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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Equality, Diversity and Human Rights for Volunteers - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Equality, Diversity and Human Rights for Volunteers - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Equality, Diversity and Human Rights for Volunteers - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

22 May 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC Aligned | ComplyPlus™ LMS

This Equality, Diversity and Human Rights for Volunteers Level 1 online course introduces key principles of equality, diversity, inclusion and human rights in volunteering roles. It explains the Equality Act 2010, protected characteristics, discrimination, and the Fairness, Respect, Equality, Dignity, and Autonomy (FREDA) principles, helping volunteers promote fair, respectful, and inclusive practice in community and care settings, aligned with UK legislation and ethical safeguarding standards. 

Course content

This Equality, Diversity and Human Rights for Volunteers e-learning course covers:

  • Equality, diversity, inclusion and human rights principles in volunteering
  • Equality Act 2010 and protected characteristics
  • Discrimination, prejudice, inequality and barriers to inclusion
  • Person-centred support and inclusive volunteering practice
  • FREDA principles: fairness, respect, equality, dignity, autonomy
  • Challenging inappropriate behaviour and unfair treatment
  • Promoting inclusive environments in community and care settings
  • Organisational values, responsibilities and raising concerns
  • Supporting positive experiences for service users and volunteers
  • End-of-course knowledge assessment and reflection activities.

Who is this course for?

This Equality, Diversity and Human Rights for Volunteers eLearning course is for:

  • Volunteers and voluntary workers in health and social care
  • Charity and community support volunteers
  • Non-paid staff working in public or private services
  • Individuals supporting vulnerable people or service users, and involved in community outreach or support roles requiring equality and inclusion awareness.

Aims

The aims of this Equality, Diversity and Human Rights for Volunteers online course are to:

  • Develop an understanding of equality, diversity, inclusion, and fundamental human rights principles in volunteering roles to promote fair, respectful, and inclusive practice in community and care environments
  • Strengthen awareness of legislation, discrimination, protected characteristics and FREDA principles to enable volunteers to challenge unfair treatment and inequality and support positive, person-centred experiences for all service users.

Learning objectives

This Equality, Diversity and Human Rights for Volunteers e-learning course will:

  • Explain equality, diversity, human rights and person-centred support in volunteering contexts
  • Outline the Equality Act 2010 and its legal and practical relevance to volunteer roles
  • Describe protected characteristics and legal protections against unlawful discrimination
  • Introduce the FREDA principles and their application in everyday practice
  • Explore inequality, prejudice and barriers to social inclusion and equal opportunity
  • Examine how assumptions can impact service delivery and fair, consistent access and inclusion outcomes
  • Identify ways to challenge discrimination and unfair treatment while promoting fairness
  • Support inclusive behaviours and professional responsibilities within volunteering environments.

Learning outcomes

By the end of this Equality, Diversity and Human Rights for Volunteers eLearning course, you will be able to:

  • Identify factors that hinder person-centred and inclusive support in volunteering settings
  • Explain how to promote equality, diversity and inclusion in everyday volunteering practice
  • Distinguish between equality, equity and fairness in real-world service delivery
  • Recognise protected characteristics under the Equality Act 2010 and their legal implications
  • Apply FREDA principles in volunteering, support, and community engagement roles
  • Identify discriminatory behaviour and inappropriate or unfair workplace practices
  • Suggest appropriate actions to challenge prejudice and promote equality and inclusion
  • Demonstrate awareness of volunteer responsibilities in promoting equality and human rights.

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge required to apply equality, diversity, and human rights principles in volunteering settings within community and support environments.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Supports evidence of competence in equality, diversity, inclusion, and human rights awareness within volunteering and community support roles
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • This course certificate should be refreshed every 3 years
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports compliance with the Equality Act 2010 and Care Quality Commission (CQC) requirements for equality, diversity, and inclusion in regulated service environments
  • Informed by UK best practice frameworks, including the Equality Act 2010, Human Rights Act 1998, FREDA principles, and national equality and diversity guidance.

Frequently asked questions

Why is this online course on equality, diversity, and human rights for volunteers important?
This online course helps volunteers understand equality, diversity, and human rights to promote fair and inclusive practice in community settings.
What does this equality, diversity, and human rights e-learning course for volunteers cover?
This e-learning course covers equality law, protected characteristics, FREDA principles, discrimination, and inclusive volunteering practice
Does this equality, diversity, and human rights eLearning course help volunteers understand the Equality Act 2010?
Yes, this eLearning course explains the Equality Act 2010 and how it applies to volunteer roles and responsibilities.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

Equality, Diversity and Human Rights for Volunteers - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK - data-zoom-image=
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