Communication - Train the Trainer Course + Trainer Pack – E-Learning Course – Level 3 - CPDUK Accredited.
Welcome to The Mandatory Training Group's online Communication - Train the Trainer Course + Trainer Pack for frontline healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
This Communication - Train the Trainer online course is the effective and efficient transfer of information to build working relationships where individual’s views are valued and acknowledged.
This Communication - Train the Trainer online course covers communication in health and social care settings. It is essential for health and social care workers to understand the importance of effective communication to provide the best care and support.
Course content
This online Communication - Train the Trainer Course + Trainer Pack covers the following:
Unit 1 - Introduction
Unit 2 - Types of communication
Unit 3 - Choosing appropriate methods of communication
Unit 4 - Successful communication
Unit 5 - Communication needs and preferences
Unit 6 - Key legislation and guidance
Summary.
Who is the course for?
This e-learning Communication - Train the Trainer Course + Trainer Pack was developed for healthcare and social care staff who are responsible for workplace induction and onboarding training in the following roles:
Clinical support roles
Adult social care workers
Non-clinical roles.
Clinical support roles
This eLearning Communication - Train the Trainer Course + Trainer Pack provides subject knowledge to trainers who train new and unqualified staff in clinical roles within the NHS and other healthcare settings where there is any direct contact with patients, including:
Health care assistants
Care support workers
Assistant practitioners.
Adult social care workers and non-clinical roles
The online Communication - Train the Trainer Course + Trainer Pack is also suitable for trainers who train staff in community care settings, including:
Home care workers
Domiciliary care staff.
Non-clinical roles
Caring volunteers
Porters
Cooks
Drivers with direct contact with patients/service users.
Course aims
Our online Communication - Train the Trainer Course + Trainer Pack provide the learner (the trainer) with the necessary subject knowledge to train new health and social care workers and those who do not hold formal qualifications.
As a trainer, you may have to adapt the aims to meet your service requirements.
In general, the aims of this Communication online train the trainer course are to:
Develop an awareness of the importance of effective communication skills at the workplace.
Appreciate the various types of communication suitable for people with special needs.
Appreciate the role of nonverbal cues in communication.
Learning objectives
As a trainer, you will have to ensure that the learning objectives align with the needs of your organisational policies and procedures.
In general, on completion of this online Communication - Train the Trainer Course + Trainer Pack, the learner will be able to:
Describe the different ways people communicate, how it affects relationships at work and why we should observe and be receptive to an individual's reactions.
Outline how to establish an individual's communication and language needs, wishes and preferences.
List a range of communication methods and styles that could help meet an individual's communication needs and preferences.
Suggest how to reduce barriers to communication and where to find support to help with effective communication.
Learning outcomes
As a trainer, you will have to ensure that the learning outcomes align with the needs of your organisational policies and procedures.
In general, on completion of this online Communication - Train the Trainer Course + Trainer Pack, the learner will be able to:
Describe how communication affects relationships at work.
State why it is essential to observe and be receptive to an individual's reactions.
List a range of communication methods and styles that could help meet an individual's communication needs, wishes and preferences.
Describe ways to reduce barriers to effective communication.
Identify the principles and practices relating to confidentiality.
Describe who to ask for advice and support about confidentiality.
Suggest when to report any concerns about the need for communication aids.
What is included in this Communication Trainer Pack?
This online Communication - Trainer Pack provides an all in one solution for trainers. Essentially, we will provide you with a Communicationtraining course in a box that includes the following:
Introductory video/How to use the trainer materials
Course register template
Communication PowerPoint presentation
Lesson plan template
Learning outcomes and workbook
Reflective activities
Course evaluation form
Trainer support information
FREE LearnPac LMS registration
Set-up on the LearnPac LMS as an administrative user
FREE 20 registrations for the Communication CPD course to allocate to learners/attendees
FREE blended learning environment for learner management and e-learning enrolment
Self-service dashboard for managing learners and their personal development.
The online Communication - Trainer Pack PowerPoint slides, handouts and other trainer materials are fully editable. You can, therefore, amend them to meet your delegates' requirements.
Communication - Train the Trainer Course + Trainer Pack – Level 3 - CPDUK Accredited.
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