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The importance of person-centred care
Person-centred care is designed to tailor treatment and care to each person's individual needs, ensuring that they are treated with dignity and respect and that their independence is promoted. This approach is beneficial and essential, as various studies and reports have shown. For instance, research indicates that person-centred care can lead to higher patient satisfaction rates, reduced readmission rates, and better health outcomes.
Defining person-centred care
Person-centred care involves considering the individual's preferences, aspirations and needs at all times. It is built around the principles of dignity, independence, and respect, ensuring that the person receiving care is at the heart of the process. This approach shifts from traditional task-oriented care to care shaped around the person's life and values.
Legislation and best practices
In the UK, several legislative frameworks and guidelines underscore the importance of person-centred care. For instance, the Health and Social Care Act 2012 places a duty on care providers to consider the individual needs of the people they support. Similarly, the Care Quality Commission (CQC) mandates that care should be tailored to meet the needs and preferences of individuals. Adhering to these regulations ensures compliance and significantly enhances the quality of care provided.
Training and implementation
The Mandatory Training Group's courses, aligned with the Skills for Care Core and Mandatory Training Framework, are meticulously designed to help healthcare professionals meet and exceed the standards outlined in Standard 5 of the Care Certificate. Our training modules cover:
- Understanding the individual - Learning to assess and understand each person's unique needs and preferences.
- Effective communication - Developing skills to communicate effectively and compassionately with individuals in care.
- Rights and choices - Ensuring that care professionals are aware of and respect the rights of individuals, facilitating informed choices.
- Privacy and dignity - Teaching the importance of maintaining dignity and privacy in all aspects of care.
Each course is supported by our innovative ComplyPlus™ software, which provides up-to-date resources and compliance tracking to ensure that learning is embedded effectively in practical care settings.
Recommendations for practice
To truly implement Standard 5, healthcare organisations should:
- Invest in training - Continuous professional development ensures that care workers know the latest best practices in person-centred care.
- Adopt reflective practices - Encourage staff to reflect on their care delivery regularly to foster a deeper understanding and improvement in person-centred approaches.
- Utilise technology - Leverage technologies like ComplyPlus™ to streamline compliance and training processes, ensuring that person-centred care is consistently applied.
Conclusion
Adopting a person-centred approach to care is not merely a regulatory requirement but a moral imperative that enhances the quality of life for those in care. The Mandatory Training Group is committed to providing the resources and training necessary to empower health and social care professionals to deliver exemplary care centred around individuals' needs and rights.
Embrace the future of health and social care with The Mandatory Training Group. Explore our Care Certificate courses today and ensure that your team is not just meeting but exceeding the standards of care your clients deserve. Click here to learn more and register for our training programs tailored to Standard 5 and beyond.
About the author
Rose Mabiza
Rose has dedicated over 15 years to improving health and social care quality through practice, targeted education and training. Her extensive experience includes working with older adults, individuals with mental health conditions, and people with autism and learning disabilities.
