Care Certificate Standard 12 - Basic Life Support

Care Certificate Standard 12 - Basic Life Support training provides healthcare support workers and adult social care staff with the knowledge required to recognise cardiac arrest, summon emergency help and perform basic life-saving actions such as CPR and choking response in care settings.

This course is important because cardiac arrest can occur without warning and requires immediate action. Learning how to recognise cardiac arrest, perform CPR and use basic life support techniques can significantly improve survival chances and help staff respond confidently in life-threatening emergencies.

This course is designed for healthcare support workers, adult social care staff, healthcare assistants and other staff with direct contact with patients or service users, including porters, drivers and catering staff working in care environments.

After purchasing a course, you’ll receive an email with your login details and a platform access link to ComplyPlus™ LMS (optimised for Google Chrome). Your email address will serve as your fixed username. To avoid access issues, ensure your purchase information is accurate and up to date.

Your login details are emailed automatically right after purchase. Please check your Spam or Junk folder, as some email providers (like Google or Yahoo) may direct them there.

Once you have successfully completed the end-of-course assessment with a passing score, your certificate will be made available online on ComplyPlus™ LMS . It is issued in a quality-assured PDF format and can be downloaded directly from the platform.

Once available, you can:
• Download the certificate directly to your device
• Save a digital copy for your records
• Print a physical copy if needed.

No physical copy will be mailed, as all certificates are issued electronically for convenience and instant access.

Learners are not allowed to change their names directly in the LMS. This is to ensure that the name reflected on the certificate belongs to the actual individual who completed the course and to prevent the risk of name forgery or transferring certificates to others.

If you need to request a name change, please contact our Support Team by submitting your concern through this form. Kindly include a clear reason for the change and any supporting documentation required for verification.

Yes, we offer competitive volume discounts for organisations enrolling multiple candidates in any of our online training courses. To view our current volume discount options, click here.