Name: Assertiveness and Self-Confidence – E-Learning Course – CPD Certified
Brand: MTG
SKU: 9
Price: 19.99 GBP
Availability: InStock
Rating: 0 (0 reviews)

Assertiveness and Self-Confidence – E-Learning Course – CPD Certified

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£19.99

Overview
How it works
Certification
Why choose us
FAQs
Reviews

Overview

Assertiveness and Self-Confidence – Online Training Course – Intermediate Level - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Assertiveness and Self-Confidence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Self-confident and assertiveness are two skills that are crucial for success in life. If you don’t feel worthy, and/or you don’t know how to express your self-worth when communicating with others, life can be harrowing. These skills will provide opportunities and benefits to learners in their professional and personal lives.

This online Assertiveness and Self-Confidence training course will give learners an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of the learners’ lives and have a positive effect on all of them.

Course content

This online Assertiveness and Self-Confidence training course includes the following:

Module One: Getting Started
Module Two: What Does Self-Confidence Mean To You?
Module Three: Obstacles to Our Goals
Module Four: Communication Skills
Module Five: The Importance of Goal Setting
Module Six: Feeling the Part
Module Seven: Looking the Part
Module Eight: Sounding the Part
Module Nine: Powerful Presentations
Module Ten: Coping Techniques
Module Eleven: Dealing with Difficult Behavior
Module Twelve: Wrapping Up

Who is the course for?

This online Assertiveness and Self-Confidence training course is suitable for those who want to be able to express feelings, wishes, wants and desires appropriately and is an essential personal and interpersonal skill.

Course aims

This Assertiveness and Self-Confidence eLearning course will give learners an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of the learners’ lives and have a positive effect on all of them.

Learning outcomes

The learning outcomes of this online Assertiveness and Self-Confidence training course are to:

Define assertiveness and self-confidence, and list the four styles of communication
Describe the types of negative thinking, and how one can overcome negative thoughts
Explain the difference between listening and hearing.
Define the importance of goal setting, and practice setting SMART goals for assertive behaviour
Utilise methodologies for understanding your worth – and the use of positive self-talk
List reasons why a pleasing appearance and body language are critical for creating a strong first impression
Practice sending positive communications phrased as “I-Messages.”
Practice strategies for gaining positive outcomes in difficult interpersonal situations.

Download Full Course Description (PDF)

Assertiveness and Self-Confidence - Online Training Course - The Mandatory Training Group UK -

Assertiveness and Self-Confidence – Online Training Course – Intermediate Level - CPDUK Accredited.

How it works

Instant Access

✓ Gain instant access to your course(s) upon purchasing through our website

✓ Login credentials are sent immediately to the customer to the email address provided during the checkout process

✓ We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

Learn Anytime, Anywhere, On Any Device

✓ Learn at your own pace, at a time and place convenient to your circumstances

✓ Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

✓ In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

✓ Unlimited attempts to complete end of course assessments

✓ On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

✓ Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

✓ We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

✓ To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

✓ You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Certification

End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Why choose us

Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

✓ CPDUK accredited e-learning provider
✓ Ofqual approved training centre (UK qualifications)
✓ Internationally recognised CPD and Ofqual approved certificates
✓ Wide range of courses and qualifications that meet UK legislation and guidelines
✓ Over 500 online courses and programmes that cover multiple sectors
✓ Free blended learning environment for individuals and organisations
✓ Immediate access to online courses and programmes
✓ Highly interactive e-learning portal
✓ Substantial cost reductions (no travel fees and other expenses)
✓ Self-paced online learning
✓ Low carbon footprint through e-learning
✓ Repository of online learning materials and assessments
✓ Fully qualified and experienced trainers, instructors and assessors
✓ Experienced subject matter experts and content developers
✓ Conversion of existing classroom courses to e-learning courses
✓ All training courses meet the latest guidance and best practice recommendations.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

FAQs

Frequently Asked Questions

To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Reviews

Customer Reviews

Based on 198 reviews Write a review

Jayne A.

It's great dealing with mandatory training

Toni F.

Very thorough and enjoyable

Wes Streeting

Very happy with the course. I finished it in my own time. Certificate received. Satisfied. Thank you

Frankie Morris

Easy to read and very informative

Danniel Krugerson

It would be useful to be able to download the sections of the course to look back on at a later date.

