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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Infection Prevention and Control for Volunteers - Level 1 - eLearning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Infection Prevention and Control for Volunteers - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Infection Prevention and Control for Volunteers - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

15 May 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC & HSE-Aligned | ComplyPlus™ LMS

This Infection Prevention and Control (IPC) for Volunteers Level 1 online course provides essential knowledge to reduce infection risks and support safer environments in care and community settings. It covers infection prevention principles, hand hygiene, Personal Protective Equipment (PPE) awareness and safe use, sharps safety, and key legislation. Learners build confidence in applying safe practices to protect themselves and others in healthcare, community, and volunteer settings.

Course content

This IPC for Volunteers e-learning course covers:

  • IPC principles within volunteer, community and healthcare settings, including how infections spread and practical risk reduction measures
  • Key legislation, including Control of Substances Hazardous to Health (COSHH), PPE Regulations and health and safety requirements
  • Volunteer responsibilities for hygiene standards and safe environments for service users, colleagues and the public
  • Hand hygiene and correct handwashing techniques
  • PPE awareness, correct safe use and compliance with organisational policies
  • Sharps awareness, incident reporting and safe handling procedures
  • Infection prevention measures across healthcare, charity and volunteer settings.

Who is this course for?

This IPC for Volunteers eLearning course is for:

  • Volunteers supporting healthcare, charity and community services
  • Volunteer coordinators and support workers
  • Community volunteers working with vulnerable individuals
  • Charity and third-sector volunteers in public-facing environments
  • New volunteers require essential training in infection prevention and control, and safety within their roles.

Aims

The aims of this IPC for Volunteers online course are to:

  • Improve understanding of infection prevention principles, health and safety responsibilities, and safe working practices to reduce infection risks within volunteer, community and healthcare environments, supporting safer interactions with service users and vulnerable individuals
  • Strengthen knowledge of hand hygiene, PPE awareness, sharps safety and infection prevention procedures to support safer volunteering and protect volunteers, staff and individuals across care and community settings.

Learning objectives

This IPC for Volunteers e-learning course will:

  • Explain infection prevention and control principles relevant to volunteer roles and responsibilities in a range of care and community settings
  • Describe key legislation, including COSHH, PPE regulations and health and safety requirements
  • Demonstrate effective hand hygiene principles and correct handwashing techniques
  • Explain volunteer responsibilities for reducing infection risks and supporting safer environments
  • Describe PPE awareness, correct safe use and compliance with local organisational policies
  • Outline safe sharps awareness procedures, reporting responsibilities and incident management processes
  • Explain practical strategies to reduce infection transmission within community, charity and healthcare environments during volunteering activities.

Learning outcomes

By the end of this IPC for Volunteers eLearning course, you will be able to:

  • Define infection prevention and control principles relevant to volunteer settings
  • Identify infection risks and apply safer working practices during volunteer activities
  • Demonstrate effective hand hygiene and correct handwashing techniques.
  • Recognise responsibilities relating to PPE awareness and safer use procedures
  • Apply appropriate responses to sharps incidents and reporting procedures.
  • Identify key legislation relating to infection prevention, PPE and hazardous substances
  • Promote safer environments for volunteers, staff and vulnerable individuals within community, charity and wider healthcare settings
  • Apply safer infection-prevention practices to support health, safety, and well-being during volunteer activities.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge required for safe infection prevention and control in volunteer settings.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Provides evidence of infection prevention training for volunteer roles in regulated settings
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • This course certificate should be refreshed every 3 years 
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Meets expectations aligned with CQC and HSE standards
  • Informed by the Health and Safety at Work Act 1974, COSHH 2002, PPE Regulations 1992 and infection prevention best practice guidance.

Frequently asked questions

What does this IPC online course for volunteers cover?
This online course covers infection control principles, PPE, hand hygiene, sharps safety and key legislation for safe volunteer practice.
Why is this IPC e-learning course for volunteers important?
This e-learning course helps reduce infection risks, protect vulnerable people and support safe working practices in care settings.
What will I learn in this IPC eLearning course for volunteers?
This eLearning course teaches learners the hand hygiene, PPE use, infection prevention principles, sharps safety and key legislation.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Infection Prevention and Control for Volunteers - Level 1 - eLearning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
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