Customer loyalty and employee satisfaction: A balanced approach - The Mandatory Training Group UK - Simon Sinek's proclamation that "Customers will never love a company until the employees love it first" has been embraced as a guiding principle by many modern businesses. This statement asserts that a company's internal culture...

Prioritising employee experience for business growth - The Mandatory Training Group UK - In today's competitive business landscape, leaders are inundated with myriad strategies and tools purporting to be the secret to growth and success. Yet, as the marketplace evolves, a singular truth emerges: the real key to sustained business...