Sales Skills Mastery - Online Training Package - CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£49.99

Sales Skills Mastery - Online Training Package - CPDUK Accredited.

Sales Skills Mastery -eLearning Course - CPD Certified - The Mandatory Training Group UK -

Welcome to The Mandatory Training Group's online Sales Skills Mastery training package. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

This online Sales Skills Mastery training package will equip you with all the skills and knowledge you need to close more deals in less time. You will acquire skills like communication, questioning, critical thinking, emotional intelligence, and productivity in this course.

Course content

This online Sales Skills Mastery training package includes the following modules:

  • Unit 1: How to research prospects effectively
  • Unit 2: How to use a variety of sources to build up a “full picture” of prospects
  • Unit 3: How to engage a prospect by using your research.
  • Unit 1: What are the benefits of building rapport with clients
  • Unit 2: How to use effective questioning to help build rapport
  • Unit 3: How to use mirroring and matching techniques to build trust
  • Unit 4: How to use “active listening”.
  • Unit 1: What are the benefits of using different layers of questioning
  • Unit 2: What techniques are used for questioning
  • Unit 3: How to use questioning skills to improve pitching and deal closing.
  • Unit 1: What are the benefits of prioritising prospects correctly
  • Unit 2: How analytics can help you prioritise prospects
  • Unit 3: How to use lead scoring to make your pipeline more efficient.
  • Unit 1: How to identify the points in the sales process where commitment is needed
  • Unit 2: How to use strategies and techniques to ask for a commitment from prospects
  • Unit 3: How to use commitment in stages to help identify problems.
  •  

    Who is the course for?

    This online Sales Skills Mastery training package is suitable for anyone who is currently working in sales to improve important skills like communication, questioning, critical thinking, emotional intelligence, and productivity.

    Course aims

    This Sales Skills Mastery eLearning package aims to:

    • Equip you with all the skills and knowledge you need to close more deals in less time.
    • Help you improve important skills like communication, questioning, critical thinking, emotional intelligence, and productivity. 
    • Develop your sales skills and close more deals by learning how to build a good rapport with prospective customers.

    Learning objectives

    On completion of this Sales Skills Mastery e-learning package, the learner will be able to:

    • Engage a prospect by using research
    • Describe the benefits of building rapport with clients
    •  Outline how to use effective questioning to help build rapport
    • Explain the benefits of using different layers of questioning
    • Analyse the techniques that are used for questioning
    • Identify the points in the sales process where commitment is needed
    • Justify  using commitment in stages to help identify the problem
    • State the benefits of prioritising prospects correctly
    • Explain how to use lead scoring to make your pipeline more efficient.

    Learning outcomes

    The learning outcomes of this online Sales Skills Mastery training package are to assist the learner:

    • Research prospects effectively
    • Use a variety of sources to build up a “full picture” of prospects
    • Explain how to use mirroring and matching techniques to build trust
    • Justify the need for “active listening.”
    • Illustrate how to use questioning skills to improve pitching and deal closing
    • Analyse strategies and techniques to ask for a commitment from prospects
    • Outline how analytics can help one prioritise a prospect.

      Download Full Course Description (PDF)

              Sales Skills Mastery - Online Training Course - The Mandatory Training Group UK -
              Sales Skills Mastery - Online Training Package - CPDUK Accredited.


              Instant Access

              Gain instant access to your course(s) upon purchasing through our website

              Login credentials are sent immediately to the customer to the email address provided during the checkout process

              We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

              Learn Anytime, Anywhere, On Any Device

              Learn at your own pace, at a time and place convenient to your circumstances

              Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

              In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

              Assessment and Certification

              Unlimited attempts to complete end of course assessments

              On successful completion, download, print/save quality-assured CPD certificate

              Online Support 24/7

              Customer service teams interact with clients through email and live chat support

              100% Money-Back Guarantee

              We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

              Refund policy

              To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

              You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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              End of course assessment

              At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

              Certification

              On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

              Course accreditation

              The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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              Why choose our accredited e-learning courses and programmes?

              The benefits of using our accredited e-learning courses in the workplace include:

                CPDUK accredited e-learning provider
                Ofqual approved training centre (UK qualifications)
                Internationally recognised CPD and Ofqual approved certificates
                Wide range of courses and qualifications that meet UK legislation and guidelines
                Over 500 online courses and programmes that cover multiple sectors
                Free blended learning environment for individuals and organisations
                Immediate access to online courses and programmes
                Highly interactive e-learning portal
                Substantial cost reductions (no travel fees and other expenses)
                Self-paced online learning
                Low carbon footprint through e-learning
                Repository of online learning materials and assessments
                Fully qualified and experienced trainers, instructors and assessors
                Experienced subject matter experts and content developers
                Conversion of existing classroom courses to e-learning courses
                All training courses meet the latest guidance and best practice recommendations.

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              The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

              To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

              If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

              Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

              Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

              Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

              These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

              There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

              Yes. All end of course assessments are completed online.

              Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

              To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

              Obtained certificates can be downloaded from the learner’s profile page.

              We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

              Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

              For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

              There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

              The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

              The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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