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Contents:
Summary Course overview Course content Who is this course for? Course aims Course assessment Course certification FAQs Course reviews
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Delegation and Referrals (Dental) - Level 1 - e-learning Course - ComplyPlus™ LMS - The Mandatory Training Group UK -
Online Delegation and Referrals (Dental) - Level 1 Course - ComplyPlus™ LMS - The Mandatory Training Group UK -

Delegation and Referrals (Dental) - Level 1

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£19.99 + VAT

Course reviews:

Level:

1

Duration:

1 hour

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

No expiry - CPD-accredited, instant digital certificate on completion

Last updated:

02 July 2026 (V2.6)

Accepted payments:

Course overview

CPD-Accredited | CQC & GDC Aligned | ComplyPlus™ LMS

This Delegation and Referrals (Dental) Level 1 online course provides dental professionals with the knowledge required to delegate tasks and manage referrals safely and effectively. It explores the General Dental Council (GDC) Scope of Practice, consent, communication, risk assessment, record-keeping, quality assurance and referral pathways. This course supports accountability, teamwork and patient-centred care, helping dental teams maintain high standards and protect patient well-being. 

Course content

This Delegation and Referrals (Dental) e-learning course covers:

  • Key legislation, regulations and GDC Scope of Practice requirements for delegation and referrals
  • Principles of delegation, referrals, consent, documentation and accountability
  • Expanded duties, competence, training, indemnity and professional responsibilities
  • Referral procedures, patient communication and informed consent
  • Practice policies, clinical assessment and risk management
  • Recording delegated tasks, written prescriptions and quality assurance
  • Information sharing, referral documentation, referrals and communication pathways
  • Ongoing responsibilities, collaborative working and patient-centred referral management. 

Who is this course for?

This Delegation and Referrals (Dental) eLearning course is for:

  • Dentists and referring clinicians
  • Dental nurses and trainee dental nurses
  • Dental hygienists, dental therapists and orthodontic therapists
  • Clinical dental technicians and dental technicians
  • Practice managers, treatment coordinators and reception staff
  • Dental care professionals involved in delegation, referrals, and record-keeping. 

Aims

The aims of this Delegation and Referrals (Dental) online course are to:

  • Strengthen safe and patient-centred delegation and referral practices by helping dental professionals understand their responsibilities, professional boundaries and accountability when allocating duties or referring patients for further assessment, advice or treatment
  • Support compliance with GDC standards, Scope of Practice guidance and quality assurance expectations by promoting communication, risk management, documentation and collaborative working across dental teams.

Learning objectives

This Delegation and Referrals (Dental) e-learning course will:

  • Explain the principles, terminology and professional requirements associated with delegation and referrals in dental practice
  • Explore GDC Scope of Practice guidance, professional standards and regulatory expectations
  • Examine competence, training, indemnity and accountability when delegating duties to dental care professionals
  • Describe referral pathways, patient communication and informed consent requirements
  • Review policies, procedures, risk assessments and quality assurance measures supporting safe delegated care
  • Explain record-keeping, prescription management and referral documentation requirements
  • Explore collaborative working, information sharing, communication and ongoing responsibilities within referral arrangements. 

Learning outcomes

By the end of this Delegation and Referrals (Dental) eLearning course, you will be able to:

  • Define delegation, referral and related terms used within dental practice
  • Identify GDC Scope of Practice requirements relevant to delegated duties and referrals
  • Distinguish between appropriate and inappropriate delegation decisions based on competence, training and responsibilities
  • Apply referral processes that support informed consent and communication
  • Record delegated tasks, prescriptions and referral information accurately
  • Assess risks associated with delegated care, referral arrangements and patient safety
  • Explain the importance of documentation, information sharing and quality assurance
  • Demonstrate effective communication and collaborative working to support safe, patient-centred dental care. 

Course assessment

  • Multiple-choice knowledge assessment with a minimum pass mark of 80%
  • Assessment questions mapped directly to course learning outcomes
  • Unlimited assessment retakes included
  • Confirms knowledge of safe delegation, referrals and patient-centred dental practice.

Course certification

  • CPD-accredited digital certificate issued on successful course completion
  • Certificate available for immediate download as a secure PDF
  • Support evidence of learning in delegation and referrals within dental practice
  • Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

  • There is no formal certificate expiry period for this course
  • Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

  • Externally reviewed and accredited by the Continuing Professional Development (CPD) Certification Service, ensuring high-quality training meeting international standards
  • Supports GDC standards, Scope of Practice guidance and Care Quality Commission (CQC) expectations
  • Informed by current dental legislation, professional guidance and best practice frameworks for delegation and referrals. 

Frequently asked questions

Why is this online course on delegation and referrals in dental settings important?
This online course helps protect patients, support compliance and ensure treatment is delivered by competent professionals.
What does this e-learning course on delegation and referrals in dental settings cover?
This e-learning course covers delegation, referrals, consent, risk assessment, record-keeping, communication and GDC Scope of Practice requirements.
How does this eLearning course on delegation and referrals in dental settings support GDC compliance?
This eLearning course explains GDC Scope of Practice requirements and professional responsibilities relating to delegation and referrals.
How do I log on to the eLearning platform?
After purchasing a course, you'll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.
I haven't received my login details. What should I do?
Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.
How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:

  • Download the certificate directly to your device
  • Save a digital copy for your records
  • Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

  1. If you are a New User, check the email you provided for the login instructions
  2. If they are not in your Inbox, please check your Junk/Spam folder
  3. Follow the instructions provided and proceed to the LMS
  4. If you are an Existing User, proceed to your account
  5. If you cannot remember your account password, click here
  6. If you bought 1 license, you can either assign the course to yourself or another person once you log in
  7. If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk

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