Care Planning and Record Keeping - Level 2

Name: Care Planning and Record Keeping - Level 2
Brand: MTG
SKU: 1387637189
Price: 14.99 GBP
Availability: InStock
Rating: 0 (0 reviews)

Trusted by over 1 million learners, The Mandatory Training Group delivers accredited courses through ComplyPlus™ LMS, our AI-powered, interactive e-learning platform. Designed for compliance and impact, our training supports CQC, Ofsted, HSE and other regulatory standards.

Price:

£14.99 + VAT

Level:

Duration:

2 hours

Method:

Fully online 24/7 via ComplyPlus™ LMS

Platform:

Desktop, Laptop, Mobile, Tablet

Course access expiry:

365 days

Certificate validity:

3 years - CPD-accredited, instant digital certificate on completion

Last updated:

06 May 2026 (V2.6)

Rating:

Accepted payments:

Course overview

CPD-Accredited | CQC Compliant | UK GDPR-Aligned | ComplyPlus™ LMS

This Care Planning and Record Keeping Level 2 online course provides essential, comprehensive knowledge of person-centred care planning and accurate record keeping in health and social care settings. It explores legal, professional, ethical, regulatory, and governance-related requirements, supporting safe, effective, and coordinated care while promoting service user involvement, professional accountability, and clear, high-quality documentation aligned with regulatory standards.

Course content

This Care Planning and Record Keeping e-learning course covers:

Principles of care planning and record keeping
Person-centred care planning and service user involvement
Legal, regulatory, and professional documentation requirements
Accurate, timely, and confidential record keeping
Assessment, planning, implementation, and evaluation processes
Multi-disciplinary working and communication
Equality, diversity, inclusion, and human rights
Data protection, UK GDPR, and information governance
Roles and responsibilities in maintaining records
Continuous improvement in documentation and care planning
Managing documentation accuracy and audit readiness
Recording care to support continuity and decision-making.

Who is this course for?

This Care Planning and Record Keeping eLearning course is for:

Health and social care workers in regulated care settings
Care assistants, support workers, and relevant healthcare staff
Nurses and allied health professionals
Managers, supervisors, and team leaders
Staff involved in care planning, assessment, or documentation
Organisations maintaining full compliance with CQC and data standards.

Aims

The aims of this Care Planning and Record Keeping online course are to:

Strengthen the understanding of person-centred care planning and accurate and consistent, structured, and evidence-based documentation practices in record keeping to support safe, effective, and coordinated care delivery across regulated health and social care settings
Enhance compliance with legal and regulatory, professional, and governance-related standards while improving the quality of documentation and active, meaningful, and informed service-user involvement.

Learning objectives

This Care Planning and Record Keeping e-learning course will:

Explain care planning principles, documentation standards and person-centred approaches to care
Describe legal, regulatory and professional requirements for record keeping and confidentiality
Demonstrate how to develop personalised, outcome-focused care plans based on assessed needs
Explore assessment, planning, implementation, review and evaluation processes in care delivery
Illustrate effective multidisciplinary communication and coordinated care planning practices
Present best practices for maintaining accurate, timely, confidential and objective records
Embed equality, diversity, inclusion, dignity and choice into care planning processes
Explain roles and responsibilities for maintaining safe, consistent and compliant documentation.

Learning outcomes

By the end of this Care Planning and Record Keeping eLearning course, you will be able to:

Explain the importance of care planning and accurate record keeping in care delivery
Develop person-centred care plans based on assessed needs, preferences and outcomes
Apply legal, regulatory and organisational requirements when completing documentation
Record information clearly, accurately, objectively and appropriately in care records
Involve service users, families and others in care planning and decision-making processes
Demonstrate effective communication and information sharing within multidisciplinary teams
Apply equality, diversity, inclusion and person-centred principles in care planning practice
Review, update and maintain records to support continuity of care, risk management and changing needs.

End of course assessment

Multiple-choice knowledge assessment with a minimum pass mark of 80%
Assessment questions mapped directly to course learning outcomes
Unlimited assessment retakes included
Confirms understanding of care planning and record keeping principles.

Certification

CPD-accredited digital certificate issued on successful course completion
Certificate available for immediate download as a secure PDF
Supports evidence of competence in regulated health and social care settings
Certificate authenticity can be verified via the ComplyPlus™ platform.

Refresher requirements

This course certificate should be refreshed every 3 years
Earlier refresher is advised if legislation, guidance, workplace policy, or risk assessments change.

Course accreditation

Externally reviewed and accredited by the CPD Certification Service, ensuring high-quality training meeting international standards
Supports CQC expectations and aligns with UK health and social care regulatory frameworks and governance standards
Informed by the Health and Social Care Act 2008, UK GDPR, Data Protection Act 2018, and best practice guidance.

FAQs

Why is this online care planning and record keeping course important?

This online course supports safe, effective, and person-centred care by improving care planning and record keeping practices, which are essential for compliance, continuity of care, and positive inspection outcomes.

Who should take this care planning and record keeping e-learning course?

This e-learning course is designed for health and social care staff, including care workers, nurses, and managers responsible for care planning, documentation, and maintaining regulatory compliance.

Does this care planning and record keeping eLearning course meet the CQC requirements?

Yes, this eLearning course aligns with CQC expectations for person-centred care, accurate record keeping, and effective governance, supporting inspection readiness and compliance.

How do I log on to the eLearning platform?

After purchasing a course, you?ll receive an email with your login details and a platform access link to ComplyPlus? LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

I haven't received my login details. What should I do?

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

How do I download my certificate(s)?

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus? LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:
? Download the certificate directly to your device
? Save a digital copy for your records
? Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Can I request name changes on certificates?

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Do you give discounts for bulk purchases?

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.

Login steps

If you are a New User, check the email you provided for the login instructions
If they are not in your Inbox, please check your Junk/Spam folder
Follow the instructions provided and proceed to the LMS
If you are an Existing User, proceed to your account
If you cannot remember your account password, click here
If you bought 1 license, you can either assign the course to yourself or another person once you log in
If you bought 2 or more licenses of the same course, a group account will be automatically created so you can add and monitor your learners.

Need Help? Contact our support team via Live Chat for quicker assistance or email info@mandatorytraining.co.uk