Customer loyalty and employee satisfaction: A balanced approach - The Mandatory Training Group UK - Simon Sinek's proclamation that "Customers will never love a company until the employees love it first" has been embraced as a guiding principle by many modern businesses. This statement asserts that a company's internal culture...

Trust in the workplace: Insights from neuroscience and management - The Mandatory Training Group UK - Trust has long been recognised as a cornerstone of effective leadership and vital to organisational culture. With the integration of neuroscience and management studies, as demonstrated by researchers like Paul J. Zak, our understanding...