Understanding Your Role Training - Level 1 Online CPD Accredited Course

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£14.99

Understanding Your Role Training - Level 1 Online CPD Accredited Course for Health & Social Care Workers - Skills for Care Aligned E-Learning Course

Welcome to The Mandatory Training Group's online understanding your role training course for healthcare and social care providers. Our online understanding your role training courses are developed in line with the latest UK legislation and meet the requirements set out in the Care Certificate, the  the National Health Service (NHS), Skills for Health’s UK Core Skills Training Framework (CSTF), the Care Quality Commission (CQC), Skills for Care, UK Health and Safety Executive and other professional and regulatory bodies.

How to access your understanding your role training course

Follow the easy steps below to purchase and access your understanding your role training course:

    1. Pay for your courses (All major debit and credit cards accepted)
    2. Once you have registered you will receive your login details within a few minutes
    3. You will then be able to reset your password, log in and take your selected online course (s)
    4. On completion, you will be asked to complete an end of course assessment (minimum 80% to pass)
    5. You can immediately download, save or print your CPD Accredited Certificate
    6. Let us know what you think of your online course, leave us a review!

Course aims and objectives

On completion this understanding your role training course, you will:

    • Know how to find out about your main duties and responsibilities
    • be familiar with the standards and codes of conduct that impact on the role of a Healthcare Support Worker or Adult Social Care Worker
    • Know what is meant by ‘agreed ways of working’
    • Understand how your previous experiences, attitudes and beliefs may affect the way you work
    • Be familiar with employment legislation and the importance of reporting errors
    • Know what whistleblowing is
    • Understand the importance of working with others

What is covered in this understanding your role training?

This online understanding your role training course covers the following:

    • Understand their own role
        • Describe their main duties and responsibilities
        • List the standards and codes of conduct and practice that relate to their role
        • Demonstrate that they are working in accordance with the agreed ways of working with their employer
        • Explain how their previous experiences, attitudes and beliefs may affect the way they work
    • Work in ways that have been agreed with their employer
        • Describe their employment rights and responsibilities
        • List the aims, objectives and values of the service in which they work
        • Explain why it is important to work in ways that are agreed with their employer
        • Demonstrate how to access full and up-to-date details of agreed ways of working that are relevant to their role
        • Explain how and when to escalate any concerns they might have (whistleblowing)
        • Explain why it is important to be honest and identify where errors may have occurred and to tell the appropriate person
    • Understand working relationships in health and social care
        • Describe their responsibilities to the individuals they support
        • Explain how a working relationship is different from a personal relationship
        • Describe different working relationships in health and social care settings
    • Work in partnership with others
        • Explain why it is important to work in teams and in partnership with others.
        • Explain why it is important to work in partnership with key people, advocates and others who are significant to an individual
        • Demonstrate behaviours, attitudes and ways of working that can help improve partnership working.
        • Demonstrate how and when to access support and advice about:
            • partnership working
            • resolving conflicts

Who is the online understanding your role training course for?

This understanding your role training e-learning course should be completed by those who work in health and social care services including:

    • New members of staff in Healthcare Support Worker roles
    • New members of staff in Adult Social Care Worker roles
    • Any staff members who provide direct care to patients or individuals needing support

This course will also be useful for:

    • Staff moving into new roles within their organisation
    • Refreshing the knowledge of any member of staff
    • NHS nursing, AHP and care staff
    • Locum doctors and nurses
    • Locum allied health professionals (AHPs)
    • Agency nurses
    • Agency workers
    • Healthcare assistants (HCAs)
    • Support workers
    • Care assistants
    • Community services

Our online understanding your role training courses should be completed by all healthcare and social care staff. This includes voluntary staff and unpaid working in NHS and private hospitals. Locum doctors, locum allied health professionals, agency nurses and healthcare assistants can also complete these e learning courses.

These understanding your role training courses are also relevant for health and social care support workers, including those who work for nursing care homes, residential care homes and charities.

Requirements

To complete this understanding your role training e-learning course, you will need access to a computer device, e.g., desktop, laptop, tablet or smartphone device

Career path

Our understanding your role training courses are suitable for:

    • Those who are looking to improve their knowledge of the subject area
    • Those whose jobs require periodic continuing professional development (CPD)
    • Those who need to show evidence as part of their professional registration requirements, e.g., doctors, nurses and allied health professionals

Assessment and certification

At the end of this understanding your role e-learning course, learners will be required to complete an online assessment. On successful completion of the knowledge test (80% pass mark), learners will be able to download a FREE CPD certificate that is valid for one year.

