Non-Clinical Mandatory Training for Volunteers - Online Package CPDUK Accredited

The Mandatory Training Group is the leading UK provider of accredited statutory and mandatory training courses for all sectors, including health and social care, education, local government, private and charity sectors.

We have supported over one million learners to reach their potential through e-learning courses and qualifications using our interactive online learning portal.

£49.99

Non-Clinical Mandatory Training for Volunteers - Level 1 - Online Training Package -   CPDUK Accredited.

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Welcome to The Mandatory Training Group's online Non-Clinical Mandatory Training for Volunteers training package. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).

Providing statutory and mandatory training is key and this online Non-Clinical Statutory & Mandatory Training Package for Volunteers Training Package helps give volunteers the tools, skills and knowledge to perform their role with confidence. It will provide effective learning to ensure they understand how to work safely in their environment.

Course content

This online Non-Clinical Mandatory Training for Volunteers training package covers the following:

  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Importance of health and safety
  • Chapter 3 - Key legislation and regulations
  • Chapter 4 - Your responsibilities
  • Chapter 5 - Managing risks and hazards
  • Chapter 6 - Slips, trips, and falls
  • Chapter 7 - Adverse events, incidents, errors, or near misses
  • Chapter 8 - Risk management
  • Chapter 9 - Common injuries and healthy back care
  • Chapter 10 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Understanding the elements of fire
  • Chapter 3 - What to do in the event of a fire
  • Chapter 4 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Causes of conflict
  • Chapter 3 - Assault
  • Chapter 4 - Avoiding conflict
  • Chapter 5 - Recognising non-verbal signs
  • Chapter 6 - Communication breakdown
  • Chapter 7 - De-escalation
  • Chapter 8 - Lone working
  • Chapter 9 - Dealing with a conflict situation
  • Chapter 10 -Your personal safety
  • Chapter 11 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Key legislation and regulations
  • Chapter 3 - Infection prevention and control principles
  • Chapter 4 - Personal Protective Equipment (PPE)
  • Chapter 5 - Sharps management
  • Chapter 6 - Module summary.
  • Introduction
  • Chapter 1 - Key definition
  • Chapter 2 - Volunteer responsibilities
  • Chapter 3 - Moving and handling legislation
  • Chapter 4 - Injuries and back care
  • Chapter 5 - HSE Guidelines
  • Chapter 6 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - The aims of safeguarding
  • Chapter 3 - Adults with care and support needs
  • Chapter 4 - Terminology variations
  • Chapter 5 - Making safeguarding personal
  • Chapter 6 - Types of abuse
  • Chapter 7 - Reporting a safeguarding concern
  • Chapter 8 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Equality, diversity and human rights
  • Chapter 3 - Equality Act 2010
  • Chapter 4 - Creating an inclusive environment
  • Chapter 5 - Volunteering in an equal and diverse environment
  • Chapter 6 - Challenging prejudice, discrimination and unfairness
  • Chapter 7 - Equality vs equity
  • Chapter 8 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Legal definitions
  • Chapter 3 - Prevent
  • Chapter 4 - The signs vulnerability
  • Chapter 5 - Other factors that may cause vulnerability
  • Chapter 6 - Identifying vulnerable people
  • Chapter 7 - Information sharing
  • Chapter 8 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Key legislation and regulations
  • Chapter 3 - Data security awareness
  • Chapter 4 - Types of information
  • Chapter 5 - Confidentiality
  • Chapter 6 - Good record keeping
  • Chapter 7 - Threats to data security
  • Chapter 8 - Good practice
  • Chapter 9 - Data breaches
  • Chapter 10 - Access to buildings
  • Chapter 11 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Importance of safeguarding children
  • Chapter 3 - Safeguarding for health and social care staff
  • Chapter 4 - Child abuse
  • Chapter 5 - Factors contributing to abuse
  • Chapter 6 - Types of child abuse
  • Chapter 7 - Case studies
  • Chapter 8 - Effects of child abuse
  • Chapter 9 - Your role in safeguarding children
  • Chapter 10 - Sharing information
  • Chapter 11 - Module summary.
  • Introduction
  • Chapter 1 - Key definitions
  • Chapter 2 - Resuscitation Council UK guidance
  • Chapter 3 - Cardiac arrest and CPR
  • Chapter 4 - How to administer CPR
  • Chapter 5 - Choking
  • Chapter 6 - Module summary.
  •  

      Who is the course for?

      This Non-Clinical Mandatory Training for Volunteers e-learning package is suitable for the following:

      • Volunteers
      • Supervisors
      • Managers
      • All staff interested in the health, safety and welfare needs of their clients.

      Course aims

      The aims of this Non-Clinical Mandatory Training for Volunteers eLearning package are to:

      • Familiarise learners with health and safety legislation.
      • Realise the need for guidance towards knowledge of statutory and mandatory requirements in one’s role.
      • Assist learners to acquire the skills to perform their roles with confidence.

      Learning objectives

      On completion of this online Non-Clinical Mandatory Training for Volunteers training package, the learner will be able to:

      • Define key terms, including data breach, confidentiality, consent and malware.
      • Outline ways consistent with legislation, policies and procedures for maintaining our own and others' health and safety.
      • Explain how to identify vulnerable people.
      • Outline the causes and effects of violence and conflict in the workplace.
      • Draw your attention to the importance of health and safety measures in care services.
      • Explain the importance of data security.
      • State the responsibilities of a volunteer when carrying out moving and assisting activities.
      • Describe the nine protected characteristics in line with human rights.

