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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Mental Health Awareness - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Mental Health Awareness - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Mental Health Awareness - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

08 May 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC Aligned | ComplyPlus™ LMS

This Mental Health Awareness Level 1 online course provides a comprehensive practical introduction to mental health, mental ill-health and well-being. It explores key definitions, prevalence, risk and protective factors, and common signs of mental health conditions. Designed for all sectors, it supports early identification, informed responses and improved interactions, helping individuals promote awareness and support positive mental well-being in the workplace and wider community.

Course content

This Mental Health Awareness e-learning course covers:

  • Key practical definitions of mental health, mental ill-health and well-being
  • Facts and statistics on the current national prevalence of mental health conditions
  • Risk and protective factors affecting mental health
  • Common conditions include anxiety, depression and dementia
  • Psychosis-related conditions such as schizophrenia and bipolar disorder
  • Principles of parity of esteem and person-centred workplace approaches
  • Sources of support and practical application in workplace settings
  • Signs, symptoms, and early behavioural indicators of mental health problems
  • Positive workplace communication and supportive professional interaction strategies.

Who is this course for?

This Mental Health Awareness eLearning course is for:

  • Health and social care staff and support workers
  • Employees across all sectors require mental health awareness
  • Managers and supervisors supporting well-being
  • Individuals wanting a better understanding of mental health
  • Workplace staff supporting positive well-being and inclusive practices
  • Professionals with workplace or community mental health roles.

Aims

The aims of this Mental Health Awareness online course are to:

  • Provide a comprehensive understanding of mental health, mental ill-health and key influencing factors to support awareness, early identification, informed responses, and positive approaches in different professional and community settings
  • Develop awareness of common mental health conditions and promote positive and person-centred interactions with individuals experiencing mental health problems, while supporting inclusive workplace communication and emotional well-being.

Learning objectives

This Mental Health Awareness e-learning course will:

  • Explain key definitions of mental health, mental ill-health, and well-being
  • Outline mental health statistics, prevalence rates and their impact on individuals and communities
  • Examine risk factors, protective factors and influences on mental health outcomes
  • Describe common mental health conditions, symptoms and their effects on daily life
  • Explore psychosis-related conditions, associated experiences and their impact on individuals
  • Explain the principle of parity of esteem and its importance in mental health care
  • Identify sources of information, support services and pathways for accessing help
  • Demonstrate positive communication, professional interactions and strategies for promoting mental well-being in the workplace and wider community.

Learning outcomes

By the end of this Mental Health Awareness eLearning course, you will be able to:

  • Define mental health, mental ill-health and well-being using appropriate terminology
  • Identify common mental health conditions and recognise associated signs and symptoms
  • Describe risk and protective factors that influence mental health and well-being 
  • Interpret mental health statistics and prevalence data in practical settings
  • Apply the principle of parity of esteem when supporting individuals in workplace settings
  • Locate appropriate sources of information, support services and pathways for help 
  • Demonstrate positive communication skills and appropriate responses that support respectful interactions 
  • Promote inclusive practice, recognise declining well-being and support mental health awareness in workplaces.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge of mental health awareness, risk factors and appropriate workplace responses.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of compliance in regulated workplace environments
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • This course certificate should be refreshed every 3 years 
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports compliance with Care Quality Commission (CQC) standards
  • Informed by UK legislation, including the Care Act 2014, Human Rights Act 1998 and safeguarding frameworks.

Frequently asked questions

Why is this mental health awareness e-learning course important?
Mental health issues affect many people. This e-learning course supports early recognition, improves understanding and helps create safer, more supportive workplaces.
Who should take this mental health awareness eLearning course?
This eLearning course is suitable for anyone wanting to improve mental health awareness, including staff, managers and individuals across all sectors.
What does this online mental health awareness course cover?
This online course covers mental health definitions, risk factors, common conditions, signs, statistics and sources of support for individuals.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

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