Name: Coaching and Mentoring - Online Training Course - CPDUK Accredited
Brand: MTG
SKU: 22
Price: 19.99 GBP
Availability: InStock
Rating: 0 (0 reviews)

Coaching and Mentoring - Online Training Course - CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£19.99

Overview
How it works
Certification
Why choose us
FAQs
Reviews

Overview

Coaching and Mentoring - Online Training Course - Intermediate Level - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Coaching and Mentoring training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

You are in your office looking over your performance report, and it happened again. Your low performing employee failed to meet quota this month even after you spoke with them about the importance of meeting goals. This employee has a great attitude, and you know they can do better. You do not know how to motivate them to reach the goal. Money used to work, but that has worn off. You are baffled, and you know being frustrated makes matters worse. What do you do?

The online Coaching and Mentoring training course focus on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well your coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.

Course content

By the end of this online Coaching and Mentoring training course, learners will:

Module One: Getting Started
Module Two: Defining Coaching and Mentoring
Module Three: Setting Goals
Module Four: Understanding the Reality
Module Five: Developing Options
Module Six: Wrapping it All Up
Module Seven: The Importance of Trust
Module Eight: Providing Feedback
Module Nine: Overcoming Roadblocks
Module Ten: Reaching the End
Module Eleven: How Mentoring Differs from Coaching
Module Twelve: Wrapping Up

Who is this course for?

This online Coaching and Mentoring training course is suitable for those who want to know more about mentoring and coaching.

Course aims

The online Coaching and Mentoring training course focuses on how to coach your employees to higher performance better. Coaching is a process of relationship building and setting goals. How well your coach is related directly to how well you can foster a great working relationship with your employees through understanding them and strategic goal setting.

Learning outcomes

The learning outcomes of this online Coaching and Mentoring training course are to:

Define coaching, mentoring and the GROW model
Identify and set appropriate goals using the SMART technique of goal setting
Identify the steps necessary in defining the current state or reality of your employee’s situation
Identify the steps in developing a finalised plan or wrapping it up and getting your employee motivated to accomplish those plans
Identify the benefits of building and fostering trust with your employee
Identify the steps in giving useful feedback while maintaining trust
Identify and overcoming common obstacles
Identify when the coaching is at an end and transitioning your employee to other growth opportunities
Identify the difference between mentoring and coaching.

Download full course description (PDF)

Coaching and Mentoring - Online Training Course - The Mandatory Training Group UK -

Coaching and Mentoring - Online Training Course - Intermediate Level - CPDUK Accredited.

How it works

Instant Access

✓ Gain instant access to your course(s) upon purchasing through our website

✓ Login credentials are sent immediately to the customer to the email address provided during the checkout process

✓ We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

Learn Anytime, Anywhere, On Any Device

✓ Learn at your own pace, at a time and place convenient to your circumstances

✓ Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

✓ In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

✓ Unlimited attempts to complete end of course assessments

✓ On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

✓ Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

✓ We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

✓ To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

✓ You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Certification

End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Why choose us

Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

✓ CPDUK accredited e-learning provider
✓ Ofqual approved training centre (UK qualifications)
✓ Internationally recognised CPD and Ofqual approved certificates
✓ Wide range of courses and qualifications that meet UK legislation and guidelines
✓ Over 500 online courses and programmes that cover multiple sectors
✓ Free blended learning environment for individuals and organisations
✓ Immediate access to online courses and programmes
✓ Highly interactive e-learning portal
✓ Substantial cost reductions (no travel fees and other expenses)
✓ Self-paced online learning
✓ Low carbon footprint through e-learning
✓ Repository of online learning materials and assessments
✓ Fully qualified and experienced trainers, instructors and assessors
✓ Experienced subject matter experts and content developers
✓ Conversion of existing classroom courses to e-learning courses
✓ All training courses meet the latest guidance and best practice recommendations.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

FAQs

Frequently Asked Questions

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Reviews

Customer Reviews

Based on 171 reviews Write a review

Windel M.

It was very informative.

Florence Eshalomi

Easy to understand

Jackson Pennycook

Very clear and easy to follow.

Debbie McMahon

An excellent course and online test giving all the relevant information. very user friendly.

Ben Whately

Very good. My job may not require it but did open my eyes to the possible encounter with.

Sofia Loder

The course was great as I could do it quickly and at my own speed.

Toby Perkins

Very good. Enjoyable. Easy to learn.

Liam Dromey

That I could complete the training in my own time. Then I could go back and re-read information.

Catherine West

The online user interface is easy to use and the courses are well made in terms of information, tests and the way they're presented to whom is learning.

Jonah Osborne

Easy to use and understand.

