Earlier this month, more than a thousand leaders, academics, practitioners, and patient advocates gathered at the 18th HSJ Patient Safety Congress in Manchester. Across two intense days, one theme echoed throughout the discussions: patient safety is at a crossroads. While there was broad agreement about what unsafe care looks like,...

In highly regulated sectors such as health, social care, and education, compliance is not a luxury - it is a legal and ethical necessity. It underpins everything from safety and trust to service quality and sustainability. Yet for small providers, compliance often feels like an uphill climb. Unlike large organisations...

The Care Quality Commission (CQC) now inspects and regulates services using its updated Assessment Framework. At the heart of this model are the quality statements - plain-language expectations that set out what good care looks like from a service user’s perspective. But what exactly are quality statements, and why do...

What is mandatory training & why is it important? - The Mandatory Training Group UK - Mandatory training refers to required learning programs set by employers to ensure that employees have the knowledge, skills, and compliance awareness necessary to perform their roles safely, effectively, and within legal or policy frameworks. ...

What is statutory training & why is it important? - The Mandatory Training Group UK -  Statutory training is a legal obligation, one that no employer can afford to ignore. It underpins the safe, lawful, and effective functioning of organisations across the UK and beyond. As the workplace continues to...