Free care certificate elearning programme

Empowering health and social care professionals: The benefits of free care certificate eLearning

Continuous professional development is a cornerstone of quality service delivery in the ever-evolving healthcare and social care landscape. The Mandatory Training Group is proud to introduce our free care certificate eLearning programme, designed to support health and social care workers in achieving excellence in care. In this blog, Rose delves into the significance of the care certificate, its impact on care quality, and how our eLearning program equips professionals with essential skills and knowledge.

Key facts and statistics

The care certificate, introduced in 2015, is a set of standards that health and social care workers adhere to daily. According to the Care Quality Commission (CQC), organisations employing staff who are new to care must ensure they are trained to these standards. Statistics reveal that organisations implementing comprehensive training programmes like the care certificate report a 20% increase in patient and client satisfaction scores. Furthermore, staff turnover decreases by approximately 15% when workers are properly trained and feel competent in their roles.

Key definitions

  • Care certificate - A set of standards that all health and social care workers are expected to adhere to in their daily working lives.
  • eLearning - Learning conducted via electronic media, typically on the Internet.

Relevant legislation and regulations

The care certificate is guided by several key pieces of legislation and regulatory frameworks:

  • Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 - Mandates providers to support their staff in gaining the skills necessary for safe and effective care.
  • CQC Fundamental Standards - Ensures staff have the requisite qualifications, competence, skills, and experience to keep people safe.

Best practices in implementing the care certificate include ongoing assessments and practical observations to ensure that learning translates into quality care delivery.

Enhancing skills through flexible learning

Our free care certificate eLearning programme offers a flexible, accessible way to meet statutory requirements while empowering employees with the knowledge needed to excel. The program covers all 15 care certificate standards, from understanding patient needs to handling information and infection control.

Benefits of eLearning for care professionals

eLearning provides many benefits over traditional classroom-based training, including the flexibility to study at one's own pace, the ability to revisit complex topics, and reduced costs for employers. Given the shift towards digital solutions in healthcare and social care contexts, this learning mode is particularly advantageous.

Real-world applications and case studies

Including real-life scenarios and case studies in our eLearning modules ensures that learners can see the practical application of their knowledge. These include how specific care certificate standards have transformed care practices and improved client outcomes.


To maximise the benefits of the free care certificate eLearning programme, healthcare organisations should:

  • Encourage staff participation by highlighting the personal and professional benefits of the programme.
  • Schedule regular follow-ups to discuss progress and any challenges faced by learners.
  • Implement a mentorship system where experienced staff can support newcomers in applying their eLearning knowledge to practice.


The importance of comprehensive health and social care training cannot be overstated. The Mandatory Training Group’s free care certificate eLearning programme fulfils regulatory requirements and significantly enhances the quality of care by empowering staff with crucial skills and knowledge. Investing in such training ensures better care standards, higher staff retention, and improved patient outcomes.

Click here to seize the opportunity to enhance your professional skills and elevate your career prospects in the healthcare and social care sectors. Take the first step towards delivering exceptional care. Don't miss out on this chance to make a meaningful impact.

About the author

Rose Mabiza

Rose has dedicated over 15 years to improving health and social care quality through practice, targeted education and training. Her extensive experience includes working with older adults, individuals with mental health conditions, and people with autism and learning disabilities.

Empowering health and social care professionals: The benefits of free care certificate eLearning - ComplyPlus™ - The Mandatory Training Group UK -

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