Role of the National Association of Care Catering

The role of the National Association of Care Catering (NACC) in enhancing care standards

Proper nutrition is a cornerstone of quality care in healthcare settings, particularly for vulnerable groups such as the elderly and those in care facilities. The NACC plays a crucial role in setting standards, providing guidance, and advocating for the highest levels of care catering. In this blog, Dr Richard Dune outlines the NACC's contributions to care catering, highlighting key facts, definitions, and best practices essential for compliance and excellence in care.

Key facts and statistics

  • According to the Office for National Statistics (ONS), the number of people aged 85 and over is projected to nearly double in the next 25 years, increasing the demand for high-quality care catering.
  • Malnutrition is a significant issue in care settings, with the Malnutrition Task Force estimating that one in ten older people are malnourished or at risk of malnutrition.
  • Care facilities are regulated by bodies such as the Care Quality Commission (CQC), which sets stringent standards for nutrition and hydration in care settings.

Key definitions

  • Care catering - The provision of meals and dietary services to individuals in care settings, ensuring they receive balanced and nutritious diets.
  • NACC - The National Association of Care Catering is a professional organisation dedicated to improving standards in care catering across the UK.

The role of NACC

Setting standards

The NACC establishes guidelines and standards for care catering to ensure that all individuals in care settings receive nutritious and appropriate meals. These standards cover various aspects, including menu planning, food safety, and the nutritional needs of different population groups.

Training and education

One of the critical functions of the NACC is to provide training and educational resources to care catering professionals. This training ensures that staff are well-equipped with the knowledge and skills to deliver high-quality catering services. Courses cover various topics, from food safety to dietary requirements and menu planning.

Advocacy and support

The NACC advocates for the needs and rights of those in care settings, ensuring that their nutritional needs are recognised and met. This involves lobbying for policy changes, raising awareness about issues such as malnutrition, and supporting care catering professionals.

Recommended best practices

  • Compliance with legislation - Care facilities must comply with regulations set by bodies such as the CQC. This includes ensuring that all meals meet nutritional standards and that care catering practices are regularly reviewed and updated.
  • Menu planning - Effective menu planning is essential for meeting the diverse nutritional needs of individuals in care settings. This involves creating varied and balanced menus that cater to different dietary requirements and preferences.
  • Staff training - It is crucial to Invest in ongoing training for care catering staff. This includes formal qualifications and continuous professional development to keep up with best practices and regulatory changes.
  • Monitoring and evaluation - Regular monitoring and evaluation of care catering services help ensure compliance with standards and identify areas for improvement. This includes conducting audits, collecting resident feedback, and implementing changes based on findings.


  • Implement comprehensive training programs - Ensure that all care catering staff undergo comprehensive training covering essential topics such as food safety, nutrition, and menu planning.
  • Adopt a holistic approach to menu planning - Develop menus catering to residents' diverse needs, considering dietary restrictions, cultural preferences, and nutritional requirements.
  • Regularly review and update practices - Stay up-to-date with changes in legislation and best practices, and continuously review and update care catering practices accordingly.
  • Utilise technology for compliance - Implement tools such as ComplyPlus™ legislation and regulatory compliance management software to streamline compliance and ensure adherence to all relevant standards.


The National Association of Care Catering (NACC) is indispensable in raising the standards of care catering across the UK. By setting guidelines, providing training, and advocating for best practices, the NACC ensures that vulnerable individuals receive the nutrition they need for a healthy and dignified life. Adhering to the NACC’s standards and recommendations is essential for compliance and excellence in care catering. For comprehensive support in meeting these standards, consider using ComplyPlus™ legislation and regulatory compliance management software, which offers robust tools to help your organisation stay compliant and deliver the highest quality of care catering services.

Explore our training courses and compliance solutions at The Mandatory Training Group to ensure your care catering services meet the highest standards and regulatory requirements. Click here to learn more about ComplyPlus™ and how it can assist your organisation in achieving excellence in care catering.

About the author

Dr Richard Dune

With over 20 years of experience, Richard blends a rich background in NHS, the private sector, academia, and research settings. His forte lies in clinical R&D, advancing healthcare tech, workforce development and governance. His leadership ensures regulatory compliance and innovation align seamlessly.

Enhancing care standards - ComplyPlus™ - The Mandatory Training Group UK -

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