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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Moving and Assisting People for Volunteers - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Moving and Assisting People for Volunteers - Level 1 Course ComplyPlus™ LMS - The Mandatory Training Group UK -

Moving and Assisting People for Volunteers - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

22 May 2021 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | HSE Compliant | HASAWA-Aligned | ComplyPlus™ LMS

This Moving and Assisting People for Volunteers Level 1 online course explains how volunteers can safely support moving and assisting activities within care and community settings. Learners will understand key responsibilities, safer assisting techniques, communication approaches, risk assessments, posture, musculoskeletal health, and relevant legislation while reducing injury risks and supporting safer moving and assisting practices for themselves and the individuals they support.

Course content

This Moving and Assisting People for Volunteers e-learning course covers:

  • Introduction to moving and assisting within volunteer roles
  • Safe moving and assisting principles and key definitions
  • Responsibilities of volunteers and organisations
  • Health and Safety at Work Act 1974 (HASAWA) and Manual Handling Operations Regulations 1992 requirements
  • Hazard identification, risks, control measures, and risk assessments
  • Safer workplace practices, posture, healthy back care, and injury prevention principles
  • Common injuries, prevention measures, and musculoskeletal health awareness
  • Health and Safety Executive (HSE) guidance, safe movement techniques, communication, teamwork, and safer assisting practices.

Who is this course for?

This Moving and Assisting People for Volunteers eLearning course is for:

  • Volunteers involved in moving and assisting activities
  • Unpaid staff supporting individuals in care or community settings
  • Charity and community support workers
  • Individuals assisting with mobility and daily activities
  • Individuals undertaking Continuing Professional Development (CPD) within volunteer or care roles.

Aims

The aims of this Moving and Assisting People for Volunteers online course are to:

  • Provide knowledge of safe moving and assisting principles, volunteer responsibilities, legislation, and risk reduction measures to support safer practices within care and community environments
  • Enhance understanding of safer assisting techniques, communication, teamwork, posture, musculoskeletal health, and workplace safety principles to help protect volunteers and individuals during moving and assisting activities while reducing avoidable injury risks.

Learning objectives

This Moving and Assisting People for Volunteers e-learning course will:

  • Explain key legislation, guidance, and responsibilities related to moving and assisting activities
  • Describe the roles and responsibilities of volunteers and organisations within safer assisting environments
  • Define hazards, risks, risk reduction measures, and risk assessment processes
  • Explain the principles of safe moving and assisting practices and safer workplace procedures
  • Describe common injuries, prevention methods, posture, and healthy back care principles
  • Explain the importance of communication, teamwork, and musculoskeletal health awareness
  • Outline HSE guidance, safe movement techniques, and organisational policies
  • Support understanding of safer assisting practices, workplace safety, and injury prevention measures.

Learning outcomes

By the end of this Moving and Assisting People for Volunteers eLearning course, you will be able to:

  • Outline the responsibilities of volunteers and organisations during moving and assisting activities
  • Explain key legislation, workplace guidance, and safer assisting responsibilities
  • Identify hazards, risks, risk factors, and control measures in assisting activities
  • Apply safe moving and assisting techniques, communication approaches, and teamwork principles appropriately
  • Demonstrate correct posture, healthy back care practices, and safer movement techniques
  • Recognise common injuries, musculoskeletal risks, and prevention measures
  • Follow safe systems of work, organisational policies, and workplace procedures
  • Contribute to safer environments for yourself and others during assisting activities.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge of safe moving and assisting practices, risks, and responsibilities in volunteer roles.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of safe practice and compliance for volunteers in regulated and community settings
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • This course certificate should be refreshed every 3 years
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards
  • Aligns with HSE guidance and UK legislation, including the HASAWA and Manual Handling Operations Regulations 1992.

Frequently asked questions

Why is this online course on moving and assisting people important for volunteers?
This online course helps volunteers move and assist people safely, reducing injury risks and ensuring safe, compliant practices in care and community settings.
What does this e-learning course on moving and assisting people for volunteers cover?
This e-learning course covers responsibilities, legislation, risks, safe techniques, and injury prevention for moving and assisting activities.
Does this eLearning course on moving and assisting people for volunteers cover HSE guidance and workplace risks?
Yes. This eLearning course explains HSE guidance, workplace risks, risk assessments, and safer assisting procedures.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Moving and Assisting People for Volunteers - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
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