Tracey Onwurah

Simple control and method of operation. Good content, clearly delivered.

Feryal Clark

This was a very easy course to follow. The fact that you could go back to previous pages was convenient. It was helpful to have the occasional recap question.

Cheryl_Macmillan

Informative and easy to follow Course. What would you recommend to improve the course? More colourful slides. What did you like most about the course? Acronyms were easy to remember. Would you recommend this course to your colleagues? Yes

Donald Onwurah

I found the work easy to follow and had the time to study the questions before answering.

Lisa Chamberlain

The training was comprehensive and I like the protocol and methodology of this course.

Tara Penrose

It was easy to access and straight to the point. Got my certificate after passing the assessment.

Szymon Maynard

The information provided was comprehensive and thorough - meaning we felt confident with our understanding by the end.

Louie Simmonds

It is a interesting course and I enjoyed completing it thank you!

Cali Stone

Very clear guidelines with the points highlighted. Liked the fact that you reviewed the task with an assessment at regular intervals. Assessment after the relevant information.

Orlaith Morden

It was quite an interactive and informative course.

Amanda Duffield

Would benefit from additional video clips summarising the content.

Allex Cates

The course was well structured and easy to follow.

Bianca_John Francois

Very good What would you recommend to improve the course? Nothing I think the course gives enough knowledge What did you like most about the course? Grow Model is well defined Would you recommend this course to your colleagues? Yes

Jon Harris

Can be done at any time when convenient. Good clear commentary.

Andy McDonald

This course was straightforward and easy to understand.

Dan Carden

Would like to be able to revisit the whole course even after passing

Amanda Milling

Having the questions to answer at different points was also a great way to reinforce what is being learned.

Johnes Armstrong

Very useful, information is very good, the learning is effective and doesn't take up too much time as it would if it wasn't online. very useful that you can complete some and then come back to it. Information very relevant and questions in between and at the end are a good way to re-jog memory.

Dean Russell

It was very engaging, well set out.

Fallon Stride

Each module explained clearly and precisely. Enjoyed doing the course

Hayley Pow

A very comprehensive course which was easy to follow and understand.

Neale Ferrier

Brilliant. I didn't need to have the day off for the course and could carry on from where you left off. v.good

holly_king

. What would you recommend to improve the course? nothing What did you like most about the course? Course was friendly and informative Would you recommend this course to your colleagues? Yes

Isabel Howell

The training was very informative and easy to understand. Thank you.

Amina Baillie

I liked the fact that you get feedback on where you have gone wrong in the unit exercises and final test.

April Morris

Very good course, so much so that I am going to get my two staff to do the course in the next few days.

Ciara Tolhurst

Clear voice,Good example,worth the pay

Isla Brown

It was a good course and what I like as well was, it enabled you to go back to where you have left off.

Tobias Ellwood

Good to have questions as you go through and the test at the end was fair and accurately reflected what had been covered in the course.

Greyson Shapps

Very understandable and easy to use.

Harry Jones

Videos are very helpful. Well designed learning materials

Kayleigh Randall

The training was in depth and clear to understand.

Excellent & straight forward. easy to access the course materials

Carys Tarry

The course information was easy to follow and well structured.

Steven Russell-Moyle

Straightforward and easy to navigate.

Mary Gale

Fast and informative

Antonio Young

Very useful content. Easy to follow and understand - liked the summary questions at the end of each section.

Muhammad Mussa

The interactive session was robust and quite enlightening, allowing me to learn at home for 2 hours and achieving a 90% score in the follow up Test. 5 *****

Sally-Ann Clark

Excellent and easy to understand.

Sabir_Uddin

Very good What would you recommend to improve the course? Nothing What did you like most about the course? It was interesting Would you recommend this course to your colleagues? Yes

Claire Spencer

Easy to improve my skill.

Oscar Hughes

Very easy to follow and very informative.

Alexander Jenkyns

I liked the course because it was interactive and I was able to go at my own pace. Suits me perfectly.

Archer Redwood

I feel happy to learn with you! Thank you!

Alicious Norris

Quick and easy way to be given guidance.

Valerie Vaz

The course contents were easy to follow and understand. The instant notification of how you are progressing and with an instant result/certification.

Myah Doogan

Concise, interesting, easy to follow and quick. A good experience.

Olly Nici

I like the fact that it is read to you as I struggle to read. Also i felt it was very thorough and clear

Ross Clarke

It was clear, concise and I understood everything that was said and written.

Amanda_Bailey

Well structured What would you recommend to improve the course? For the course to continue where you left of, instead of going back to the start, the option should remain if one chooses to go back to the start of course. What did you like most about the course? Case studies at the end of each modules Would you recommend this course to your colleagues? Yes

Finn Streeter

Everything was clearly organized in the training to allow you to digest different information in small chunks. Worked very well for me. I got 100% the first time.

