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Lone Worker in Health and Care - Level 1

Name: Lone Worker in Health and Care - Level 1
Brand: The Mandatory Training Group
SKU: 2980965893
Price: 14.99 GBP
Availability: InStock
Rating: 4.7 (734 reviews)

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

Duration:

2 hours

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

06 May 2025 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC & HSE Compliant | MHSW, HSWA & RIDDOR-Aligned | ComplyPlus™ LMS

This Lone Worker in Health and Care Level 1 online course provides essential, practical, and comprehensive knowledge of lone-working risks, legal duties, and controlled working practices. This course explores risk assessment, reliable and structured communication systems, and structured and responsive emergency procedures, enabling learners to recognise hazards, manage risks effectively and consistently, and support a safe, compliant, well-managed and regulated working environment.

Course content

This Lone Worker in Health and Care e-learning course covers:

Introduction to lone working in health and care settings
Legal duties and key responsibilities under UK law
Identifying risks and potential hazards in lone working
Risk assessment and effective control measures
Communication and appropriate supervision systems
Emergency procedures and incident response actions
Safe systems of work and personal safety strategies
Reporting accidents, incidents, and near-miss events
Use of equipment and safe working practices
Personal safety awareness and situational risk management
Monitoring lone worker safety and maintaining contact procedures
Responding to challenging situations and potential violence.

Who is this course for?

This Lone Worker in Health and Care eLearning course is for:

Health and social care staff working alone
NHS staff, agency workers, and AHPs
Healthcare assistants and support workers
Care assistants and community-based staff
Organisations responsible for lone worker safety
Staff delivering care in isolated or unsupervised environments
Managers overseeing lone working safety and risk controls.

Aims

The aims of this Lone Worker in Health and Care online course are to:

Increase awareness of lone working risks, legal duties and organisational responsibilities, and associated health and safety, regulatory and governance requirements to support safer, more controlled, accountable and compliant working practices across health and care environments
Promote effective risk assessment, robust, structured communication systems, and comprehensive, responsive emergency response procedures to reduce incidents and protect lone workers.

Learning objectives

This Lone Worker in Health and Care e-learning course will:

Explain lone working principles, common risks and challenges across health, social care and community settings
Describe legal duties and responsibilities under the UK health and safety legislation and guidance
Demonstrate risk assessment processes and practical control measures in reducing workplace risks
Outline communication arrangements, supervision systems and worker support mechanisms
Present the emergency procedures, incident reporting requirements and the appropriate response actions
Explain safe systems of work, monitoring arrangements and the practical personal safety strategies
Support the application of control measures and effective responses to emerging risks, incidents and changing circumstances in practice.

Learning outcomes

By the end of this Lone Worker in Health and Care eLearning course, you will be able to:

Define lone working and recognise key workplace risks, responsibilities and safety considerations
Identify hazards and assess risks associated with lone working activities, tasks and environments
Apply practical control measures to reduce risks and improve personal safety and well-being
Follow communication procedures and use monitoring systems to maintain regular contact
Respond appropriately to incidents, emergencies and changing risk situations in the workplace
Apply safe systems of work and personal safety strategies independently
Report accidents, incidents, concerns and near misses in line with workplace procedures
Support a safe, compliant and risk-aware working environment and community settings.

Course assessment

Multiple-choice knowledge assessment with a minimum pass mark of 80%
Assessment questions mapped directly to course learning outcomes
Unlimited assessment retakes included
Confirms understanding of lone working risks, safety measures, and legal responsibilities.

Course certification

CPD-accredited digital certificate issued on successful course completion
Certificate available for immediate download as a secure PDF
Supports evidence of competence in lone working risk awareness, personal safety, and safe working practices in health and care settings
Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

This course certificate should be refreshed every 3 years
Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

Externally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards
Supports compliance with CQC and HSE expectations
Informed by UK legislation, including the Health and Safety at Work Act 1974, Management of Health and Safety at Work Regulations 1999, and RIDDOR.

Frequently asked questions

Why is this lone worker in health and care online course important?

This online course is essential for reducing risks associated with lone working, ensuring staff safety, and supporting compliance with UK health and safety legislation in health and care environments.

Who should take this lone worker in health and care e-learning course?

This e-learning course is designed for healthcare and social care staff who work alone, including community workers, support staff, agency workers, and NHS professionals.

What will I learn from this lone worker in health and care eLearning course?

This eLearning course enables learners to identify risks, conduct risk assessments, apply control measures, and respond effectively to incidents and emergencies when working alone.

How do I log on to the eLearning platform?