Charlie Davey

I absolutely loved every minute of it. I'd say it was the highlight of my day, but that praise falls short. It was the highlight of my week. Thank you so much for what was a truly enlightening course. I will never forget one minute of it

Fallon Stride

Found i made simple mistakes in the quiz and quiz sections by not reading the questions properly but enjoyed the experience nonetheless. Well structured e-learning course.

Mylah Norman

l didn't feel under pressure to get this done. I am not very good at spelling and not a great reader, so doing this course I was happy to do this in my own time, but I am glad I did this but I could kick myself for not clicking the answers that I got wrong when I knew them. Thank you.

Darren McLaughlin

Clear instructions Well laid out course

Cameron Wakeford

Excellence and effective learning way, with flexible time. I would highly recommend it to everyone.

Maxis Djanogly

The Website was very good; the text was clear and concise, and the pictures were very clear. Didn't notice any issues with the website.

Marcel Sturdy

Convenient easy to do at home clearly spoken text going to be doing more courses thank you.

Antoni McDonnell

Information was set out well and easily understood and aided recall without too much stress. Very informative.

Zainab Penning

Easy to understand

Caroline McCarthy

Good basic course, made it easy to remember what to do

John Armstrong

Have done two courses with The Mandatory Training Group, it is easy to access and understand and very convenient for me especially as I am not always available to attend courses at work and this way of training ensures I do not fall behind with my knowledge, I find the courses are very reasonably priced, the help and support team are quick to reply to questions and problems and provide information and answers. The Mandatory Training Group is a very valuable find for me, there are a wide variety of courses too, some that I intend to take which are of interest to me rather than in relation to my work.

Daisy Lewis

Very informative and well structure.

Zahra Haigh

Very clear concise information.

Kali Fabricant

Quick, concise and allows time to digest content

Norah Greenwood

Alan Campbell

Really easy to listen to, and didn't take a huge amount of time. Clear explanations in each of the modules.

Bryce Brennan

Quick and easy to do. Easy to set up, instructions clear.

Samuel Doogan

Very professional online training course. A straightforward and easy to use learning tool, thank you

Very pleased with the information given to the course I wanted. Good customer service.

Gregor Wallis

Good course overall. However, the test at the end was not very demanding. I was expecting some tougher questions. I would however recommend this product.

Paul Betts

It was very clear and easy to follow. Voice, images and text is a good combination.

Ibrahim Shannon

Excellent suggestions for different phrases.The course is of immense value for my work environment. Highly highly recommended course.

Bim Afolami

very understanding and easy to follow

Jay Bardell

I learnt lots, was good at being able to go back and check answers, I like being able to start and stop when I needed to.

Laura Bell

Starting at 2 and finishing by 5 it was as quick as it promised.

Barry Gardiner

Being able to study at home was perfect.

Rushanara Ali

Very informative, and the terminology used was easy to understand

Jo Walker

It provided me with all the info I needed

Oakley Brown

It was challenging for me, and I am relieved that I made it. Got my certificate. Thank you.

Jordan Whittaker

Everything was really easy to understand

Holly Elmore

Very accessible and user-friendly. Also very constructive and explanatory.

Yvonne Fovargue

Excellent Course very well presented, most informative, and very user friendly. Highly recommended.

Tilly McCartney

It was a very comprehensive course, well presented. Satisfied!

Isla Brown

interesting course and picked up on some good points

Ahmad Richards

Very informative.

i really enjoyed the course. The main thing is i passed and got my certificate straight away

Ivor Wood

A very smooth and well organised course.

Lesley_Bailey

This was useful in places What would you recommend to improve the course? More depth What did you like most about the course? The scenarios Would you recommend this course to your colleagues? Yes

Tommy Howarth

The course was manageable. It allows you to complete in sections, covering all relevant learning outcomes.

Luke Syms

I live in Spain so to do the course online is great, it was straightforward and easy to follow.

Nathan Law

I have enjoyed the course very much. The modules were very nicely presented with a lot of interactive exercises. I would recommend everyone who works in the health sector to do this training.Excellent e-learning.

Esme Holmes

It would have been helpful to have a way of reviewing specifics within individual modules.

Ollie Henderson

Excellent training provided.

Aaron _Lawrence

overall a good experience, thank you for this CPD What would you recommend to improve the course? email participants handouts of the information so they can also revise it in their own time What did you like most about the course? very useful information with references to look up i.e. the authors, theories and books mentioned Would you recommend this course to your colleagues? Yes

Angus MacNeil

Course was simplified and straightforward. Thanks!

Anneliese Dodds

I enjoyed all of it: thank you

Freddie Dinenage

This training was very well laid out and easy to follow.