Tamara_Campbell

l would highly recommend the course.<br /> If you have a busy lifestyle and cant manage to complete a course in a facilitie.<br /> This is done in the comfort of your own home,with flexible timing. What would you recommend to improve the course? No improvement needed What did you like most about the course? I like the structure and lay out of the course. Everything was well explain i understand the context Would you recommend this course to your colleagues? Yes

Aaliyah Stewart

The ease and being able to do it in own timescales.

Olivera Holloway

This was a good course. I initially had some problems logging in but they resolved the query very quickly.

Taylor Docherty

Good information.

Jessie Marson

Thanks for the help over the phone. Sometimes you can have a mental block once again thanks for the support.

Rosena Allin-Khan

There was an excellent amount of information

Miley Johnson

Access and signing on to the site was excellent. The courses are well-designed and easy to follow.

Easy to follow and very informative. good course with relevant information

Aurla McCartney

It's very good, if I may say more fantastic. Lots people don't have a time go to a college or training centres and online course is very very good alternative

Flick Farry

Very informative and easy access to the course. I will recommend MTG.

Charlotte Fellows

Quick and easy to access the courses on line at a time that suits us during our busy working lives.

Cian Paisley

Found very helpful to have the recording and case studies

Nikodem Francois

The courses were adequate and not overly complicated with jargon. The questions were to the point and not trying to steer you in the wrong direction as found on many other courses. I have attended both online and in the classroom. I would rate the courses as 9 out of 10 because anything can be improved as times change.

Magnus Davies

The content was well put together - easy to follow, could log-in and log-out as and when I had time to concentrate, really good format to follow and understand.

I found the course very helpful and easy enough to follow.

Debra _Hart

Basic presentation, but covers the topic. What would you recommend to improve the course? Did not feel as I could move about...Would have liked to read mentoring section first. What did you like most about the course? Automated voices Would you recommend this course to your colleagues? Yes

Adam Peeroo

Great explanations and easy to follow What would you recommend to improve the course? There are grammar and spelling mistakes in it so may want to review it. What did you like most about the course? Easy to follow Would you recommend this course to your colleagues? Yes

Veronica_Taylor

The material is great, have learned lots. What would you recommend to improve the course? Nothing What did you like most about the course? very good course Would you recommend this course to your colleagues? Yes

Easy to use format, and easy to understand.

Abdul Chishti

These courses are well designed. The presentation is much better than most online courses I’ve done before.

I can do the course on my own time to study and be able to go back to it where you left off.

Very thorough and informative, well presented and easy to understand

Reece Lavery

This is a great way to do this course, as you can concentrate much more easily when doing it this way. I highly recommend it.

William Wragg

I liked the step by step information. No hassle.

Leighton Grant

A* training provider

Tommy Blunt

Simple to follow, comprehensive, thorough. It was helpful to be able to control the speed of learning.

Preston Daly

Will recommend it to friends!! Very good.

Cameron Churchill

Very accessible and user-friendly. Also very constructive and explanatory.

Jameson Trott

It was structured well.

Very simple to follow and very informative. Just what I was looking for.

kelly_shannon

informative and helpful What would you recommend to improve the course? nothing What did you like most about the course? spoken and word written Would you recommend this course to your colleagues? Yes

Miles Edwards

Very good and interesting.

Eve Eastwood

Very easy to use with no fear of being time logged out.

Dehenna Davison

Good, interactive and quick

Tom Pursglove

I found the course very good and engaging at all levels and tasks

Duncan Everitt

Couldn't fault the course and the simplicity of it

Oliwia Gibson

Having questions during each module is a fantastic idea. It helped me to remember the test at the end.

Laura_Polo

very good What would you recommend to improve the course? nil What did you like most about the course? all Would you recommend this course to your colleagues? Yes

Thomas Osborne

I fully recommend the online courses & will be taking advantage of the other available ones when my current certificates expire.

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Coaching and Mentoring - Online Training Course - CPDUK Accredited

Overview

Course content

Course content

Who is this course for?

Who is this course for?

Course aims

Course aims

Learning outcomes

Learning outcomes

Coaching and Mentoring - Online Training Course - Intermediate Level - CPDUK Accredited.

How it works

Instant Access

Learn Anytime, Anywhere, On Any Device

Assessment and Certification

Online Support 24/7

100% Money-Back Guarantee

Refund policy

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Certification

End of course assessment

Certification

Course accreditation

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Why choose us

Why choose our accredited e-learning courses and programmes?

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

FAQs

Frequently Asked Questions

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Reviews

Customer Reviews

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