After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

I haven't received my login details. What should I do?

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

Download the certificate directly to your device
Save a digital copy for your records
Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

If you are a New User, check the email you provided for the login instructions
If they are not in your Inbox, please check your Junk/Spam folder
Follow the instructions provided and proceed to the LMS
If you are an Existing User, proceed to your account
If you cannot remember your account password, click here
If you bought 1 license, you can either assign the course to yourself or another person once you log in
If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

najma a.

Very informative, thankyou

Laila Belhamy

excellent What would you recommend to improve the course? na What did you like most about the course? na Would you recommend this course to your colleagues? Yes

AYNALEM KUMELA

Very useful What would you recommend to improve the course? N/A What did you like most about the course? Yes Would you recommend this course to your colleagues? Yes

Ahmad Kashiri

Good What would you recommend to improve the course? Nothing What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Mervi Eskonen-Amos

Good course What would you recommend to improve the course? No need to improve What did you like most about the course? All of it Would you recommend this course to your colleagues? Yes

Lawson Fuller

The final assessment at the end was great and tells you if you went wrong and why.

Marsha Brabin

Overall very good.

Mohammed Azer

n/a What would you recommend to improve the course? n/a What did you like most about the course? informative Would you recommend this course to your colleagues? Yes

David Farmer

Educational course What would you recommend to improve the course? Nothing What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Morgan Thompson

Yes I found it very interesting to learn? A lot of it is common sense but still good to cover it.

Kornelija Sohrabi

None What would you recommend to improve the course? Nothing What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Geoffrey Parry

None What would you recommend to improve the course? None What did you like most about the course? Ease of use Would you recommend this course to your colleagues? Yes

Helga Gugu

Easy and well explained topics thanks. What would you recommend to improve the course? less topics as after sometime it gets a bit too much to understand. What did you like most about the course? The assessment was clear in terms of how many answers were required. Would you recommend this course to your colleagues? Yes

Sarah Harris

good What would you recommend to improve the course? none What did you like most about the course? all of it Would you recommend this course to your colleagues? Yes

Douglas_Hamandishe

very good What would you recommend to improve the course? NOTHING What did you like most about the course? MORE DETAILED Would you recommend this course to your colleagues? Yes

Karen

all ok What would you recommend to improve the course? nothing , this was good. What did you like most about the course? clear questions Would you recommend this course to your colleagues? Yes

Maia Murray

Brilliant course. I’ve used you guys twice and I think the course are good value and very informative and set out in an easy to follow way.

Eilidh Wishart

The course was good.

MOHAMMED AKHTAR

N/A What would you recommend to improve the course? N/A What did you like most about the course? INFORMATIVE Would you recommend this course to your colleagues? Yes

Karen Trotman

GREAT COURSE What would you recommend to improve the course? THE COURSE IS FINE NO IMPROVEMENTS NECESSARY What did you like most about the course? GAINING A QUALIFICATION Would you recommend this course to your colleagues? Yes

Mickey Morris

I could complete the course in my own time and pick up where I left off as I was studying on my way to work. It was easy to access and very informative.

Ben Freeman

What are you expecting to be written here? What would you recommend to improve the course? Less double negatives/negative language in the questions, it doesn't teach anything and is just annoying, ie. use "correct" instead of incorrect, and avoid questions like "in this situation you would NOT do blah" then the answer is false. There;s no need for word games just stick to quality content What did you like most about the course? Not the price! Would you recommend this course to your colleagues? No

Nicola Reynolds

. What would you recommend to improve the course? . What did you like most about the course? . Would you recommend this course to your colleagues? Yes

William Gove

Great course

Mary Opadayo

Excellent What would you recommend to improve the course? It's okay What did you like most about the course? Easy to grasp Would you recommend this course to your colleagues? Yes

Lynda_Naji

informative What would you recommend to improve the course? nothing What did you like most about the course? simple to understand Would you recommend this course to your colleagues? Yes

Shelly Stickley

very good What would you recommend to improve the course? everything What did you like most about the course? all Would you recommend this course to your colleagues? Yes

Damian

Excellent online training course for all levels What would you recommend to improve the course? Nothing What did you like most about the course? The depth and additional information provided Would you recommend this course to your colleagues? Yes

Ronnie Baramasimbe

Good What would you recommend to improve the course? None What did you like most about the course? Course material Would you recommend this course to your colleagues? Yes

Wayne David

The training was very informative and easy to follow and absorb

Martinha Freitas Belo

I have done for Lone Working assessment test. Thanks What would you recommend to improve the course? I want get the new ways to ge more training What did you like most about the course? I am really interesting to improve more and i want to get way continue to coruse Would you recommend this course to your colleagues? Yes

