

Quick and easy to use. Excellent service. Definitely use The Mandatory Training Group again

Jake Archer

The course was good and I understood the questions very clearly.

Eve Kelly

Easy to follow. Well laid out. I found one question a bit difficult because of the way it was phrased, but on the whole a good course to follow.

Elise Curtis

I found it very easy to follow and complete… but maybe too easy?

Matthew Chandler

During the process of setting up our new venture. I definitely recommend this course and I will use it again. Excellent, well presented and a very user friendly course which I have found very beneficial.

Evie Hopkins

I found the information easy to follow and there were no ambiguous areas. Good value for money, and the course will give me the confidence to carry out my role successfully.

Alex Grant

Very informative. Very well explained and easy to follow. I would recommend this form of training to anyone and i will be using it in the future

Aman Mistry

It was nice to take such a test.

Danielle Coates

I really enjoyed doing this course and learned a lot.

Demi Wheeler

Enjoyed the course very much.

Charlotte Warren

It was very informative and thought provoking.

Zara Sykes

Easy to understand.

Hannah Forster

Access and signing on to the site was excellent. The courses are well-designed and easy to follow.

Owen Stewart

Very good and informative.

Poppy Ellis

It was easy to do but did take a long time.

Ava Randall

Was very helpful and knowledgeable. Very easy to understand.

Hayden Dobson

The course was easy to use and the recap access at the end of doing all the modules was a good way to look back on what you had recently read before starting the online test.

Joe Lawrence

Very quick turnaround from buying the course, doing it, passing and instantly downloading the certificate. Excellent service!

Daisy Collins

The course was both interesting and enjoyable.

Freddie Dinenage

Very easy to follow course once I got it working

Laurie Sidoni Jones

N/A What would you recommend to improve the course? N/A What did you like most about the course? N/A Would you recommend this course to your colleagues? Yes

Louis Jones

Excellent course. The audio commentary really augmented the learning.

Nadine Latham

Learnt a lot from the course.

Denice _Joseph

A wonderful course. What would you recommend to improve the course? Bigger writing What did you like most about the course? Very easy to understand Would you recommend this course to your colleagues? Yes

Evie Archer

Very easy to do, no problem

Amelia Mwamba

Straight to the point eliminating all unnecessary jargon. Easy to understand

Reece Miles

Explained clearly and thoroughly. Helped a lot.

Maddison Burrows

It would have been helpful if a pop up box appears prompting you to have the sound on.

Matilda North

I could do it at my own pace with my children around.

Andrew Dobson

well set out and easy to understand

Andrew Dobson

well set out and easy to understand

Akwasi_Osei-Yeboah

very informative and well presented. keep it up. What would you recommend to improve the course? very informative and well presented. keep it up. What did you like most about the course? very informative and well presented. keep it up. Would you recommend this course to your colleagues? Yes

Alisha Faulkner

Good course overall. The course transition could be faster, especially concordance between the text and narration.

Alisha Faulkner

Good course overall. The course transition could be faster, especially concordance between the text and narration.

Anna Hunter

Simple to use and very informative. Good learning practice. Very interesting from start to end.

Maci Smyth

You can complete in your own time

Zak Sullivan

I got 18 out of 20 and passed the course but I would have liked it to say "now take your test" or something, calling it a quiz made it sound like it was just a practice and I would have been very disappointed had I failed.

Marcia Marote

A very useful assessment What would you recommend to improve the course? nothing What did you like most about the course? informative and easy to understand Would you recommend this course to your colleagues? Yes

Liam Dromey

Found it really interesting together with the multiple-choice of quiz questions which is a great help, no need for nerves for me.

Gail_Maguire

I enjoyed the course, the contents were very informative. What would you recommend to improve the course? Perhaps a variety of questions What did you like most about the course? Very informative Would you recommend this course to your colleagues? Yes

Dylan Carter

It’s good that you can work at your own pace in the comfort of your own home.

Emilienne Elisabeth Ngo Ingom Epse Kimbembi

Professional Boundaries Level 2 What would you recommend to improve the course? I’ll recommend explanatory videos not just texts What did you like most about the course? Explanations of all aspects of the boundaries that staff should set for the well-being of the client and staff Would you recommend this course to your colleagues? Yes

Sienna Lewis

Easy to follow, very informative

Elizabeth Dyer

Good for getting to know the basic knowledge for working at height and has got a lot of helpful information.

Zainab Penning

It was precise and straight forward. The presentation was also loud and clear

Jake Coleman

Fairly detailed slides and vocals. Good experience

Markina Barker

Well documented and exhaustive training. Maybe a bit too much information compared to the level of knowledge needed to get the certification .

Hannah Lloyd

Good What would you recommend to improve the course? no What did you like most about the course? the videos Would you recommend this course to your colleagues? Yes

Kieran Rogers

Overall, it is very good for me because I don't need to sit in a class and spend a few hours learning. I'm a busy full time mother and this online learning is quick and easy and very helpful. I can always come back anytime online to continue my reading and finish the module.

OLUWAROTIMI_OLAJOBI

This is a very good course to do and being familiar with some important factors What would you recommend to improve the course? May be better if we have specific courses for medical doctors What did you like most about the course? The important facts and links to useful regulations , policies and codes Would you recommend this course to your colleagues? Yes

Professional Boundaries in Health and Social Care - Level 2 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=

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Professional Boundaries in Health and Social Care - Level 2

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