This online Understanding Your Role training course covers the following:

• Understand their role
• Describe their primary duties and responsibilities
• List the standards and codes of conduct and practice that relate to their role
• Demonstrate that they are working following the agreed ways of working with their employer
• Explain how their previous experiences, attitudes and beliefs may affect the way they work
• Work in ways that have been agreed with their employer
• Describe their employment rights and responsibilities
• List the aims, objectives and values of the service in which they work
• Explain why it is essential to work in ways that are agreed with their employer
• Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role
• Explain how and when to escalate any concerns they might have (whistleblowing)
• Explain why it is essential, to be honest, and identify where errors may have occurred and to tell the appropriate person
• Understand working relationships in health and social care
• Describe their responsibilities to the individuals they support
• Explain how a working relationship is different from a personal relationship
• Describe different working relationships in health and social care settings
• Work in partnership with others
• Explain why it is vital to work in teams and collaboration with others.
• Explain why it is crucial to work in partnership with key people, advocates and others who are significant to an individual
• Demonstrate behaviours, attitudes and ways of working that can help improve partnership working.
• Demonstrate how and when to access support and advice about:
• partnership working
• resolving conflicts.

This online Understanding Your Role training course should be completed by those who work in health and social care services, including:

• New members of staff in Healthcare Support Worker roles,
• New members of staff in Adult Social Care Worker roles, and
• Any staff members who provide direct care to patients or individuals needing support.

• Staff moving into new roles within their organisation,
• Refreshing the knowledge of any member of staff,
• NHS nursing, AHP and care staff,
• Agency care workers,
• Healthcare assistants (HCAs),
• Support workers,
• Care assistants, and
• Community services.

The aims and objectives of this online Understanding Your Role training course are to prepare those who are new to health and social care, and those starting new roles to understand what is required of them fully, as well as the statutory and regulatory framework that governs their work. 

On completion of this online Understanding Your Role training course, you will:

• Know how to find out about your primary duties and responsibilities,
• be familiar with the standards and codes of conduct that impact on the role of a Healthcare Support Worker or Adult Social Care Worker,
• Know what is meant by ‘agreed ways of working’,
• Understand how your previous experiences, attitudes and beliefs may affect the way you work,
• Be familiar with employment legislation and the importance of reporting errors,
• Know what whistleblowing is, and
• Understand the importance of working with others.

Understanding Your Role - Online Training Course - Level 1 - CPDUK Accredited.