      Learning outcomes

      On completion of this online Non-Clinical Mandatory Training for Volunteers training package, the learner will be able to:

      • Describe key legislation for the control of hazardous substances.
      • State what action to take if you have concerns about an individual or individuals.
      • List the most common causes of conflict.
      • Justify the need for effective health and safety measures in organisations.
      • Discuss your responsibilities for ensuring best moving and assisting practices.
      • Suggest ways in which they can challenge prejudice, discrimination and unfairness.
      • Examine the importance of compliance with statutes and regulations on one’s role.

      Download Full Course Description (PDF)

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      Non-Clinical Mandatory Training for Volunteers - Level 1 - Online Training Packages - CPDUK Accredited


      Instant Access

      Gain instant access to your course(s) upon purchasing through our website

      Login credentials are sent immediately to the customer to the email address provided during the checkout process

      We also advise all customers to check their spam and junk mail folders in case your mail server has diverted the email there

      Learn Anytime, Anywhere, On Any Device

      Learn at your own pace, at a time and place convenient to your circumstances

      Individual learners can access their course material(s) 24/7 for 365 days from the date of purchase

      In the case of organisations that order multiple licences for future use, the countdown will start when learners are allocated to the training course(s)

      Assessment and Certification

      Unlimited attempts to complete end of course assessments

      On successful completion, download, print/save quality-assured CPD certificate

      Online Support 24/7

      Customer service teams interact with clients through email and live chat support

      100% Money-Back Guarantee

      We want you to be completely satisfied with your training. We offer a 14-day money-back guarantee if you are not 100% satisfied

      Refund policy

      To request a refund, you should email our support team with your receipt stating why you would like to be reimbursed

      You, or your learners, must not complete the training to make a valid refund claim. Any courses that have been completed and those with certificates achieved will not be valid for a refund

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      End of course assessment

      At the end of this course, learners are required to complete an online end of course assessment. On successful completion of the assessment (80% pass mark), learners may download a FREE CPD certificate from their profile page.

      Certification

      On successful completion of this e-learning course and end of course assessment, the learner may download, save and/or print a quality assured CPD certificate (recognised internationally). Our CPD certificate can be used to provide evidence for compliance and audit or Continuing Professional Development (CPD).

      Course accreditation

      The CPD Certification Service accredits all our online training courses and programmes as conforming to universally accepted Continuous Professional Development (CPD) guidelines.rses meet the latest guidance and best practice recommendations.
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      Why choose our accredited e-learning courses and programmes?

      The benefits of using our accredited e-learning courses in the workplace include:

        CPDUK accredited e-learning provider
        Ofqual approved training centre (UK qualifications)
        Internationally recognised CPD and Ofqual approved certificates
        Wide range of courses and qualifications that meet UK legislation and guidelines
        Over 500 online courses and programmes that cover multiple sectors
        Free blended learning environment for individuals and organisations
        Immediate access to online courses and programmes
        Highly interactive e-learning portal
        Substantial cost reductions (no travel fees and other expenses)
        Self-paced online learning
        Low carbon footprint through e-learning
        Repository of online learning materials and assessments
        Fully qualified and experienced trainers, instructors and assessors
        Experienced subject matter experts and content developers
        Conversion of existing classroom courses to e-learning courses
        All training courses meet the latest guidance and best practice recommendations.

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      The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

      To enrol on this e-learning course, please add the course to your basket. From there, you will be redirected to our secure checkout page to complete your booking.

      If you are booking the course for someone else, please click the ‘Buy For Others’ button at the upper right hand of this page.

      Once your payment has been confirmed, you will receive a booking confirmation email with a receipt. Immediately after purchase, you will receive an email with further instructions and unique login credentials to access your learner account. Next, you will need to follow the instructions and login to your learner account.

      Our courses are divided into six units. You can either read or listen to the course materials. At the end of each unit is a ‘knowledge check’ section. This section helps the learners remember what they have learnt.

      Our online training courses can be completed on your desktop computer/Mac, laptop, tablet or mobile device. These online courses are easily accessible as long as there is an internet connection.

      These online training courses are self-paced. Therefore, learners have full control and flexibility on when they wish to complete the material.

      There is no deadline for completion. The course will expire from a learner’s account after 365 days, whether it has been accessed or not.

      Yes. All end of course assessments are completed online.

      Learners are required to achieve a passing rate of 80% or more to complete the course and gain a CPD certificate.

      To obtain your certificate, you need to complete the end of course assessment first. A passing rate of 80% or more is required to gain a CPD certificate.

      Obtained certificates can be downloaded from the learner’s profile page.

      We want you to be completely satisfied with your training. Thus, we offer a 14-day money-back guarantee if you are not 100% satisfied.To request a refund, you should email our Support Team with your receipt stating why you would like to be refunded. Any courses that have been completed and those with certificates will not be valid for a refund.

      Yes, you can access the learning materials from any electronic device that has an internet connection. However, we recommend that you use a desktop or laptop device for the best learning experience. These online courses can also be taken on tablets and mobile devices, such as iPads, iPhone and Android mobile phones.

      For the best possible experience, we recommend that learners use Google Chrome, Microsoft Edge, Internet Explorer 11 or Firefox. Please ensure no updates are pending on your browser.

      There is no estimated completion time for this course. Learners can study in their own time at their speed. Learners may pause, leave and come back to the system to continue the training at any time.

      The CPD hours depend on how long each learner takes to complete the course materials and assessments. Each course will indicate the anticipated completion time. This gives a general indication of the CPD hours for those who are required to submit their continuing professional development hours.

      The Mandatory Training Group - CPDUK Accredited E-Learning Providers.

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