What are managing behaviours which challenge in adult social care?

Managing behaviours that challenge in adult social care: Understanding, legislation, and best practices

In adult social care, managing challenging behaviours is not just a task but a critical skill that ensures the well-being and safety of service users and caregivers. In this blog, Dr Richard Dune explores the importance of understanding these behaviours, the legislative framework surrounding them, and best practices for effective management.

Key definitions

Behaviours that challenge encompass a range of actions that pose risks to individuals themselves or others around them. These can include verbal or physical aggression, self-injury, property damage, or disruptive behaviours that impede care provision.

Relevant legislation and regulations

Managing challenging behaviours must adhere to stringent legal frameworks to protect the rights and dignity of individuals in care. Key legislations outline responsibilities and guidelines for managing challenging behaviours while promoting person-centred care.

Best practice strategies

  • Understanding triggers and causes - Effective management starts with identifying triggers and understanding the root causes of behaviours. This involves comprehensive assessments and collaborative efforts with multidisciplinary teams.
  • Person-centred approaches - Tailoring interventions to the individual's needs and preferences fosters a supportive environment and reduces the likelihood of escalation.
  • Positive Behaviour Support (PBS) - PBS emphasises proactive strategies to encourage positive behaviours and reduce the occurrence of challenging behaviours through structured interventions and reinforcement of desired behaviours.
  • Training and development - Continuous education for caregivers on de-escalation techniques, communication skills, and conflict resolution is pivotal in enhancing care delivery and mitigating risks.


Implementing a holistic approach to managing behaviours that challenge requires commitment and collaboration across all levels of care provision. To effectively support individuals in care settings:

  • Invest in ongoing training and development programmes for staff members.
  • Foster a culture of empathy, respect, and understanding within the care environment.
  • Regularly review and update care plans based on individual assessments and feedback from service users and their families.


In conclusion, managing behaviours that challenge adult social care demands a nuanced understanding of individual needs, legislative compliance, and adherence to best practices. By adopting person-centred approaches and equipping caregivers with the necessary skills and knowledge, we can create safer and more supportive environments for all.

Click here to learn more about our training courses on managing behaviours in adult social care and how we can help your organisation achieve excellence in care provision.

About the author

Dr Richard Dune

With over 20 years of experience, Richard blends a rich background in NHS, the private sector, academia, and research settings. His forte lies in clinical R&D, advancing healthcare tech, workforce development and governance. His leadership ensures regulatory compliance and innovation align seamlessly.

Managing behaviours that challenge in adult social care: Understanding, legislation, and best practices - ComplyPlus™ - The Mandatory Training Group UK

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