Course accreditation

The content of this online understanding your role training course has been independently certified as conforming to universally accepted Continuous Professional Development (CPD) guidelines.

Payment and additional information

After adding your understanding your role e learning course (s) to the shopping cart (by selecting Add to Cart), you will be able to make a secure payment using all major credit and debit cards.

Once you have purchased your understanding your role online training course (s), you will be sent a confirmation e-mail. You will then receive a link and login details to access your e-learning course (s) within a few minutes of purchase

Why is this understanding your role course important?

It will be almost impossible for a job description to list every task you will do but it should largely reflect your role. The kinds of duties that might be in your job description are:

    • Providing care and support, working in a person centred way, communicating well, building relationships and promoting equality and diversity
    • Working as part of a team, being a supportive team member and developing your skills to improve your work
    • Contributing to activities in a safe way, keeping and filing clear records, keeping to regulations, following the agreed way of working
    • Respecting confidentiality by not discussing any personal information on individuals or staff with unauthorised people, and storing records securely.

What is the UK's ‘Core Skills Training Framework’ (CSTF)?

There is increasing recognition that there are wide variations in the quality and consistency of healthcare training provided across the UK. To minimise these challenges, The Mandatory Training Group works with various UK health and social care organisations to develop statutory and mandatory training courses in line with Skills for Health’s UK Core Skills Training Framework (CSTF).

This includes mandatory training courses in the Skills for Health’s UK Core Skills Training Framework – CSTF Statutory Mandatory Training Subject Guide Version 1.3 , Skills for Health Clinical Care UK Core Skills Training Framework Subject Guide April 2015 and other awareness courses for health and social care workers.

This online understanding your role training course was developed in line with the CSTF learning outcomes.

Why choose our accredited e-learning courses?

The benefits of using our accredited e-learning courses in the workplace include:

    • National Skills Academy for Health national delivery partner
    • UK accredited e-learning provider
    • An approved UK training centre
    • Ofqual accredited qualifications
    • Nationally recognised CPD certificates
    • Free blended learning environment to support existing training
    • Access your online training immediately
    • Highly interactive e-learning portal
    • Substantial cost reductions (no travel fees & other expenses)
    • Embrace the benefits of eLearning for healthcare providers
    • Significant man hour reductions
    • Online training only takes as long as the learners needs
    • Low carbon footprint through e learning 
    • Over 1000 online CPD courses
    • Repository of online learning materials and assessment
    • Fully qualified and experienced trainers, instructors and assessors
    • Subject matter experts and content developers
    • Convert your existing classroom courses to e-learning courses
    • All training courses based on latest guidance and best practice
Understanding Your Role Training - Level 1 Online CPD Accredited Course for Health & Social Care Workers - Skills for Care Aligned E-Learning Course

 Understanding Your Role Level 1Understanding Your Role Training - Level 1 Online CPD Accredited Course - The Mandatory Training Group UK -


Instant Access

Gain instant access to your course(s) upon purchasing through our website

Login credentials are sent immediately to the customer to the email address provided during the checkout process

We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

Learn Anytime, Anywhere, On Any Device

Learn at your own pace, at a time and place convenient to your circumstances

Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

Assessment and Certification

Unlimited attempts to complete end of course assessments

On successful completion, download, print/save quality-assured CPD certificate

Online Support 24/7

Customer service teams interact with clients through email and live chat support

100% Money-Back Guarantee

We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

Refund policy

To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund


End of course assessment

At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

Certification

On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

Course accreditation

The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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Why choose our accredited e-learning courses and programmes?

The benefits of using our accredited e-learning courses in the workplace include:

  CPDUK accredited e-learning provider
  Ofqual approved training centre (UK qualifications)
  Internationally recognised CPD and Ofqual approved certificates
  Wide range of courses and qualifications that meet UK legislation and guidelines
  Over 500 online courses and programmes that cover multiple sectors
  Free blended learning environment for individuals and organisations
  Immediate access to online courses and programmes
  Highly interactive e-learning portal
  Substantial cost reductions (no travel fees and other expenses)
  Self-paced online learning
  Low carbon footprint through e-learning
  Repository of online learning materials and assessments
  Fully qualified and experienced trainers, instructors and assessors
  Experienced subject matter experts and content developers
  Conversion of existing classroom courses to e-learning courses
  All training courses meet the latest guidance and best practice recommendations.

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To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

Yes. All end of course assessments are completed online.

Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

Obtained certificates can be downloaded from the learner’s profile page.

We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablet and mobile devices, such as iPads, iPhone and Android mobile phones.

Obtained certificates can be downloaded from the learner’s profile page.

For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

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