Suhel Miah

good What would you recommend to improve the course? nothing What did you like most about the course? everything Would you recommend this course to your colleagues? Yes

David Kitchen

Detailed , concise and relevant information What would you recommend to improve the course? No changes What did you like most about the course? All very informative Would you recommend this course to your colleagues? Yes

xolani

love the course but needs someone on live chat more often there is never anyone on. What would you recommend to improve the course? nothing What did you like most about the course? all of it Would you recommend this course to your colleagues? Yes

Peace

? What would you recommend to improve the course? nothing What did you like most about the course? the part regarding the health and safety issues associated with lone working. Would you recommend this course to your colleagues? Yes

Claire Spencer

Well structured and easy to follow.

Pauline Moore

Very informative What would you recommend to improve the course? It's perfect What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Innocent Bamu

n/a What would you recommend to improve the course? n/a What did you like most about the course? n/a Would you recommend this course to your colleagues? Yes

Petronilla Duru

Lone Worker Level 1 What would you recommend to improve the course? The course is okay for now What did you like most about the course? Carrying out risk assessment for lone working Would you recommend this course to your colleagues? Yes

Grace Anderson

So easy to follow and understand.

Tonny Alexandre Mushiya Luis

good What would you recommend to improve the course? nothing What did you like most about the course? everything Would you recommend this course to your colleagues? Yes

Albert Burgon

A voice over also helps you to retain the information through the course so you can listen and read at the same time.

Ewa Waleria Kantor

n/a What would you recommend to improve the course? n/a What did you like most about the course? n/a Would you recommend this course to your colleagues? Yes

Bianca Vircolici

5 What would you recommend to improve the course? no recomandetion What did you like most about the course? hazards Would you recommend this course to your colleagues? Yes

Laura Shepherd

I found this course extremely helpful, and very convenient. I could do it at my own pace, and review information as required, and fantastic confidence giver as new to good preparation

Michael Robinson

Very easy to understand

Tommy Knight

It was better than sitting in a classroom all day

Bobby Largan

very good to understand - good refresher

Petronilla Duru

Lone worker - course What would you recommend to improve the course? I think it covered the necessary areas What did you like most about the course? Lone worker responsibilities Would you recommend this course to your colleagues? Yes

Jakes Johnson

Very easy to access and use.

Audrey Richards

Excellent What would you recommend to improve the course? None What did you like most about the course? Intense Would you recommend this course to your colleagues? Yes

Katya Sarandeva

Very good What would you recommend to improve the course? no concerns What did you like most about the course? whole Would you recommend this course to your colleagues? Yes

Vicki_Wright

Covers all the relevant information well What would you recommend to improve the course? More animation on the slides What did you like most about the course? clear information Would you recommend this course to your colleagues? Yes

Angela Walker

n/a What would you recommend to improve the course? n/a What did you like most about the course? useful info Would you recommend this course to your colleagues? Yes

Pema Madla

Very good What would you recommend to improve the course? More example What did you like most about the course? Easy to understand Would you recommend this course to your colleagues? Yes

Charles Mupumha

easy and quick to complete the course and tests

Sharon Ibiyemi

Yes What would you recommend to improve the course? Update the new version What did you like most about the course? Everything about the course Would you recommend this course to your colleagues? Yes

Patrycja Bychowska

Good What would you recommend to improve the course? nothing What did you like most about the course? Easy to understand Would you recommend this course to your colleagues? Yes

Philippa Whitford

Well presented course covering all the topics required at the correct level i.e. not over complicated, but not too simple.

Maria Eleni Nikolaidou

great course What would you recommend to improve the course? no recommendations What did you like most about the course? good Would you recommend this course to your colleagues? Yes

Bob Thomas

All information was well put across and easy to understand,

Salma_Jametally

None What would you recommend to improve the course? Training was clear What did you like most about the course? Safety of lone worker Would you recommend this course to your colleagues? Yes

Kalvin Brady

Really easy to understand and good fun.

Maisie Hicks

I found the course very informative and easy to follow, when working through the course

Antoni McDonnell

Easy to use and follow. Website was easy to navigate.

Remy Stafford

Clear and easy to follow. Informative & interesting . Good to be able to complete at work in stages if needed..

Nickie Dorans

Can do at your own pace.

Imogen Phillips

A really informative course. Great to do it in my own time.

