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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Executive and Personal Assistants - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Executive and Personal Assistants Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Executive and Personal Assistants

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

Intermediate

Duration:

4 hours

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

No expiry - CPD-accredited, instant digital certificate on completion

Last updated:

01 June 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | ComplyPlus™ LMS

This Executive and Personal Assistants online course develops the organisational, administrative, and communication skills required to effectively support managers and senior professionals. This course explores time management, meeting coordination, business communication, confidentiality, gatekeeping, and workplace organisation techniques. Learners will gain practical skills to confidently manage schedules, prioritise tasks, support operations, and maintain professional workplace relationships.

Course content

This Executive and Personal Assistants e-learning course covers:

  • Working effectively with managers and adapting to leadership styles
  • Administrative soft skills, communication, and business awareness
  • Time management, prioritisation, and workload organisation
  • Meeting planning, agendas, and minute-taking
  • Office tools, communication systems, and digital skills
  • Phone, email, and business writing etiquette
  • Gatekeeping, handling information, and stakeholder interaction
  • Organisational skills, planning, and productivity techniques
  • Confidentiality, discretion, and data handling practices
  • Calendar management, travel arrangements, and schedules
  • Project support, client interaction, and administrative tasks.

Who is this course for?

This Executive and Personal Assistants eLearning course is for:

  • Executive assistants and personal assistants
  • Administrative professionals and office staff
  • Business support and coordination roles
  • Team assistants and junior administrators
  • Individuals seeking administrative skills
  • Office professionals supporting managers, directors, or senior leaders
  • Workplace administrators managing schedules and meetings.

Aims

The aims of this Executive and Personal Assistants online course are to:

  • Develop the knowledge and practical skills required to perform effectively as an executive or personal assistant, including organisation, communication, workplace time management, workplace coordination, and professional administrative support
  • Enhance professional confidence in managing responsibilities, maintaining workplace confidentiality, supporting managers, and applying professional communication skills in dynamic business environments and daily workplace operations.

Learning objectives

This Executive and Personal Assistants e-learning course will:

  • Explain the role and responsibilities of the professional executive and personal assistant administrative roles
  • Outline how to adapt to different communication and leadership styles and expectations
  • Describe key administrative, communication, and professional organisational workplace skills
  • Present time management, prioritisation, and effective workplace scheduling techniques
  • Explore meeting management, including agendas and professional workplace minute-taking
  • Demonstrate use of office tools, systems, and digital workplace communication methods
  • Introduce gatekeeping techniques and professional stakeholder communication management
  • Examine confidentiality requirements, data handling, and administrative support practices.

Learning outcomes

By the end of this Executive and Personal Assistants eLearning course, you will be able to:

  • Define the role and responsibilities of a professional executive or personal assistant
  • Adapt working styles to support different management communication approaches effectively
  • Apply communication, organisational, and professional administrative skills in practice
  • Manage time, schedules, and competing daily workplace priorities efficiently
  • Organise meetings, including preparing agendas and professional meeting minutes
  • Use office tools, workplace systems, and digital communication methods effectively
  • Act as a gatekeeper, manage information appropriately, and maintain workplace confidentiality
  • Support business activities, workplace projects, and professional business interactions effectively.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms understanding of administrative responsibilities, communication, and organisational skills.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of professional administrative, communication, and workplace coordination skills
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • There is no formal certificate expiry period for this course
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports professional development in executive assistance, workplace administration, communication, and business support roles
  • Informed by workplace communication standards, organisational best practice, confidentiality principles, and administrative support frameworks.

Frequently asked questions

Why is this executive and personal assistants online course important?
This online course is important because it develops the core skills required to perform effectively as an executive or personal assistant, supporting productivity, organisation, and professional communication.
Who should take this executive and personal assistants e-learning course?
This e-learning course is suitable for executive assistants, personal assistants, administrative professionals, and anyone supporting managers or senior leaders.
What will I learn from this executive and personal assistants eLearning course?
This eLearning course will develop your communication skills, time management, meeting coordination, gatekeeping, and efficient task management within a professional environment.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

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