Ruairi Liddell-Grainger

Easy to understand, interesting and informative

Teresa Cardoso

Excellent course.

Miriam Bottomley

Very good training course really pleased

Reece Lavery

Very easy to read and to follow

Chester Courts

Could do it in my own time.

Virginia Crosbie

Clear and easy to follow with additional information available if you wish to follow up independently.

Ava Stevenson

Easy and concise

Really good training. worked at my own pace and passed the first time.

It was a convenient way for me to study. It was also very effective in my supporting and passing on my learnt knowledge to my students

Juliet Farron

The questions are phrased in such a way as to make you think carefully about the answer

Stewart Law

it was clear and informative, with easy to follow instructions

Lincoln Vickers

It was easy to follow, provided a variety of interactive opportunities to keep the user alert and was very informative.

Jaxxon Jenkyns

Really helpful course and a good value for money. Will surely recommend MTG.

Danielle Majorski

I would definitely recommend the course to anyone looking to become more assertive . What would you recommend to improve the course? I feel that the course would benefit from having activities throughout rather than just a test at the end. What did you like most about the course? I thought the case studies were really useful. Would you recommend this course to your colleagues? Yes

It was precise and easy to follow

Danny Kruger

It's nice and simple to follow. Giving you the chance to retake your test that you paid for is great

Mims Hudson

It was delivered in an easy to understand format.

Flynn Foy

very factual based learning.

Feryal Hart

Good basic course, easy to follow. The questions were extremely easy and basic. I completed the whole course including the test in about 2 hours. Very helpful process, thank you.

Lucas Bradshaw

It was nice to take such a test.

Well laid out, very informative easy to understand

Callum Drax

Harper Percy

It was user friendly, straight forward and well set out. As for me, I'm sorry! but I have to give it a five star rating and I will recommend it to others without any doubts.

Marley Fletcher

It was all easy to understand and easy to use.

Aron Graham

Enjoyed learning new things and re-educating what I knew. Good way of doing training is a copy in writing of all that will be handy if ever need to check up on anything will be good.

Rishi Sunak

It was clear, concise, legible and easy to access.

Sonny Johnston

Very informative and allowed me to train at my own pace, relaxed and at home. Very relevant to the workplace. Thank you.

Thea May

Very good online course.

Rosy Selous

It was well put over. Good content and with clear instructions. Will use the MTG again in the future.

Cairn Moore

Brilliant! From searching for what course I needed to completing the correct Quiz was a great experience. Well done to you.

Alan Mak

Easy to access and follow the course and submit it.

Cassie Gill

really pleased with this online course and would recommend it to others.

Lydia Quin

The steps & guidelines were very good, I found doing the courses easy.

Crispen Butler

Very good way to learn took me a few hours to complete took lots in.

Greyson Shapps

An excellent user friendly interactive training.

Marlie Blackman

Overall this was an excellent way to appreciate all the different aspects and see the massive volumes it covers.

Owen Menzies

Good enough course. Easy to access and great value for money.

Lucy Sheerman

Easy to understand information given, comfortable to use

Elie Griffith

It was well laid out. The voice over was a good feature wherein participants with some eyesight problem are really helpful.

Marco Longhi

The feature to allow checking back on previous pages was extremely helpful in clarifying points.

Pete Wishart

Everything exactly explained

Ruby Corbyn

easy to understand and follow

Kevan Hoare

You could do as much or as little as was convenient for you at any given time.

João Borges Coelho

Fantastic!, would highly recommend can do each module in your own time..

Leo Gray

I found your website easy to log in to And very user friendly, The audio voice was clear and the pronouncing of words were fantastic, this was at a speed that you could slowly read along, and let the words absorb.

Alicja Nandy

In-depth and easy to follow. Explains everything well.

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Assertiveness and Self-Confidence – E-Learning Course – CPD Certified

Overview

Course content

Course content

Who is the course for?

Who is the course for?

Course aims

Course aims

Learning outcomes

Learning outcomes

Assertiveness and Self-Confidence – Online Training Course – Intermediate Level - CPDUK Accredited.

How it works

Instant Access

Learn Anytime, Anywhere, On Any Device

Assessment and Certification

Online Support 24/7

100% Money-Back Guarantee

Refund policy

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Certification

End of course assessment

Certification

Course accreditation

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Why choose us

Why choose our accredited e-learning courses and programmes?

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

FAQs

Frequently Asked Questions

The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

Reviews

Customer Reviews

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