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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Managing Absence (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Managing Absence (Dental) - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Managing Absence (Dental) - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

No expiry - CPD-accredited, instant digital certificate on completion

Last updated:

11 June 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC-Aligned | ComplyPlus™ LMS

This Managing Absence (Dental) Level 1 online course provides dental professionals with knowledge of absence management principles, workplace policies, and employment legislation. Learners will explore short-term, long-term, and disability-related sickness absence return-to-work procedures, sickness review meetings, compassionate leave, statutory rights, and practical approaches to reducing absenteeism, supporting well-being, maintaining productivity, and ensuring effective workforce management.

Course content

This Managing Absence (Dental) e-learning course covers:

  • Understanding absenteeism and its impact on dental practices
  • Health and Safety at Work Act 1974 (HASAWA), Employment Rights Act 1996, and Equality Act 2010
  • Key absence management terminology, definitions and responsibilities
  • Short-term sickness absence procedures and reporting requirements
  • Statutory Sick Pay, self-certification, fit notes and return-to-work processes
  • Managing frequent absences, trigger points and formal action procedures
  • Long-term sickness absence, occupational health input and review meetings
  • Disability-related absence, reasonable adjustments and workplace support
  • Compassionate, bereavement, unpaid leave and employment rights.

Who is this course for?

This Managing Absence (Dental) eLearning course is for:

  • Dental managers who are responsible for workforce attendance
  • Dentists with supervisory, leadership or management responsibilities
  • Dental team leaders involved in staff support and performance management
  • Human Resources (HR) personnel in dental services
  • Practice owners seeking to improve management, compliance, and workforce effectiveness.

Aims

The aims of this Managing Absence (Dental) online course are to:

  • Develop a thorough understanding of absence management principles, employment legislation, and organisational responsibilities to support fair, consistent, and effective management of employee attendance within dental practice environments
  • Strengthen knowledge of sickness absence procedures, disability-related absence, workplace support measures, and return-to-work processes to promote staff well-being, service continuity, legal compliance, and positive performance outcomes.

Learning objectives

This Managing Absence (Dental) e-learning course will:

  • Explain the principles, causes, and organisational impact of absenteeism
  • Explore key legislation, regulatory expectations, and employer responsibilities
  • Describe short-term sickness absence procedures, reporting requirements, and Statutory Sick Pay arrangements
  • Examine return-to-work processes, phased returns, sickness review meetings, and employee support measures
  • Discuss approaches for managing frequent absences, absence triggers, monitoring systems, and formal action procedures
  • Explore disability-related absences, Equality Act requirements, reasonable adjustments, and organisational responsibilities
  • Explain compassionate, bereavement, and unpaid leave entitlements, and best-practice strategies for managing effectively and consistently.

Learning outcomes

By the end of this Managing Absence (Dental) eLearning course, you will be able to:

  • Define absenteeism and explain its effects on staff well-being, organisational performance, and service delivery
  • Identify legal, organisational, and professional requirements in dental settings
  • Apply appropriate procedures for reporting, recording, monitoring, and managing sickness absence effectively
  • Distinguish between short-term, frequent, long-term, disability-related, and compassionate absence situations
  • Conduct return-to-work discussions and support phased return arrangements appropriately
  • Assess absence concerns fairly while balancing employee well-being and operational needs
  • Implement effective absence management practices that support compliance, workforce performance, and organisational resilience.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge of absence management, sickness procedures, return-to-work processes, employment legislation, reasonable adjustments, and workforce attendance management.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of absence management and workforce compliance training
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • There is no formal certificate expiry period for this course
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports Care Quality Commission (CQC) expectations relating to workforce management, governance, and staff well-being
  • Informed by the Employment Rights Act 1996, Equality Act 2010, Statutory Sick Pay regulations, and employment best-practice guidance.

Frequently asked questions

Why is this online course on managing absence for dental settings important?
This online course helps dental managers manage absences fairly, maintain compliance, support staff well-being, and reduce service disruption.
Who should complete this managing absence for dental settings e-learning course?
This e-learning course is for dental practice managers, dentists, team leaders, practice owners, and HR personnel involved in attendance management.
What types of absence does this managing absence for dental settings eLearning course cover?
This eLearning course covers short-term, frequent, long-term, disability-related, compassionate, and sickness-related absences.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Managing Absence (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
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