Jordan Kerrison

Helpful What would you recommend to improve the course? Nothing What did you like most about the course? Helpful Would you recommend this course to your colleagues? Yes

Gavin_Quinn

very valuable course for lone workers What would you recommend to improve the course? good introduction to lone working What did you like most about the course? simple, basic questions Would you recommend this course to your colleagues? Yes

Muna Said

.. What would you recommend to improve the course? ... What did you like most about the course? ... Would you recommend this course to your colleagues? Yes

Lara Freeman

The course was very well presented, each part was easy to follow, I gained a good level of understanding. a worthwhile exercise.

Theo Lake

Very clear to understand and easy to follow.

Francesca Buchan

Clear, informative training. Convenient and relevant.

Symon_Jenner

all good What would you recommend to improve the course? all good What did you like most about the course? all fine Would you recommend this course to your colleagues? Yes

Pamela Harmsworth

good What would you recommend to improve the course? nothing What did you like most about the course? variety of questions Would you recommend this course to your colleagues? Yes

Maria Susana Faria Mendes

Excellent. I enjoyed doing the course and I would recommend to my colleagues/ friends. What would you recommend to improve the course? Nothing, I was happy with the course What did you like most about the course? All was very good. Would you recommend this course to your colleagues? Yes

Stephen Chukwuemaka

It understand more about the responsibility of lone worker What would you recommend to improve the course? Nothing for now What did you like most about the course? Tricky Would you recommend this course to your colleagues? Yes

Sabah Ibrahim

good What would you recommend to improve the course? nothing What did you like most about the course? not sure Would you recommend this course to your colleagues? Yes

Mary Campbell

Enjoyed What would you recommend to improve the course? Nothing What did you like most about the course? It all Would you recommend this course to your colleagues? Yes

Isabelle Carriere

Very good What would you recommend to improve the course? Na What did you like most about the course? All of it Would you recommend this course to your colleagues? Yes

Abigail Mundel

I loved the fact I could stop the course if I needed to, then carry on when I had the time. I got interrupted a number of times and had to find somewhere I could be undisturbed and that I could go back and clarify any areas I was unsure on.

Emma Amanor

Lone worker What would you recommend to improve the course? Nothing What did you like most about the course? Informative Would you recommend this course to your colleagues? Yes

Chantal_Seymour

Good What would you recommend to improve the course? Nothing What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Angela Upsall

Good What would you recommend to improve the course? Nothing What did you like most about the course? All Would you recommend this course to your colleagues? Yes

Sucdi Esse

i have learn a lot. What would you recommend to improve the course? none What did you like most about the course? everything Would you recommend this course to your colleagues? Yes

Carol Grady

easy to use and quick to complete

Sophie Brocklesby

N/A What would you recommend to improve the course? N/A What did you like most about the course? N/A Would you recommend this course to your colleagues? Yes

Hennah Bashir

kjhhj What would you recommend to improve the course? jhghj What did you like most about the course? .kjhj Would you recommend this course to your colleagues? Yes

Ajoy Baby

good one What would you recommend to improve the course? good one What did you like most about the course? good one Would you recommend this course to your colleagues? Yes

Emily Pitcher

Not bad What would you recommend to improve the course? Stop trick questions What did you like most about the course? How to Stay safe Would you recommend this course to your colleagues? Yes

Rachel Dean

Good What would you recommend to improve the course? Nothing What did you like most about the course? Good info Would you recommend this course to your colleagues? Yes

Emmie Brennan

Was handy to have small-sized modules - made it easy to dip in and out of and fit around the working day.

Patience_Hlabangana

well explained What would you recommend to improve the course? Nothing What did you like most about the course? Everything Would you recommend this course to your colleagues? Yes

Safurat Abosede Alabi

Interesting What would you recommend to improve the course? N/A What did you like most about the course? The course Would you recommend this course to your colleagues? Yes

Amilia Reed

Excellent course and very comprehensive.

Naomi Elton

A reasonable basic course What would you recommend to improve the course? not sure What did you like most about the course? Citations of the law not done in excessive detail - shows you how to apply it in a way you will possibly remember Would you recommend this course to your colleagues? Yes

Ben Prince

. What would you recommend to improve the course? less course What did you like most about the course? the end Would you recommend this course to your colleagues? No

Augusto Sancho

Excellent online course What would you recommend to improve the course? Maybe pictures What did you like most about the course? Very detailed and organise Would you recommend this course to your colleagues? Yes

Neethu Varghese

good What would you recommend to improve the course? NA What did you like most about the course? The detailed material The Assessment Would you recommend this course to your colleagues? Yes

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Assessment and certification

Lone Worker in Health and Care - Level 1

Course overview

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