Care Certificate Standard 6 – Online Training Course – Level 1 - CPDUK Accredited.

Welcome to The Mandatory Training Group's online Care Certificate Standard 6 (Communication) training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

The Care Certificate Standard 6 (Communication) training course covers communication in health and social care settings. Communication is the act of conveying intended meanings from one entity or group to another through the use of mutually understood signs and semiotic rules.

It is essential for health and social care workers to understand the importance of effective communication. Excellent communication develops your knowledge and understanding about individuals and the part played by other workers so that the best care and support possible can be provided. It helps build working relationships where each person’s views are valued and taken into account.

Course content

This online Care Certificate Standard 6 (Communication) training course covers the following:

Unit 1 - Introduction
Unit 2 - Types of communication
Unit 3 - Choosing appropriate methods of communication
Unit 4 - Successful communication
Unit 5 - Communication needs and preferences
Unit 6 - Key legislation and guidance
Summary.

Who is the course for?

The online Care Certificate Standard 6 (Communication) training course was developed for new healthcare and social care staff as part of their workplace induction.

The primary audience of the Care Certificate is Healthcare Support Workers or Adult Social Care Workers. It is also suitable for existing health and social care staff who do not hold recognised qualifications.

Clinical support roles

The online Care Certificate Standard 6 (Communication) training course is suitable for those giving support to clinical roles in the NHS and other healthcare settings where there is any direct contact with patients, including:

Health Care Assistants,
Care Support Workers, and
Assistant Practitioners.

Adult social care workers

The online Care Certificate Standard 6 (Communication) training course is also suitable for those giving support in community settings, including:

Adult Social Care workers in residential, nursing homes and hospices,
Home care workers, and
Domiciliary care staff.

Non-clinical roles

The online Care Certificate Standard 6 (Communication) training course is also suitable for other social care roles include:

Caring volunteers,
Porters,
Cooks, and
Drivers with direct contact with patients/ service users.

Course aims

The aims of this online Care Certificate Standard 6 (Communication) training course are to:

Develop an awareness of the importance of effective communication skills at the workplace.
Appreciate the various types of communication suitable for people with special needs.
Appreciate the role of nonverbal cues in communication.

Learning outcomes

On completion of this online Care Certificate Standard 6 (Communication) training course, the learner will be able to:

Describe how communication affects relationships at work.
State why it is essential to observe and be receptive to an individual's reactions.
List a range of communication methods and styles that could help meet an individual's communication needs, wishes and preferences.
Describe ways to reduce barriers to effective communication.
Identify the principles and practices relating to confidentiality.
Describe who to ask for advice and support about confidentiality.
Suggest when to report any concerns about the need for communication aids.

Download Full Course Description (PDF)

Care Certificate Standard 6 – Online Training Course – Level 1 - CPDUK Accredited.

Care Certificate Standard 6 – Online Training Course – CPDUK Accredited